Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought this product several times now and for me it's the best. Soft, smooth, crumbly and tastes really nice to smoke. Smells nice too. (Guava Dog flavour is subtle) Good communication, regular upd... See more
Company replied
For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more
Company replied
I was looking for a tobacco and weed alternative, as I gave up both in April this year. I was recommended PH by my drug and alcohol misuse worker, and I am so grateful to have found these wonderfu... See more
Company replied
Company details
- #24 of 42 best companies in Tobacco shop
Written by the company
Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.
Contact info
73 The Burrows, LE7 3XD, Leicester, United Kingdom
- 0116 3670796
- sales@professorherb.co.uk
- professorherb.co.uk
4.7
Excellent
492 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been havin just natrual organic blends…
Been havin just natrual organic blends in well with smokes made.
Happy with orders even though weather caused last too bedelayed shud of been next day del but turn 48 hrs later 🫡
7 January 2026
Unprompted review
Product as described
Product as described. Arrived promptly despite the Christmas and New Year season.
29 December 2025
Brilliant product
Easy online ordering
Quick delivery
Cheaper than shops
22 December 2025
Unprompted review
It’s a 10 from me
I’ve been using professor herb for a while now they have great products with a great selection I use the hemp classic blend
Their customer service team is great I’ve had to contact them a couple of times with queries I can honestly say they are speedy friendly and efficient and I will be using this product well into the future
17 December 2025
Unprompted review
Excellent product and delivery time
Excellent product and delivery time
11 December 2025
Unprompted review
Great products
Great products. Fast, easy to use service every time.
10 December 2025
Unprompted review
Always have a good experience with this…
Always have a good experience with this company. Product is always on point and delivery is fast. Would, and have recommended to other people.
28 November 2025
Unprompted review
Great products
Great products, well packaged and speedy delivery. Website is easy to navigate, and easy to order and pay. Some great flavours to choose from, Great products...
1 December 2025
My product was brill fast delivery
My product was brill fast delivery
11 December 2025
Unprompted review
Good service as usual
Good service as usual, enjoyed the product, and thankyou.
8 December 2025
Unprompted review
Excellent service and great product
Excellent service and great product, I purchased the ' Havana Gold blend ' and I found a great substitute for tobacco, a little harsh with this blend, so maybe a fruity flavour blend will be better for my next purchase. I will be recommending to my friends in the future. 10/10 💯%
18 November 2025
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
The way it should be…
Easy to order, clear communication, prompt delivery, and most importantly, great products!
28 November 2025
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
Best thing I’ve done smoking the hemp…
Best thing I’ve done smoking the hemp blend, think I’ve tried all the flavours until I found my favourite flavour
31 December 2024
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
Excellent products, pricing and shipping.
Easy to navigate website, plenty of stock, rapid delivery and reasonable pricing with frequent discount codes.
The Professor Herb Activated Carbon Filters are tremendous....
23 October 2025
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
Good alternative to tobacco but less…
Good alternative to tobacco but less seeds / stalks would be preferred.
24 November 2025
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job! And talk to them about the seed/stalks!
Customer Services
Professor Herb
Fantastic x love this hemp x fast…
Fantastic x love this hemp x fast delivery x highly recommend 👌 👍
18 November 2025
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion!
We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!
We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!
Customer Services
Professor Herb
Well presented but it's absolute scrap
Well presented but it's absolute scrap.
No resin / CBD kief content whatsoever. it gives around 1 puff from my vape whereas my usual stuff from hemp hash lasts about 4-5 minutes. Nothing but leaf,stalks and the occasional seed shell. I'd recommend people google other UK CBD sites as you can get 28 grams of proper bud for £28
20 November 2025
Unprompted review
Reply from Professor Herb
Thanks for your review and honest opinion.
We do not claim that our products contain Resin/Kief, so we can only apologise that you were disappointed. Our pouches are 100% Hemp biomass. (with added flavourings)
We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.
We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.
Customer Services
Professor Herb
Too strong
I find this very strong and I can’t use it, it’s not for me really don’t like it at all
19 November 2025
Unprompted review
Reply from Professor Herb
We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.
We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.
Customer Services
Professor Herb
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.