I have done 4 rounds of 5-day fasting and can’t be more happy with results in terms of weight loss and health. Prolon obviously knows what they’re doing, fast is balanced, food is good (I really liked... See more
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Great experience & well planned with tasty products . Recommending spreading meals across the day which will make it easier for body & mind. Definitely worth doing for all health benefits that will co... See more
Company replied
Have been using prolon for years but unfortunately have to stop now. I found hair in one of the soups and I ordered 2 packs of chocololate chip fasting bars and the bars had 1-3 chips, basically the s... See more
Company replied
I ordered Prolon reset product and adjusted my meal following the guidelines from prof Valter Longo "Fasting Cancer" book for people on chemotherapy. I liked the taste of the nuts bar, the kale and al... See more
Company replied
Company details
Written by the company
ProLon is a 5-Day Fasting Diet Program that activates the body's dormant ability to protect, repair and rejuvenate itself.
Contact info
19 Leyden Street, E1 7LE, London, United Kingdom
- info@prolon.co.uk
- prolon.co.uk
4.1
Great
113 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
Health reset!
If you're looking to reset your health and eating habits then the Fasting Mimicking Diet may be for you - easy to follow plan but if you have not fasted before and/or have health problems, then seek medical advice beforehand.
21 May 2024
Reply from ProLon UK
Dear customer, thanks for your valuable feedback! For any doubt or concern on our products, our Team is always available to support you before, during and after their use.
Customer Care Team
Well organised
Well organised, easy to prepare / use.
Was given some conflicting information about preparation of the FMD drink.
19 September 2024
Reply from ProLon UK
Dear Anna, thanks for your valuable feedback. We are happy to hear that you are satisfied with our products, based on the Fasting Mimicking Technology! In future, for any doubts, we suggest you contact our Customer Care Team directly, at info@prolon.co.uk, so as to receive up-to-date information regarding preparation and use of each ProLon component.
Customer Care Team
great way to kick start a healthy diet
12 September 2024
Reply from ProLon UK
Dear Lavinia, thanks for your valuable feedback. We are happy to hear that you are satisfied with our products, based on the Fasting Mimicking Technology!
Customer Care Team
Fast4Life
Great experience & well planned with tasty products . Recommending spreading meals across the day which will make it easier for body & mind. Definitely worth doing for all health benefits that will come with completing 5 days plan.
9 September 2024
Reply from ProLon UK
Dear Katarzyna, thanks for your sharing your experience with us! A valuable feedback for those people who want to start a journey with the ProLon 5-Day Program.
Customer Care Team
Reply from ProLon UK
Dear James, thanks for your valuable feedback. We are happy to hear that you are satisfied with our products!
Customer Care Team
great 5 days program
great 5 days program - I felt energised and lighter + super helpful customer service. Absolutely recommend
2 September 2024
Reply from ProLon UK
Dear client, thanks for sharing your experience with us. Your satisfaction is our main priority!
Customer Care Team
This was a positive experience for me.
This was a positive experience for me.
I have been trying to lose some weight and get into a healthier lifestyle this has helped me do that
I lost 6lbs on the Prolon foods.
I have lost a further 3lbs due to rethinking my eating habits.
2 September 2024
Reply from ProLon UK
Dear Pauline, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
Good product. Haphazard company.
Although I do believe the product to be very good the organisation of the company is a little haphazard. Boxes arrived that I didn’t order and the news letter keeps offering discounts which are not applicable when I go to order. Would probably put me off ordering again.
12 August 2024
Reply from ProLon UK
Dear Jet, thanks for your feedback! On our part, we are committed to offering you a high quality Customer Service, as your satisfaction is our main goal. Unfortunately, as information systems are used to manage orders, errors may occur. Anyway, we work to quickly resolve any problems you may encounter. Regarding discount codes, we suggest you contact us at info@prolon.co.uk, so as to investigate why you cannot apply them.
Customer Care Team
Reply from ProLon UK
Dear Malath, thanks for your feedback! On our part, we are committed to offering you a high quality customer service, by replying and managing your requests as soon as possible. We apologize for this inconvenience, probably due to an error of our system, and we would like to thank you as every feedback we receive is important to help us improving the service we offer. We are verifying so as to sort the problem out. In future, for any request you may have, we suggest you refer directly to our email address info@prolon.co.uk.
Customer Care Team
Excellent product and easy to follow…
Excellent product and easy to follow for 5 days recommended
3 August 2024
Reply from ProLon UK
Dear Richard, thanks for your valuable feedback. Your satisfaction is our main priority!
Customer Care Team
Reply from ProLon UK
Dear customer, thanks for your valuable feedback. We are glad to hear that you are satisfied with our products, based on the Fasting Mimicking Technology!
Customer Care Team
All was so tasty and helped finally to…
All was so tasty and helped finally to set me on the path of healthy eating habits.
24 July 2024
Reply from ProLon UK
Dear Jo, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
Hospitalised with gallbladder issues!
Well I ended up in hospital in a huge amount of pain with a gallstone / gallbladder issues the day after the end of my 5 day fast (the first time I've ever experienced anything like this). The doctors I spoke to warned that this can be a negative result of fasting and fasting like diets, as a result of rapid weight loss and the "shock" your body experiences with a sudden change in diet. This is especially true if you are only slightly overweight and a known risk factor with obesity. I think it's only fair to warn others what can happen - Google it! I was shocked. Needless to say this will be the last time I use this product!
