WOW!!! Above n beyond customer service! Made 2 orders forgot to add bac water in, so made another order just for bac water, so I reached out they responded right away they refunded one of my shipping... See more
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Review summary
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I’ve been using profound for several months. I won’t buy my peptides from anyone else. Customer service is excellent, fast shipping, and most importantly their peptides are top notch! I wish I could g... See more
I have been ordering from them for over a year and have used several of their peptides. Amazing products and great customer service. Plus super fast shipping. Cannot recommend them enough!!!
Company details
Written by the company
A provider of high quality research compounds for laboratory use.
Contact info
United States
- profoundaminos.com
4.5
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company!
Great, quality products. Fast Shipping and great communication on the orders!
18 June 2025
Unprompted review
The only place to purchase peptides!
I've been buying my peptides exclusively from Profound Aminos for about a year. I've bought several different peptides and have been very pleased with everything I've purchased. The product has always been great, reasonably priced and the shipping has always been quick.
11 August 2025
Unprompted review
Great company
I’ve used this company for 9 months or so now and absolutely love them. The products are always amazing and shipping is super fast.
9 August 2025
Unprompted review
Customer Service Needs Some Work
After many successful orders from PA, spending $1k+ dollars, and referring countless friends to the company things ended badly. I ordered a fairly large order and waited weeks for it. The shipment was lost by the shipping company. Ok, I understand things like that happen. PA refused to reship the order until I hassled with the shipping company and they knew for sure it was lost. Then they emailed me at least 5 different times, for another few weeks that they were reshipping the order "tomorrow" or "today".... all of which obviously never happened. I waited months to finally get my last order from them. No discount offered as an apology for the terrible customer service offered after the shipping mess up. I expected something... you guys dropped the ball for WEEKS. When you do a good job, you do a really good job, but when things are a mess, so are you.
20 May 2025
Unprompted review
Reply from Profound Aminos
UPDATE 8/20/25
Cori - you have not responded to TrustPilot’s request for more information, and I have been unable to locate an account with the first name and details. Unfortunately, I’m beginning to doubt the veracity of the review as nobody in my team can recall an order with these specific details. We want to make this right, but we need an equal partner in the process. Please respond to the information request or reach out to support individually. Otherwise we will have to flag this review as suspicious. Thank you!
Cori!
I am beyond devastated to learn of your experience! What you describe is not what we aspire to be!
I am going to do a review of your purchase and service process and find out where we went wrong, and how we can make it up to you!
Thank you for bringing it to my attention. I do hope you’ll allow us to regain the trust we built throughout your previous experiences!
I’ll be in touch soon with more!
Justin S - Owner
Quality products, fast shipping and great customer service!
I’ve ordered from Profound Aminos for 6 months now. It took me a while to place my first order because I was researching so many companies to make sure I was purchasing from a legitimate source. I have no regrets about choosing this company as my peptide source.
The company is very transparent. All products are tested through a third-party lab, and all testing results can be easily found on their website at any time. Shipping is quick… every one of my orders has shipped the next day, even if it was on a weekend, and have arrived to my door within 2 to 3 days of payment.
The potency of the products is outstanding. I am achieving the same results, if not better, than when I was getting them via prescription. And… their rewards program is an added bonus, which I wasn’t even aware of until I placed my first order.
I definitely plan to continue using Profound Aminos for all of my research purposes!
11 August 2025
Unprompted review
Great Company
The products top notch. Customer service is excellent. I won't go anywhere else!
3 August 2025
Unprompted review
Been using them for awhile fast…
Been using them for awhile fast shipping no problem with anything. Product fine
1 August 2025
Unprompted review
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