Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that). One of my pieces arrived defect... See more
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After 10 Months the product was getting worse. First Contact with AI Customer Support was ok. My case was Handed over to the warranty Team 4 weeks ago. No response .. no nothing
Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic. Great customer service.
The most important thing is that every once in a while, an awesome product might have a random defect. As soon as I let them know, the Proleep team jumped at the chance to help me out and sent out a n... See more
Company details
Written by the company
Proleep is a European brand that creates thoughtfully designed accessories that seamlessly fit into the Tesla experience. Our products are made to be simple to install, practical in use, and aligned with Tesla’s minimalist aesthetic.
Contact info
Rua da Bela Vista 110 3A, 2825-007, Caparica, Portugal
- support@proleep.com
- proleep.com
3.7
Average
128 reviews
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Very easy to install
Very easy to install, was as easy as the video made it. Looks great and excited I bought his.
28 May 2022
I had a warranty replacement and this…
I had a warranty replacement and this fixed the problem. Very happy with this company.
27 May 2022
Nelson is the best!
I worked with Nelson and he absolutely gave me the best customer service humanly possible. He approached the situation with care, empathy, and positivity. Fantastic customer service!!
12 May 2022
The customer service was impeccable
The customer service was impeccable! My concern was addressed immediately and professionally.
11 May 2022
Unprompted review
The console covers that I purchased…
The console covers that I purchased look great on my 1st gen model 3. They fit perfectly and were very easy to install.
6 May 2022
Great products will recommend
10 April 2022
Reply from Proleep
Hi Ian,
We’re sorry you had a bad experience shopping with us.
Inconsistent panel sizing is something that Tesla is, unfortunately, well known for and it impacts our product development in a major way. What perfectly fits one car might be milimeters short in another. We put all our efforts to develop solutions to tackle this issue within our reach.
Please reach out to us at support@proleep.com, and provide pictures so we can take a closer look at your situation and come up with the best solution possible.
Once again, we’re sorry to hear our product did not met your expectations.
Best regards,
David
Proleep Community Manager
Exactly what I was hoping for
Exactly what I was hoping for! Perfect fit! Best of all, there's no longer a HUGE fingerprint magnet in my car!!! 😍
29 March 2022
Looks better than the original!
No more fingerprints and doesn't collect dust like the original panel. It even gives the interior a much better look.
26 March 2022
Product looks great and easy install
Product looks great and easy install. The measurements could be more exact to match the console though.
24 March 2022
Reply from Proleep
Hi JC,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Inconsistent panel sizing is something that Tesla is, unfortunately, well known for and it impacts our product development in a major way. What perfectly fits one car might be milimeters short in another. We put all our efforts to resolve it promptly and accurately.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Best regards,
David
Proleep Community Manager
T shirt quality is not good
7 December 2021
Reply from Proleep
Hi Joseph,
Sorry for the late reply.
Thanks for sharing your feedback. We apologize that our product did not satisfy your expectations. We are currently working on developing better Merchandise with finer materials that match the our brand's quality standards.
We will use the feedback to make us better and to ensure this doesn’t happen again.
Best regards,
David
Proleep Community Manager
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