2 August 2024
Unprompted review
Reply from ProLon UK
Dear Kim, thanks for your feedback. We are really sorry for the discomforts you experienced after the ProLon 5-Day Program. You should consider that this is not a typical side effect related to the protocol in question. So, if you desire, we invite you to send us your contact details privately, so that we can provide you with support with our Medical Team.
Customer Care Team
Fantastic
Fantastic, science backed, easy to use, takes the headache out of cooking! I don’t feel hungry and it’s day 4. New flavours really good. Look forward to the honey/nut bar and love that this is almost all whole food i.e. not ultra-processed soups and shakes. Have done prolon 4 times now and feeling better each time - does wonders for mood, energy level and long-covid.
24 July 2024
Reply from ProLon UK
Dear Dan, thanks for sharing your experience with us! A valuable feedback for those people who want to start a journey with ProLon.
Customer Care Team
Great way to 'fast'
Great way to 'fast'. The new soup flavours are great (much improved). I really like opening the box for each day, as it's all made so easy to do. Feels like a treat. I do it for the health benefits, rather than weight loss. I didn't weight myself before and after, but I feel leaner afterwards. I recommend this to anyone suitable who wants to improve their health. I respect the science behind the product and value Valter Longo's research.
18 July 2024
Reply from ProLon UK
Dear Rose, thanks for your valuable feedback. We are really happy to hear that your are satisfied with your ProLon journey!
Customer Care Team
I'm currently on day 3 of the 5 day…
I'm currently on day 3 of the 5 day fast. Finding it so much easier than last time but I have to say the new formula for the soup is not good. I went with the original package as I really enjoyed the soup from it the first time around and now I have to say I am not looking forward to lunch or dinner really. I can't really put my finger on what it is. The best one is the tomato by a long shot. I do appreciate the new recyclable packaging. Was a bit disappointed that I didn't get a pro lon bottle this time as mine got taken from a tour bus. So I don't really have anything to consistently measure how much water I am drinking every day. (obviously I am using a jug but I can't take that outside with me). Anyway that is just a small gripe. I took the other star off because I ordered the breakfast bars pack as well and it took over a month to get delivered but I think that was down to EVRI and not ProLon. Still was frustrating though.
- Response to Pro Lon -
That’s great I must have missed that on ordering - will get it for next time. Yes I emailed info and heard nothing back. Then the box miraculously appeared on my door step two days later with no email of delivery from Evri. V strange.
9 July 2024
Reply from ProLon UK
Dear Jen, thanks for sharing your experience with us! We are sorry that you do not appreciate the new soups. We are committed to constantly improving our products, also thanks to your contribution, as our aim is to make them even closer to your tastes. Regarding the ProLon bottle, it is no longer included in the 5-Day kit, as the last year we launched the new 100% sustainable box, with the possibility of adding it to the order for those who have never used the Program or who wish to receive a new one. Our goal is to limit plastic consumption and help reduce the environmental impact of all our products! Finally, we are also committed to offering you a high quality shipping service, and we apologize for the delay, even if it did not depend on us. In future, do not hesitate to contact us at info@prolon.co.uk, for any need you may have.
Customer Care Team
Great Product!
Great Product! Delicious bars with healthy ingredients. Perfect for a snack or light meal alternative. Thank you.
16 July 2024
Reply from ProLon UK
Dear Shirley, thanks for your valuable feedback. We are glad to hear that you are satisfied with our products! We would like to underline that our Nutrition Bars are based on the Fasting Mimicking Technology, so they can be taken after 12 hours of fasting, in order to properly nourish the body without kicking it out of a fasting state until the next meal. Otherwise, it could be evaluated as a healthy snack to be included into a personalized nutritional plan, based on the subject's needs.
Customer Care Team
I really didn’t feel a difference after…
I really didn’t feel a difference after the 5 days. Truly once it was over I felt the exact same. Helps with relationship with food but I felt so sick and bad at work on so little calories and was constantly starving. For the cost, and eating so little and the food so nutritionally deficient I didn’t see the point. Won’t be doing this again.
9 July 2024
Reply from ProLon UK
Dear Jaclyn, thanks for sharing your experience with us! You should consider that body's response is really individual and can be influenced by several factors, such as health and nutritional status, food preparation before the beginning, hydration and activities carried out during the diet period. Do not hesitate to contact us, if you want to discuss about the experience you had.
Customer Care Team
Excellent customer service
Excellent customer service. Refunded items that didn’t arrive immediately. Sorted mix up. Great product.
16 July 2024
Reply from ProLon UK
Dear LC, thanks for your valuable feedback. We are happy to hear that you are satisfied with our products and the service we offer!
Customer Care Team
This was my second time using the…
This was my second time using the Prolon 5 day FMD. The first time I did all five days. This time I only made it to day four. I felt terrible on day four. Couldn’t stomach anymore packet soups.
11 July 2024
Reply from ProLon UK
Dear Aly, thanks for sharing your experience with us! Do not hesitate to contact us at info@prolon.co.uk, if you want to discuss about the discomforts you experienced during your second ProLon round. You should consider that soon we will launch new soups with a fresher formulation, that are different from the dehydrated ones you can currently find in the 5-Day kit. Our aim is to make our products even closer to your tastes!
Customer Care Team
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