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Rated 1 out of 5 stars

Extremely poor customer service. I would not spend thousands of dollars getting an business accounts or forget enterprise. When I asked for a demo, could not even get a proper human on a call, there i... See more

Rated 5 out of 5 stars

projectmanager.com has been one of my staple site for PM related topics. It most certainly complements many PM resources on the internet. It stands out in its content without undue influence for comme... See more

Rated 1 out of 5 stars

Their whole business model must rely on getting you to use a credit card for the free trial since they do not allow refunds or prorated refunds when their automatic enroll starts at the end of the tri... See more

Rated 1 out of 5 stars

Good program.... but will bite you with how they deceitfully pull you into a payment plan with small print... when you think your paying for single user subscriptions it's actually 15 users, which for... See more

Company details

  1. Web collaboration platform
  2. Business and IT Consulting agency
  3. Business-to-Business service
  4. Computer Accessories Shop
  5. Software company

Written by the company

ProjectManager is a project and portfolio management software that offers unparalleled control, in-depth project data and the most comprehensive planning features on the market. With advanced scheduling, automated cost and time tracking, risk analysis and resource management, our platform ensures flawless execution while providing unbeatable insights at every stage. Trusted by thousands worldwide for seamless collaboration, ProjectManager empowers teams to deliver with precision.


Contact info

2.1

Poor

TrustScore 2 out of 5

492 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

ProjectManager review

While ProjectManager is a good tool, I have reached out numerous times to client support for guidance. I find it extremely frustrating to actively pay for a tool but when needed, don't receive the necessary support, especially after numerous attempts at contacting them. And while the application has great features, if your specific questions don't get answered, it's hard to advocate continuing to use their products.

18 July 2022
Unprompted review
Rated 4 out of 5 stars

There are a few features I would like…

There are a few features I would like to see added that would make the list cleaner and easier to use. 1. having subtask under the master at all times, maybe even adding a expand and close option on the subtasks. Be able to reorganize subtasks in a click and drag manner and have the option to set the master task with a yes or no if the subtasks depend on each other (one has to be done before two etc. . . ) as this feature is not easy to use on the chart side. 2. Do not calculate my workload times based on boards I can see ONLY the tasks I am assigned. Just because I can see the project does not mean I have action items within the project. 3. If I share outside of the organization please hide the "Team" tab from the guest. This has emails and personal phone numbers for all members of our company and is not for the eyes of an org member or guest viewer.

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent platform.

Excellent platform.
Im still a bit green with it all but have managed to make it do what i need it to do for now, until i learn more of its capability.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Worse customer service ever

Worse customer service ever. I was a student trying out the product, but didn't realized that I would be charged $375 after my trial. Yes, it was my mistake that I didn't realized that I had to call them to cancel the trial. This company does not allow you to cancel via link or email. I had to call them during the week days because they do not work on the weekend. I tried contacting them to get a refund onto my credit card, but they wouldn't refund it. I would never ever recommend this product.

22 November 2021
Unprompted review
Rated 2 out of 5 stars

I find the tool limiting

The gantt chart keeps links in place when rearranging activities, meaning that the overall schedule of the project is extended leading to a large amount of editing to bring it back to the correct overall time period of the project.
The dashboards are limited and I am not able to select my own parameters to see graphically.
The colour scheme of the dashboards are not ideal for corporate presentations - it would be good to have full colour editing available.
The folder structure is good to have, but there is not online platform for minutes, risks, project planning notes etc.

29 October 2021
Unprompted review
Rated 1 out of 5 stars

Un-authorized charges

Hello, I have not used this software even once, and I have been getting charge $350 per month. Please cancel or I will report to BBB, and will report you for fraud.
Marjan Manavi

20 September 2021
Unprompted review

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