proboxdrawers.co.uk Reviews 188

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We ordered these draws as part of our handmade oak kitchen, as they were a more cost effective than our carpenter making them. When the draws arrived there was an issue with the draws. However the tea... See more

Rated 5 out of 5 stars

I wanted some Blum drawer runners and rang just to make sure I was ordering the correct runner and to get some clarity on spec, I'm very happy with the help I received and felt a lot more confident... See more

Rated 5 out of 5 stars

While building a wardrobe for a customer I decided that I didn't have the time to make solid drawer boxes. The customer has a fondness for oak and the sizes on offer through the ready made option suit... See more

Company replied

Rated 4 out of 5 stars

The drawer boxes are very well made. Ordering could have been made easier with better help from the sales team when ordering. They don’t seem to want to commit in writing the sizing for the drawers to... See more

Company replied

Company details

  1. #7 of 12 best companies in Manufacturing Service

About proboxdrawers.co.uk

Written by the company

Probox is the UK’s leading manufacturer of dovetail drawers, accessories and wooden doors & frames. A trusted partner to the kitchen and furniture industry for over 20 years.

Our commitment to the industry continues in consistently providing the best, not only in quality but in reliable on-time service. We manufacture to your bespoke sizes and specification using high-quality timbers.

With Probox you can expect accurate products arriving in-step with your workflow. Service you can grow your business on.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient Company

We are a manufacturing company and make a variety of things. We have now placed a couple of orders with you. we have found you to be helpful, delivery arrives on time. No long waiting times. Order complete and nothing broken.
Irene @ Mayland Manufacturing Ltd

15 July 2022
Rated 5 out of 5 stars

Excellent service and product

The process of ordering bespoke drawers is straightforward and Kim and Sam are always speedy with sending the quote. They are always happy to adjust any measurements and so helpful if a detail I've overlooked needs highlighting. I like it that i can put in a quote for my prospective customers and its no bother if we dont get the job, i appreciate that they are still happy to do the next quote.
And when we do order the drawers we have never had any errors. We've used ply, oak and maple and they have all been made nice and tidy with good finishing.
A delivery date is provided on order which is reliable.
Im very happy to recommend this company for making our drawers.

23 February 2022
Rated 2 out of 5 stars

Arbitrary trade only policy

Wouldn’t let me order a tray as part of my kitchen redesign based on an arbitrary rule that it is trade only, despite the fact I had exact measurements. I designed and ordered the whole kitchen but apparently am not capable of giving simple tray measurements!

21 December 2021
proboxdrawers.co.uk logo

Reply from proboxdrawers.co.uk

Dear Edward,

Thanks for your comment, it is part of Probox’s continued business strategy to supply to the trade only. We’re sorry about the frustration this has caused and hope you have a great holiday and new year.

Rated 4 out of 5 stars

Great service and product

Great service and product, screw holes on one side were not correctly drilled…. Soon rectified
On site. Looks amazing now installed, highly recommend the Laser etching!

20 December 2021
Rated 5 out of 5 stars

Have used Probox drawers on several…

Have used Probox drawers on several projects and am always impressed with the quality of both the bespoke and Classic swift drawers. Ordering online is very straightforward and if I need extra information the sales team are really good. Delivery is prompt and always well packaged to avoid damage in transit- they are a pleasure to deal with.

25 November 2021
Rated 1 out of 5 stars

Only supply bespoke drawers ‘to the…

Only supply bespoke drawers ‘to the trade’.
Pointless.

8 November 2021
proboxdrawers.co.uk logo

Reply from proboxdrawers.co.uk

Dear Craig,

Thank you for your review, we are Trade only suppliers due contractual agreements and as part of our continual business strategy.

Kind Regards,

The Probox Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look