Progress Jiu Jitsu Reviews 949

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent fit. Many people highlight the outstanding customer service, describing it as responsive, helpful, and efficient, especially when resolving issues like sizing or manufacturing defects. The delivery service is also frequently commended for its speed and reliability. However, some customers were dissatisfied with the customer service, mentioning slow responses or a lack of support when problems arose, such as a torn product or a missing item. A few other people also felt that delivery was not punctual, with some experiencing delays or issues with tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the high-quality... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the top-tier quality of the gear,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and speedy delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Customer service

Consumers generally express satisfaction with customer service, often highlighting its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4 tees from Progress Jiu Jitsu and the whole experience was great 🤙. One tee came in the wrong style, but their customer service was honestly amazing — super quick response, sent out the co... See more

Rated 5 out of 5 stars

Outstanding Quality and Even Better Service I’ve been training in jiu jitsu for a couple years and Progress is easily one of the best brands I’ve come across. Their gis are lightweight, durable, an... See more

Rated 5 out of 5 stars

Great products, very well priced. The Gi’s don’t shrink as much as other brands I’ve tried, and the returns process was phenomenal - sending the replacement whilst concurrently providing free returns... See more

Rated 5 out of 5 stars

I've ordered from Progress on several occasions now (including 2 Gi's for me, one for my son and most recently spats and shorts). The designs and quality of their gear are great and their customer ser... See more


Company details

  1. Martial Arts Supply Shop

Written by the company

Premium Jiu Jitsu brand. We sell martial arts clothing and apparel for the sport of Brazilian Jiu Jitsu.


Contact info

4.9

Excellent

TrustScore 5 out of 5

949 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality

Super fast shipping, quality, friendly return experience, again quality and always with a small gift.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great stuff!

Really easy to navigate the website, quick and easy to track delivery and packaging is lovely. The quality of their stuff is why I keep coming back! As a beginner, the world of BJJ gi shopping was very overwhelming but everyone in the gym all recommended Progress and I’m so glad they did!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Website had all the info needed to place an order, including help with sizing. Good communication. Order placed and issue with courier. Quick response to email and re shipment issued. These things happen but couldn’t fault the customer service. Gi arrived and it’s first class quality. Would recommend and definitely use again for all training wear. Thanks!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Yeah, they're pretty good.

I've been using Progress stuff for a short while now, and it has quicky become one of my favourite brands. Their stuff is top notch!

It also got delivered super quick. No bad words about my experience with Progress.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I've been using progress gi's for quite…

I've been using progress gi's for quite some time now. Got 6 of them, different models, from academy to several M6 Mk 5 and 6.

My last acquisition was the Sugar Skull. After experiencing some issues with it, I contacted Progress Support as I was requested.

The response's been really quick. Josh offered me different and generous solutions, and he kept in touch until the problem was solved, despite being late hours.

Not gonna lie, I'm surprised they have such detailed customer support being now a quite big brand.

As for the gis, leaving aside this isolated problem -which, again, Josh solved as soon as I contacted him-, the quality is great. They are long lasting and they fit perfectly. The size tool is pretty useful if you have any doubts about your gi size.

I don't think I'll be coming back to use any other Jiu jitsu brand.

Thank you once again, Josh!

6 March 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Hi M,

Apologies about any issues which you have had with our Kimonos.

I have checked our customer service emails and I am unable to see any contact, would you be able to get in touch via email on support@progressjj.co.uk and we can get this looked into asap for you.

We have worked tirelessly over the years to make sure we have the best products on the market with our manufacturers so we 100% agree that this issue shouldn't be happening on our Kimonos.

Thanks
Josh

Rated 5 out of 5 stars

Top quality kit

I have ordered quite a bit from this company, great quality and superfast delivery. Great doing business with this company I highly recommend their products. 5 stars 🌟

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality Gis & Fast Delivery!

I recently bought two black gis from ProgressJJ, and I’m really impressed with the quality. The gis feel durable, comfortable, and look seriously flash on the mats. They arrived quickly, which was a nice bonus! Definitely recommend to anyone looking for high-quality gear. Will be ordering again in the future!

17 February 2025
Unprompted review
Rated 4 out of 5 stars

I ordered two No Gi sets

I ordered two No Gi sets, the quality is really good and I am very happy with the shorts, the rashguard fits a little loose around the arms ( I'm skinny but not that skinny lol)

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Legends

Great company. I had a postman error and they corrected it themselves even though it was not their fault and got the items out straight away.
Great team, super helpful. Great gear too couldn't recommend them enough.

28 February 2025
Unprompted review

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