Pro Impressions™ Reviews 

135
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service always nothing is ever too much trouble for the team.I have bought from company for many yrs now.Lovely gifts with every order,I highly recommend Pro Impressions 😉

Rated 5 out of 5 stars

Absolutely cannot say enough positive things about this company. Their customer service is outstanding, their products are amazing, the pigment in their gel polishes is insane! I have their e-file and... See more

Rated 5 out of 5 stars

Pro Impressions is amazing. I wouldn’t go anywhere else for tools or tips, not only is the quality amazing but the customer service and delivery is also the best. Anytime I order I’m guaranteed to rec... See more

Company replied

Rated 5 out of 5 stars

I was looking for some 'Revel Nail Dip Powder' - didn't want to order from the US so googled them. Pro Impressions came up, placed my first order and it arrived today (Saturday), I only ordered the... See more

Company replied

Company details

  1. Beauty product supplier

Information provided by various external sources

Pro Impressions is one of the leading suppliers of Professional Hair, Nail & Beauty products. We supply to wholesalers, schools, colleges and salons nationally and internationally. We take pride in our excellent customer service and salon quality products, guaranteeing that shopping with Pro Impressions will give you the satisfaction and value for money you are looking for. Customer Satisfaction is our aim!


Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(135)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great company!

Absolutely cannot say enough positive things about this company. Their customer service is outstanding, their products are amazing, the pigment in their gel polishes is insane! I have their e-file and I love it! It is fabulous, very quiet, lightweight and the charge lasts forever. honestly, it is as good as the KB one but half the price! I recommend it to any nail techs looking for a good quality reliable e-file. You won't be disappointed! Pro Impressions are a small business with a lot to offer. They have my recommendation and I will continue to purchase products from them in the future. Excellent company!!!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm a returning customer

I'm a returning customer, i recently bought the glow in the dark gel polish, the colours are beautiful as is in the day but really do glow beautifully at night. I had amazing customer service as always.

1 January 2026
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review!

Rated 5 out of 5 stars

Could not fault this company at all

Could not fault this company at all. Daughter lost her charger for her
e file machine and they were amazing at helping. They gave amazing price to send her a new charger out and was with us within 2 days, they also sent complimentary item. Thanks again for one of the best and easiest customer service ive received

15 December 2025
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review!

Rated 5 out of 5 stars

I'm a returning customer

I'm a returning customer . Products, prices and customer service are amazing . Delivery is fast, it normally arrives the next day and is always well packaged.

18 November 2025
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review!

Rated 5 out of 5 stars

Very good

Very good. I have a problem for my parcel. And they sort it out.
Thank you 😊

29 October 2025
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review!

Rated 5 out of 5 stars

Pro Impressions have fantastic…

Pro Impressions have fantastic products, an easy to use website and posting is fast. I love their nail glue and advanced nail tips. I also purchased some tools this time. They arrived in the same week I ordered them ( around 3 days) and are really good quality.

19 September 2025
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review!

Rated 1 out of 5 stars

Awful service and mishandle data

Awful experience with this company, very poor customer service following a data breach. Have tried to raise internally with them but no luck after several emails and phone calls, all I have been told is that a manager has tried to call me but they wouldn't tell me who, for such a serious matter i'm appalled with how its been handled. Will be reporting to the ICO.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

I got some nail tips from here as many…

I got some nail tips from here as many nail techs recommend them on nail forums. They seem very sturdy and are in nice packaging.
The dispatch and shipping was super fast (only a few days) and inside my parcel there was some lovely freebies! A lovely gesture. Thank you - will buy again!!

4 October 2023
Unprompted review
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Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, please use code - RIMK15 at the checkout. (This is a one time code for you only)

Rated 5 out of 5 stars

Excellent Quality Nail Files

This is the only place to purchase design nail files - top quality and perfect for both home and salon use. Excellent customer service and next day delivery if purchased before 2pm. Highly recommended, thank you.

19 October 2022
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review.

Rated 5 out of 5 stars

I have been using Pro Impressions for…

I have been using Pro Impressions for years. Excellent products & outstanding customer service! 5*

1 November 2022
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, please use code - DAWC15 at the checkout. (This is a one time code for you only)

Rated 5 out of 5 stars

Honestly one of the best brands I have…

Honestly one of the best brands I have worked with and my online account wouldn’t work I contacted them through Instagram and they sorted it all out the communication with this company is so professional brilliant Brand brilliant customer service 10/10

8 December 2021
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Hello Cliodhna,
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - CLIO15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

Rated 5 out of 5 stars

Amazing products would definitely…

Amazing products would definitely recommend.

15 June 2021
Pro Impressions™ logo

Reply from Pro Impressions™

Hello Cristell
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - WICK15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

Rated 5 out of 5 stars

Great company

Been using Pro impressions for quite a while and can highly recommend them, good quality products at very competitive prices and great customer service.

3 June 2021
Unprompted review
Pro Impressions™ logo

Reply from Pro Impressions™

Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - Please reply with your email address so we can apply this to your account

Rated 5 out of 5 stars
Pro Impressions™ logo

Reply from Pro Impressions™

Hello Louise
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - LOU15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

Rated 5 out of 5 stars

Highly recommended

Highly recommended, ordering from Republic of Ireland and I’ve had no issues in fact order has arrived within days. I love the products, I’ve ordered nail tips, waxing items and cuticle oils. Well worth the money and I can not fault any product, it all came in perfect condition.
Definitely staying with this company for future orders.
I was also sent a free gift 😊
Thank you from
MissGlamIAm

2 June 2021
Pro Impressions™ logo

Reply from Pro Impressions™

Hello Naomi
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - GLAM15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

Rated 2 out of 5 stars

Quick delivery unfortunately a bottle…

Quick delivery unfortunately a bottle of sanitiser leaked in the package which meant I'd lost quite a lot of the liquid. I contacted them over email about this over a week ago but so far no reply which I don't think is good enough really.

10 May 2021
Pro Impressions™ logo

Reply from Pro Impressions™

Hello Lyndsay,
Thank you for your feedback and review. We have tried calling you to resolve this for you. Please contact us so we can do our best to address this issue for you, in the mean time for your inconvenience please use code LYN15 to receive 15% off your next order

Rated 5 out of 5 stars

Good products adore the tips

Good products adore the tips, fast delivery
Would recommend to all my clients and staff

A good little find and would encourage you ladies to purchase

4 May 2021
Pro Impressions™ logo

Reply from Pro Impressions™

Hi Leigh
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - LEIGH15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

Rated 5 out of 5 stars

Always deliver promptly and good…

Always deliver promptly and good quality.

4 May 2021
Pro Impressions™ logo

Reply from Pro Impressions™

Hi Sharon
Thank you for your 5* review and for your time taken to give a nice review, your next order now qualifies for a discount of 15%, off your next entire order - hence please use code - SHAN15 at the checkout. (This is a one time code for you only) Please use within 2 months of todays date
Thank you

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