Bought some Coilovers for my 2014 Accord. Customer service was one of the greatest I've received in general. Parts took just a few days to ship. I will definitely be looking to see what else is availa... See more
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Service was courteous One complaint, sent text, explained what I needed. Looking at your add, add showing A complete package, misleading. I followed Up, told after placing order, told spoile... See more
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TRU Hart REAR TOE LINKS and Tru Hart Rear camber Kit for 2018 Subaru WRX STI Sports tech. The parts are impressive and recommended to make the STI rear suspension adjustable to maximize the susp... See more
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I had ordered 2 parts for my 2021 corolla apex sedan, and the parts were her within 2 weeks. Also I wanted to know where the packaging and if the order had be recieved, the customer service representa... See more
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Company details
Written by the company
PRO Import Tuners is owned and operated by Import aftermarket parts enthusiasts who are passionate about upgrading and fine tuning their Import vehicles (made for the U.S. market).
Contact info
2175 Goodyear Ave Unit 104, 93003, Ventura, United States
- 805-926-2064
- customercare@proimporttuners.com
- proimporttuners.com
Reply from PRO Import Tuners.com
Todd,
Thank you for the great review, we greatly appreciate it! I'm glad to hear your parts arrived quickly. We do what we can to always provide the best possible service, parts, and shipping times. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Very fast shipment and product pricing…
Very fast shipment and product pricing is excellent
29 April 2023
Reply from PRO Import Tuners.com
Henry,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Reply from PRO Import Tuners.com
Luis,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Quick and very helpful
Quick and very helpful! Resolved the issue fast!
Bought a Strut bar for my 2023 Crosstrek limited and they sent the wrong one. They realized the issues and offered a refund once I shipped the item back (they supplied the return label) I’d definitely order from them again all because of how they handle issues. Great company!
27 April 2023
Reply from PRO Import Tuners.com
Whiting,
Thank you for the awesome review we greatly appreciate it! I am sorry to hear that the incorrect part was sent to you. However, I'm glad to hear our customer service has been able to help you with resolving the issue. We continue to work provide the best possible place to shop for your upgrades. We always work to ensure our customer are happy with their purchase. We'll make sure to continue to provide the best possible customer care, parts, and service. Please let us know if you have any other questions.
Best Regards,
Customer Care
Quick and excellent service
Quick and excellent service. Fast shipping and competitive prices!
23 April 2023
Reply from PRO Import Tuners.com
Edwin,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Reply from PRO Import Tuners.com
Mike,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your new exhaust. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Part was delivered In a couple days…
Part was delivered In a couple days exactly as described. Will order again in the future.
20 April 2023
Reply from PRO Import Tuners.com
Vincent,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Had a front lip from eBay back in 2020…
Had a front lip from eBay back in 2020 for a year I loved it and it finally got to messy after a lot of scratch from being lower I order a another one but it unfortunately didn’t fit but not from this sellers then I sold that one got some cash back and took a risk to order this one again and it came after 2 days QUICK and painted great black and fit like a charm and I was really about to use my drill and the hardware included and have it installed in 5 mins and it looks amazing like I remember it I love it
18 April 2023
Reply from PRO Import Tuners.com
Jovani,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
Great experience
Great experience, easy to use website, shipped fast! Will and already have purchased from them again!
4 January 2023
Reply from PRO Import Tuners.com
Mohammed,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We always review each order to ensure that what your order will work for you. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I made a mistake on my order and first…
I made a mistake on my order and first thing Monday they caught the mistake and corrected with me. Thanks again
15 April 2023
Reply from PRO Import Tuners.com
Aaron,
Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do what we can always provide the best possible customer service and not keep our customers waiting. We will make sure to keep it up for future as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
It was very easy to navigate the site…
It was very easy to navigate the site and i LOVE the product. THANKS
12 April 2023
Reply from PRO Import Tuners.com
Lee,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Good price fast shipping.
11 April 2023
Reply from PRO Import Tuners.com
Mark,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Poor customer service
13 August 2022
Reply from PRO Import Tuners.com
Ricky,
I am sorry to hear that you some issues. To note, this review is being made about a year after your initial contact with us. Reviewing the notes and emails, this was due to a possible warranty issue with the parts. Though we are a dealer for the parts, we are not set to service any parts. As such, warranties for most parts are filed directly with the manufacturer. This is requirement for most manufacturers as well. This both ensures that people very familiar with the parts are looking into the matter and proper troubleshooting procedures are done. When you emailed in, we did explain this and provided you with their contact info and the necessary proof of purchase as well. If there was an issue, the manufacturer will certainly help resolve the issue and contact us if they require any additional info from us. I hope that the manufacturer was able to help and the issue was resolved. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
It didnt let me use the $30 discount…
It didnt let me use the $30 discount and they told me i can not so cool
3 April 2023
Reply from PRO Import Tuners.com
Rafael,
Thank you for the great review, we greatly appreciate it! I'm sorry to hear that the discount did not work. Unfortunately, some items or brands might be excluded. However, we always recommend to email in to see if any other options are available to you. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Reply from PRO Import Tuners.com
Michael,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you had a great overall experience. We do our best to provide the best possible location to shop for your upgrades. We'll make sure to keep it up for any future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
It was a breeze
Quick and easy to order from the site. Ordered the controller shipped out the same day and got to me the next.
31 March 2023
Reply from PRO Import Tuners.com
Luis,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that we were able to still help with your build. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
Excellent service and fast shipping.
31 March 2023
Reply from PRO Import Tuners.com
Kevin,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Great customer service
4 April 2023
Unprompted review
Reply from PRO Import Tuners.com
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions.
Best Regards,
Customer Care
Reply from PRO Import Tuners.com
Ryan,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Great quality
I ordered a injen intake and it came quickly and right on time! The product was excellent quality and came with great instructions on the install process. The communication of the company was perfect and reassuring.
27 March 2023
Reply from PRO Import Tuners.com
Paige,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
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