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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

Teuer, schlechter Kundenservice und altmodisch

Die Kursleiter sind alle sehr fachlich stark und haben Freude am unterrichten, jedoch ist die Organisation als Ganzes sehr unzureichend. Die Kundenbetreuung per E-Mail, Telefon und Teams ist schlecht, Teams Nachrichten oder E-Mails wurden bei mir vermehrt nie beantwortet, wenn man dann telefonsich nachfragen muss scheinen die MitarbeiterInnen genervt.
Zum Beispiel muss eine Kündigung per Einschreiben erfolgen (wieso im Jahr 2025??), Mitgliederbeiträge werden automatisch verlängert und bei einer Einzelmitgliedschaft sind es automatisch drei Jahre, was in der Einschreibung nicht transparent kommuniziert wird! Das stehe so in den AGBs...
Der Kurs den Ich absolviert habe, Sachbearbeiter Einkauf, ist ebenfalls für wie oberflächlich er ist, sehr teuer. Wenn man schon Erfahrung im Einkauf hat ist er nicht zu empfehlen.

28 February 2025
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