Profitmetrics.io Reviews 23

TrustScore 4.5 out of 5

4.4

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Company details

  1. Software company

About Profitmetrics.io

Written by the company

ProfitMetrics lets you optimize your advertising after Profit instead of turnover! See profits directly in your Google Analytics, Google Ads & Facebook Business Manager accounts! The ProfitMetrics Dashboard gives you an overview of your webshops daily earnings! Read more about our profit bidding and POAS marketing software

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

I recommend carefully evaluating your own situation

We implemented the Profitmetrics service with the goal of improving the profitability of our Google Ads in particular. We already had approximately 10 years of experience in Ads advertising. After three months of data collection, the campaigns were switched to optimize based on Profitmetrics’ margin-based revenue.

Unfortunately, in our case this did not lead to increased profitability or sales. Over a two-month period, advertising costs increased, ROAS declined, and contribution margin dropped by approximately 20–30%.
The two-month trial period using Profitmetrics’ margin-based revenue target ended up costing us at least €10,000 in lost sales, service fees, and increased advertising costs.

I recommend carefully evaluating your own situation if your company’s POAS is already in the 2.5–3.5 range.

Their customer service is extremely friendly and fast, and for that they deserve full marks.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

I would highly reccomend profitmetrics

I would highly reccomend profitmetrics. All from their onboarding support to product and features!:)

The ability to get server side conversion tracking that counts more accurately and get POAS (profit on ad spend) is something I think all ecommerce stores should have in focus.

Many reccomendations from Evensen Marketing

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

We received very good support from the ProfitMetrics technical team in making sure the setup of their services was properly integrated in our websites. The ProfitMetrics employees were very knowledgeable, friendly and patient. Recommended.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Profit Metrics does not only offer an…

Profit Metrics does not only offer an incredible Tool for Ecom-Shops (in my point of view, all Shops should use this kind of tool) but has also awesome People behind it - which are (in my experience) transparent, quick and honest! To work with this kind of people is an extra Service, so besides the Tool (POAS, SST, Dashboard, Integrations, etc.) they offer, also the Team is a Bonus. A Tool that helps any Business-/Shop Owner to see more transparent .

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great pice value

Profit Metrics support and account strategists are extraordinary. You guys are great.
Thanks for your time and expertise

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support. 10/10.

Great support - very active communication and all my questions were answered with no delays. Had some connection issues and they were all taken care of with absolute professionalism.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

As a performance marketing agency, we've been using ProfitMetrics for several clients – and we're genuinely impressed. The integration was smooth, and the platform delivers exactly what it promises: clear, actionable profit data that makes decision-making easier and smarter.

Having real-time profit tracking has helped us optimize campaigns far more effectively than with ROAS alone. Our clients also appreciate the transparency and improved results.

Support is responsive, and the team clearly knows what they're doing. Highly recommended for any agency focused on scaling profitably.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support, game-changing tool : ProfitMetrics is a must-have

We’ve been using ProfitMetrics for a few months now, and I honestly don’t know how we ever managed without it. Real-time profit tracking has completely transformed the way we look at performance, it’s no longer about ROAS, it’s all about profit.

A special shout-out to Pat from the support team, who went above and beyond to help us get our tracking set up correctly. We had a pretty complex setup involving Consent Mode V2, multiple pixels, server-side tracking… and Pat never gave up. He was patient, thorough, and incredibly helpful every step of the way.

If you’re running serious paid ads and want to scale efficiently, ProfitMetrics is not optional : it’s essential. Highly recommended.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

ProfitMetrics gives us the insights we…

ProfitMetrics gives us the insights we need to scale smarter. The platform makes it easy to see beyond ROAS and focus on what really matters: profit. We're excited about the partnership and glad to bring this level of clarity to our clients at New Sky.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Results with…

Excellent Service and Results with ProfitMatrix!
I've been working with ProfitMatrix for last 5 years, and my experience has been outstanding.
Customer Service: Their support team is professional and responsive, always ready to help with any questions.
Value for Money: I've seen significant improvements, proving they deliver on their promises.
User-Friendly Platform: Their platform is intuitive, making it easy to access the data I need.
Overall, I highly recommend ProfitMatrix for anyone looking to improve their online presence and results. They've made a positive impact on my business!

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers.

No way to cancel your subscribtion. After some effort I received a form. Filled out the form.

Over a month later, they still trying to charge.

Stay away from Profitmetrics.

3 June 2025
Unprompted review
Profitmetrics.io logo

Reply from Profitmetrics.io

First of all, I want to personally apologize as the founder of ProfitMetrics.

We clearly made a mistake in handling your cancellation request, but I want to clarify that you were never charged after you submitted the cancellation. You did fill out the cancellation form, and it should have been processed correctly, but due to a human error on our side, the task was marked as completed without the subscription actually being deactivated. That is completely on us, and I take full responsibility.

I also want to explain why we don’t have an instant cancel button. In the past, we had situations where ecommerce stores cancelled ProfitMetrics without realizing their agency partners were actively using our tracking and Shopping Booster tools to manage their campaigns. That caused serious issues, as performance dropped and tracking stopped without warning. Because of that, I made the decision that cancellations should be handled manually by a team member, to ensure nothing critical breaks. It is not ideal, and we are working on a better process, but the goal is to protect our users and their results.

That said, this case was not handled properly, and I am truly sorry for the inconvenience and frustration it caused. We are not trying to scam anyone, and trust and reputation mean everything to me and the entire team.

I hope you can accept my personal apology.

Sincerely,
Frederik
Founder & CEO, ProfitMetrics

Rated 5 out of 5 stars

Exceptional Tool for Profitability and Ad Optimization

Our company, MyTrendyPhone, has been using Profitmetrics for a couple of years, and it has lately become an indispensable part of our daily operations. This tool has completely streamlined our profitability checkups, providing accurate and actionable insights into our business performance.

One standout feature is the Shopping Booster for Google Ads bidding, which has truly revitalized our Google Ads accounts over the past year. Thanks to this feature, we’ve turned our campaigns into a profitable channel, achieving outstanding results and maximizing POAS.

High recommendation to any business looking to optimize profitability and advertising performance.

25 November 2024
Unprompted review
Rated 3 out of 5 stars

Issue with data disrepancy's affecting…

Issue with data disrepancy's affecting our ad account and support doesn't really seem to see it as a big issue.

It is their number 1 responsibility to keep the data accurate and assist in any issue's, especially with their expensive pricing and they just do not answer all the questions and only do the minimum required.

Would not recommend.

22 August 2024
Unprompted review
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