Progressive Leasing Reviews 2,129

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the leasing process, often noting quick approvals and flexible payment options, including a popular 90-day same-as-cash plan. Many appreciate that the company provides opportunities to acquire desired items without requiring good credit, allowing them to make affordable monthly payments. The customer service is consistently praised for being courteous, knowledgeable, and helpful, with agents eager to assist. However, some customers were dissatisfied with aspects of the payment process, reporting issues with automatic withdrawals and unexpected charges after early payoffs. A few people also felt that customer service was poor, mentioning difficulties in resolving issues and concerns about collection practices.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues with unexpected... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the easy, fast, and simple... See more

Product

Reviewers mention positive feedback about product. Many customers appreciate the ability to purchase items... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the ease and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the agents for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leasing with Progressive is such an easy and stress free way to finance the things you desire. Although all leases allow you to pay up to 12 months, I normally choose to pay my leases off within 90 d... See more

Rated 5 out of 5 stars

I'm a customer that has returned over 5 times. Why because no other company can beat Progressive Leasing. I'm a Great Grandma so I need their help, they offer affordable monthly payments, with the wor... See more

Rated 5 out of 5 stars

This my second time purchasing a new mattress from Mattress Firm. First and foremost is the quality and never have I slept better. The staff was professional, friendly, and went above and beyond. Prog... See more

Rated 5 out of 5 stars

They are really great for lease to own. You do pay higher price at the end but they always have the 90 day options. They also provide excellent customer service. Each time I’ve needed assistance cus... See more


Company details

  1. Financial Institution
  2. Leasing service
  3. Payment service

Written by the company

With thousands of retail locations nationwide, you can enjoy convenient, flexible lease-to-own purchase options on items such as furniture, electronics, jewelry, tires & wheels, mobile devices, appliances, mattresses and more. Own it in 12 months or less. No credit needed.*


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Progressive leasing is a great option…

Progressive leasing is a great option for those of us who either don’t have the credit to finance with the merchant or a credit card to use for that amount. It allows you to purchase items that otherwise might be a little too expensive initially and the early purchase option is a great way to get the item for that cost without paying Exorbitant finance charges. I would definitely recommend it.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I’ve been a Progressive Leasing customer for many years. I was happy to find that the store I was purchasing from used Progressive Leasing.
I filled out the form online, got approved and went shopping.
Checkout was a breeze. Everything was sent to my phone and I was done.
I highly recommend Progressive. 10 out of 10.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Issue with Loan not closing out but I own the property.

Experience & the representative was great. What is not great is apparently management. Was told that I would get a call back in an hour from management, wait all day on November 22 2025 for "management" to call me back as I was told by the representative on the phone, this was the 3rd time calling in & the issue is still not resolved, everytime I call in they say yup your loan is paid off you own the property, howevere the loan is still open & still trying to deduct money from my account. If this continues I will have my bank put a stop payment on everything from this company as I own the property & the loan needs to be closed out, i have all the paperwork, emails, & all 3 calls recorded myself that proves I own the property. This loan needs to be CLOSED!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use and great customer service

Very easy to use easy process had questions customer service was very helpful this is ny third time using progressive I am single mother and the payment leasing allows me to get what I need now instead of having to save for it my dryer went out and I was able to get a new one in two days

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Progressive Leasing made it very easy…

Progressive Leasing made it very easy to secure the product I wanted without paying a major cost upfront. Through setting up reasonable monthly payments for it, I was able to have the peace of mind knowing that I could have my product shipped to me right away and make payments on it that I could afford their 90-day option. I would definitely recommend them to anyone one I know.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve used Progressive Leasing services several times and I have never been disappointed in the quality of service. I will be using their services again in the future.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy and Secured

I've had the privilege of utilizing Progressive Leasing a few times with different merchants. Their customer service has always treated me in a professional manner and answering questions I may have had at the moment. They've also help me set up my 3 month payoff when I knew I could accomplish it in a short period of time. I will be using their services again because they do make it easy to purchase items you may be interested in or need immediately. As long as you meet your payment schedule, they are always willing to help.

20 November 2025
Unprompted review

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