Procure.ie Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated team for making the entire utility switching process completely seamless, fast, and remarkably straightforward. People frequently mention the exceptional customer support, noting that agents are proactive, highly responsive, and dedicated to securing significant financial savings on their energy bills. However, some customers also noted minor difficulties like poor aftersales responses, billing information issues, or initial administrative matters that required managerial assistance to resolve successfully. Despite these occasional hurdles, consumers generally felt well-informed and deeply appreciated the clear communication and professional guidance received throughout the entire journey.

What people talk about most

Service

Consumers find service to be positive, highlighting professional support, proactive communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely... See more

Value for money

Users describe positive interactions with value for money, highlighting significant financial savings on... See more

User experience

People report positive experiences with user experience, highlighting how the process is quick, streamlined,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Procure.ie made the switching of our electricity provider seamless. Paddy Small handled all the heavy lifting, found us a great rate and kept me informed thr... See more

Company replied

Rated 5 out of 5 stars

Paddy Small is a pleasure to deal with. He manages multiple accounts for our group of companies in the hospitality sector. Paddy gives you all the time you need to go through the markets and options.... See more

Company replied

Rated 5 out of 5 stars

Paddy Small has always been a great help to us. We have a group of eight companies, and Paddy has consistently managed to secure the best prices for us. He is also extremely easy to deal with, very re... See more

Company replied


Company details

  1. Energy supplier
  2. also in
  3. Business broker
  4. Electric utility company
  5. Gas company
  6. Green energy supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(298)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, with a very professional and efficient approach.

10 August 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to share this. We truly appreciate your feedback.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Useful Service

Second year using this company, made significant saving first time, tried them again for a second year.

10 August 2026
Procure.ie logo

Reply from Procure.ie

Hi Susan,

Thank you for taking the time to leave a review. We're delighted we could help you make significant savings again, and we look forward to continuing to support you in the future.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great and efficient service from Dean

Great and efficient service from Dean. Always have acheived the best rates and has significantly reduced our energy bills

10 August 2026
Procure.ie logo

Reply from Procure.ie

Hi Yvonne,

Thank you for the great feedback! We're so glad Dean has been able to secure great rates and help reduce your energy bills.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Market Knowledge

in the current volatile environment the team in Procure have been very responsive and agile in terms of market changes which has enabled me to worry less about market shocks and unexpected price increases. A simple but effective way of keeping customer happy!

7 August 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review! We really appreciate your feedback.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy Small is great to deal with

Paddy Small is great to deal with. He's always quick to get back to you, gets straight to the point, and always follows through on what he promises. He's also helped us make huge savings for the business. Couldn't recommend him highly enough.

6 August 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Mihaela,

Thank you for taking the time to leave a review. We truly appreciate your feedback and recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, thank you to the whole team for your continued support

6 August 2026
Procure.ie logo

Reply from Procure.ie

Hi Adele,

Thank you for taking the time to leave us a review, It's a pleasure to support you. Looking forward to continuing to work with you!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Dean provided a great service

Dean provided a great service, very efficient and explained everything clearly, more importantly huge savings too, highly recommend

5 August 2026
Procure.ie logo

Reply from Procure.ie

Hi Keith,

Thank you for the review, we're really glad to hear about your experience and appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great communication from Paddy Small

Great communication from Paddy Small, always takes my calls, straight to the point and delivers on what he says. I can't ask for more.

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Tom,

Thank you for taking the time to leave us a review! We really appreciate the feedback.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy Small has been brillant to deal…

Paddy Small has been brillant to deal with and has been able to get us great savings.

28 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Janet,

Thank you for taking the time to leave us a review. We're delighted to hear Paddy helped secure great savings for you.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great service from the team in Procure

Great service from the team in Procure. Quick and very efficient process to reduce the costs in our pub. Would highly recommend.

28 July 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for leaving us a review. We're thrilled the team could help streamline things and cut costs for your pub. We really appreciate your recommendation!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Thanks to all the team at Procure who…

Thanks to all the team at Procure who helped us reduce our energy costs, they do all the work for you and it’s a free service. Highly recommend.

27 July 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to share your feedback. We really appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great support throughout our provider switch.

Shannon and Paddy have been fantastic to work with while helping us switch providers. They have been extremely helpful throughout the process and always respond quickly to any queries. I would definitely recommend Procure.ie.

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Emma,

Thank you for taking the time to leave us a review! We're delighted to hear about your experience, and we really appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

The lads at procure.ie were great to…th

The lads at procure.ie were great to deal with,very professional and will constantly keep in contact daily as the markets fluctuate daily atm,many thanks for all the savings you got us lads.
Ray Tracey

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for sharing your feedback. We truly appreciate it and look forward to continuing to work together.

Thank you,
Procure.ie

Rated 5 out of 5 stars

We've been working with Procure.ie to…

We've been working with Procure.ie to manage the utilities for our business unit in Dublin, and the service has been fantastic. A massive thank you to Paddy, who has been an absolute pleasure to deal with. He makes sorting out our electricity and gas completely hassle-free. Professional, responsive, and highly recommended. 5 stars!

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Dave,

Thank you so much for leaving us a review! We're delighted to hear the service has been hassle-free, and we'll be sure to pass along your thanks to Paddy. We really appreciate the recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

5 Star Customer Service

5 Star Customer Service

Dean and his team at Procure.ie make the process for saving money on utilities super easy and streamlined. I would recommend them to everyone, they are a no brainer!

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Aisling,

Your recommendation means a lot to us. Thanks for trusting us with your business!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Good service good relationship

Good experience quick and easy view on energy prices to help lock in best value

23 July 2026
Procure.ie logo

Reply from Procure.ie

Hi Stephen,

Thank you for taking the time to leave us a review- we really appreciate your feedback!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Super service

Super service. Paddy always on call for any queries and very quick to resolve any issues that we may have. Very pleasant to deal with and can highly recommend.

22 July 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

We really appreciate you taking the time to leave us this review! We'll be sure to pass it along to Paddy. Thanks again for the recommendation!

Thank you,
Procure.ie

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