Pro Custom Packaging  Reviews 2

TrustScore 3 out of 5

3.0

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Company details

  1. Packaging company

Written by the company

At Pro Custom Packaging, we've revolutionized the way you approach packaging solutions. We specialize in creating exceptional Custom Printed Boxes and Custom Packaging Boxes tailored to your unique needs, whether you're in the e-commerce, retail, or agency industry. With our user-friendly online platform, ordering fully custom-branded packaging has never been simpler. In just a matter of minutes, you can design your own eye-catching packaging that perfectly represents your brand. No more stress about large minimum orders - our flexibility allows you to order as few as 100 pieces, making quality custom packaging accessible to businesses of all sizes. And rest assured, we understand the importance of time. That's why we ensure a speedy turnaround, delivering your Custom Printed Boxes and Custom Packaging Boxes within 20-25 working days. What sets us apart is our commitment to simplicity. You don't need to be a design guru or print specialist as our designer will take care of all the hassle. Thanks to our cutting-edge and streamlined automation, the entire process is effortless and seamless. At Pro Custom Packaging, your satisfaction is our top priority. We welcome your feedback to help us continually improve our services. Join our growing community of delighted customers and let us elevate your brand through the power of exceptional packaging. Discover the difference with Pro Custom Packaging – where your custom-branded packaging dreams become a reality.


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – Over 50% of My Order Was Damaged and No Response from Support

I run a small business and ordered 100 boxes from Pro Custom Packaging. When they arrived, 55 were damaged—some crushed and some torn, after package was delivered wet. I contacted the company within the 30 days policy, hoping they’d take responsibility and either replace the damaged boxes or issue a refund.

No response. I’ve called, and messaged multiple times, and I’ve been completely ignored. It’s clear they have no interest in resolving issues once they have your money.

This experience has been stressful, expensive, and incredibly disappointing. I was relying on these boxes for a product launch, and now I’m scrambling to find alternatives at the last minute.

Pro Custom Packaging is unreliable, unprofessional, and offers zero customer support. I would strongly advise others to stay away from this company. Don’t make the same mistake I did.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

If you're into e-commerce

If you're into e-commerce, Pro Custom Packaging can take your branding to the next level. My customers now love unboxing their orders - it's like Christmas every day!

26 October 2023
Unprompted review

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