Very professional and met all our expectations on the work carried out. Very polite and very clean and tidy. Impressed overall on this company. Thank you for doing a great job for us. Nothing was... See more
Company replied
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Darren and his son Jack were excellent. They fixed 2 issues with blocked drains including installing a new loo and were professional, efficient and friendly. They came with all the right equipment, d... See more
Company replied
Pro-drain did a great job of replacing cracked pipes in plastic and repairing existing clay drain with a liner. Darren and Jack worked tirelessly to get the job completed in 3 days. I knew exactly wh... See more
Company replied
On Monday I received a phone from Tony to fix the problem.I have been a bit hasty in my previous review.Sorry . I appreciate that during the pandemic problems with logistics could arise Dilip Savja... See more
Company replied
Company details
- Plumber
- Excavating Contractor
- Gutter Cleaning Service
- Sanitary Inspection
- Septic tank service
- Water Works
Written by the company
Since 2004 serving domestic, commercial and industrial sectors with professional drainage problem solutions in London. Our drain maintenance services are tailored to the individual client needs and adaptable to site conditions to ensure that whatever the issue you may be experiencing with your properties drainage system it is dealt with efficiently guaranteeing an effective end product for all. Our fully trained and experienced drainage engineers are vastly experienced in fixing broken drains within London and the surrounding counties with a 24 hour 365 days dedicated drainage contractor service. There is never a call out charge, our pricing is fair and transparent meaning you will never be charged any hidden extras for the use of drain jetting or drain descaling when using us for blocked drain clearance in London. Our Companies services include drain unblocking, high pressure water jetting drain cleaning, drainage system maintenance cleaning, CCTV drain surveys, problem drain investigations, drain repairs, the installation of drain linings and new drain installation.
Contact info
25A Magnet Road, East Lane Business Park, , HA9 7RG, Wembley, United Kingdom
- 02088191561
- info@prodrain.co.uk
- prodrain.co.uk
4.6
Excellent
36 reviews
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A very difficult job well done.
This proved to be a much more difficult job than it appeared at first. Darren and his colleague worked very hard to get access to the first blocked drain and then to remove the accumulated mud causing the blockage. The second drain was only slightly less challenging but was also cleared.
Well done both of you.
17 February 2022
Replacement Drain Cover
They replaced a damaged/dangerous drain cover for us and provided an excellent service with great communication throughout.
7 February 2022
I work managing maintenance contracts I…
I work managing maintenance contracts I know what is professional this company certainly are
20 January 2022
The company phoned to fix the problem
On Monday I received a phone from Tony to fix the problem.I have been a bit hasty in my previous review.Sorry .
I appreciate that during the pandemic problems with logistics could arise
Dilip Savjani
5 December 2021
Unprompted review
Reply from Pro-drain Ltd
Further to our email correspondence I again apologies for your disappointing experience and agree with you that you should have at the very least received a courtesy call which in normal circumstances would have been the case. After 15pm on a Saturday our calls are diverted to the covering engineer until 5am on the Monday morning unfortunately the engineer on call out cover this weekend and due to visit the property was taken ill but regrettably did not contact myself or any of the management staff so we could resolve the issue by arranging cover for the remainder of the weekend and rectifying the call divert. By way of apology If you still have the blocked sink problem at the property we can attend today and undertake the works at a 50% discount, we would also further this offer if you have had the problem resolved to a future blockage clearance you may need.
Superb, & very fair rates
This team is superb & very fair rates. Telephone call was answered promptly & Tony was very helpful and accommodating when I explained my problem- blocked drain & overspill. Jay arrived on time and was very efficient, professional and friendly. Thank you guys! Would highly recommend.
1 November 2021
Unprompted review
Very good so far but BIG job still to…
Very good so far but BIG job still to be done so will not say more at present
20 October 2021
Excellent
Excellent, first class service from Darren and Tony. Good communication, turned up at short notice and dealt with the problem. Would recommend
16 August 2021
Unprompted review
Fantastic attitude and workmanship
A fantastic team that found the job far more troublesome than expected. They took it on the chin and charged me what was originally quoted. The job they did was absolutely great and fixed a problem we'd had for 20 years.
12 August 2021
Unprompted review
Quick and effective response
Quick and effective response to my call when I detected some sewage smell around my front door. They arranged an appointment within a couple of days, they turned up on time and fully resolved the problem (a blocked connection to the main sewer) within an hour. Carried out a free CCTV survey and sent me a report via email with details of my sewer's conditions and some recommendations for maintenance.
21 May 2021
Thank you Pro Drain!!!
Thank you Pro Drain for their services. If you’re looking for the best surveys, best workmanship & reliable people - this company is definitely worth using! Tony and the team are lovely to talk to & talk you through each thing that is required.
Thank you again!
7 April 2021
Unprompted review
Very quick and professional response to…
Very quick and professional response to a blocked drain. Good job at a good price.
25 February 2021
I've used these people for more than a…
I've used these people for more than a decade and really recommend them. At the point where you're looking around for someone to unblock your drain you're probably not at your best or thinking straight! Yet unfailingly they arrive, they restore calm, sort out the problem (no sucking in of cheeks), they fix it. Who could ask for anything more? They're great!
17 February 2021
Unprompted review
Very efficient
Very efficient, friendly, professional and thorough.
Will definitely use them again in future.
18 December 2020
Excellent professional service
15 July 2020
Unprompted review
Great service
Very professional prompt service; dealt with my cracked drain problem efficiently and economically
13 May 2020
Unprompted review
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