Please do not order been waiting weeks item still not been shipped. Have messaged through all platforms, no response. Emails bounce back.
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Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... See more
Company replied
Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... See more
updated - I realised I needed 6 more barrels so emailed them and the arranged this for me. I seen some bad reviews so I asked re: delivery and it was next day unless medium as this is pre order so... See more
Company details
Written by the company
Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!
Contact info
PRO BLO, CH490AB, LIVERPOOL, United Kingdom
- contactme@problogroup.com
- problogroup.com
2.8
Average
270 reviews
Hasn’t replied to negative reviews
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Bought a set for my girlfriend and she…
Bought a set for my girlfriend and she loved them!
23 November 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Amazing product
Amazing product! My go-to for a night out and always recommend to all my friends and family! ✨
23 November 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
****** BEWARE******
****** BEWARE******
Problo are a con website. The items never turn up, excuse after excuse. I had to go to my bank to get my money back.
23 November 2023
I’ve been using Pro Blo for over 5…
I’ve been using Pro Blo for over 5 years and it’s my always go to for big bouncy blow drys. It’s the best!
It honestly gives a professional standard blow dry and it’s so easy to use.
I love blow drying my hair with pro blo and leaving it in whilst I do my make up.
I couldn’t recommend this brand enough!
You won’t be disappointed 🫶🏻
4 November 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
I would love to know when people are…
Edit- as stated previously I would update my status once I received my order. I finally did receive them and would like to thank Kristin for keeping me updated. I have changed my score to 4 stars solely based on the fact that I am enjoying using the brushes, they were everything that hoped they would be,it was just the delivery and lack of communication initially that was poor.
I would love to know when people are receiving their orders. I ordered on 24th Sept and told end of October, now being told it’s another 2 weeks away. Yet also on the website its order and dispatch in 3 weeks. I feel as is they are just taking in as much money as possible and fobbing everyone off.
Update- in response to your reply I never received any phone call from your company nor any recent email update and still continue to wait. If I ever receive my items I will post a review again solely based on the product but I shan’t hold my breath.
2 November 2023
Unprompted review
Reply from Pro Blo Group
Hello, Thank you for your feedback. We’re so sorry to hear you’re unhappy with your pre-order. Our team have telephoned every customer when they ordered to ensure they knew it was a pre-order and the timeline that is shown on our website. We would really like to contact you to support you promptly, as a small business we really want to be super responsive with all our customers. There is no name on this review, however if you can drop us over a quick email then we will be right in touch to support you. Our CS manager Lou will support you right away: Lou@problogroup.com Thank you, team PB!
Bought these last Xmas for my daughter…
Bought these last Xmas for my daughter and she absolutely loves them.. Staff were very helpful helping me choose what sizes to order.. Highly recommend them and the company 😊
25 December 2022
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Definitely recommended!
I absolutely LOVE these curlers and brushes. I've struggled with curlers which just then sit in the cupboard but these actually work! Inspired! Thank you!
21 October 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Love these brushes
Love these brushes! Ended up buying an extra set as my hair is long. They give a lovely salon bounce, can’t believe how effective they are! Second time lucky; dried hair to 80% then used the brushes to finish the blow dry, then rolled them up and left to cool. They don’t work as well when left in damp. Once I got the hang of it I was really pleased with the result.
10 October 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Very good customer service
My order was a preorder, was supposed to be shipped in 5 weeks but they took longer to restock. When my parcel was sent it was lost and tracking never worked. I thought it was a scam. I emailed back and forth and they promptly sent me a new shipment.
26 July 2023
Unprompted review
Reply from Pro Blo Group
Hello, Thank you for your feedback. We’re so sorry to hear you’re unhappy with the service provided with your order. I believe our customer service team are working with you to resolve this issue and re-dispatch a replacement item. Thank you, team PB!
Amazing product to get salon looking…
Amazing product to get salon looking bouncy blow dry from home!! Highly recommend 🌟🌟🌟🌟🌟
28 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
I've got mine
I've got mine, really worth waiting, results amazing on my hair, recommend xx
24 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Great Service
I ordered this when it was on pre-order because I neeeeeded it. It arrived within 4 weeks which was fine because I was told this at checkout. I love it hair looks great, the customer service team helped me choose the right barrel size which was really kind. I ordered again last week for my granddaughter and it arrive right the next day. I am converted. Thanks team pro blow
22 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
A totally professional company and…
A totally professional company and great product
As a trained hairdresser I find the brushes easy to use and very effective in achieving a professional result
I also have to mention the silk pillowcase that I take everywhere …
All of the products I would recommend highly
11 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Love the brushes as a hairdresser and…
Love the brushes as a hairdresser and can’t recommend them enough for my clients to use at home them selfs
13 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Can’t live without
Amazing! I’ve loved these for years! I have 2 sets because I have so much hair.. but my god, I can’t go out on a night out without using these! Couldn’t recommend them more x
13 August 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Must have
I’ve been looking for a hair styling product that was easy to use myself to create bouncy natural looking curls and Problo is by far the best out there. I wouldn’t use anything else now. I went for the limited edition bundle and the silk pillowcase that comes with it is a must have too - my hair and skin feel so soft. Great customer service when I was asking for some advice and fast delivery. P
1 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
Oh my gosh I loved these
Oh my gosh I loved these. I have shorter hair so was looking for a bit of volume and texture. Love it. Arrived quicker than I expected as well which is always a bonus. Thank you
7 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
I honestly can’t live without mine
I honestly can’t live without mine! 🙌🏼
7 September 2023
Unprompted review
Reply from Pro Blo Group
Hello, thank you for your review. We would love to see your Pro Blo blowout! Be sure to add #ProBlo to your Pro Blo Selfie on socials! Thank you, team PB!
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