Profab Access  Reviews 174

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a domestic customer. I found a loft hatch that met my requirements, but which was out of stock. The sales team promised to to tell me when it would be available and were true to their word. Subse... See more

Company replied

Rated 5 out of 5 stars

Have been using Profab since I started in CCF a couple years ago. First class service, so helpful whenever I have an enquiry and always so friendly & polite. Special mention to Rebecca who handles... See more

Company replied

Rated 5 out of 5 stars

Very well mannered people there who are happy to help with what ever need you have regarding access panels. They brought my delivery forward on a made to order product and made my client very happ... See more

Rated 5 out of 5 stars

I needed to order a roof hatch of a certain size and style to match an existing one. As I couldn't find it online I rang the Company and an extremely helpful lady helped me find exactly what I want... See more

Company replied

Company details

  1. Manufacturer

Written by the company

Profab Access is a leading ISO 9001:2018 accredited manufacturer of access panels and riser doors for the construction industry with a wealth of experience in providing access solutions for every type of situation. Whether it be standard or custom made, all Profab Access products are designed and manufactured in house using state of the art 3-D computer-aided design software and CNC machinery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service, good communication through out.

12 January 2018
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, swift delivery

14 December 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review Mr Merritt, Hope to deal with you again soon.

Rated 5 out of 5 stars

REVIEW

good customer service and efficient delivery

14 December 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review N.D.I, Hope to deal with you again soon.

Rated 4 out of 5 stars

overall

overall, a decent experience as far as service, price and quality goes.

6 December 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the review, Hope to deal with you again soon.

Rated 5 out of 5 stars

Only company on the net who could …

Only company on the net who could supply 900 x 900 1 he fire hatch from stock. Arrived next day before 12

6 December 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.

Rated 1 out of 5 stars

Very poor delivery service.

4 December 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

We're sorry to hear you haven't had a 5* experience on this occasion. I've investigated this and although the products left our factory on time we were let down by our 3rd party carrier on this occasion. We did refund your carriage cost as a gesture of goodwill.

Rated 5 out of 5 stars

Great Services

28 November 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.Thanks for the 5* review, Hope to deal with you again soon.

Rated 5 out of 5 stars

Under Promise and Over Deliver

Under Promise and Over Deliver
Promises made are always kept to and communication is excellent, great company to do business with

6 November 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.

Rated 5 out of 5 stars

Profab have always been really helpful

Profab have always been really helpful, the customer service is impeccable and I would always recommend them to others.

31 October 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.v

Rated 4 out of 5 stars

Supplier Feedback

Prompt service and met most of our needs, with some minor referencing issues but overall service was good

30 October 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the review, Hope to deal with you again soon and have that extra *

Rated 5 out of 5 stars

Easy to use

Easy to use, quickest service around...

24 October 2017
Unprompted review
Profab Access  logo

Reply from Profab Access

Thanks for the 5* review, Hope to deal with you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look