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I bought a powerbank promate titan 160 at Muscat airport dutyfree on June 2025
The unit is stuck in input mode and will not switch to output.
USB C and USB A ports do not charge any device, and the TFT screen never shows output mode (only Input mode).
I have tested multiple cables, devices, and ports.
Tried to contact the customer service, multiple times, no reply.
i think they are scammers.
I bought a powerbank promate titan 160 at Muscat airport dutyfree 4 days ago.
I just unwrapped the battery and left without testing it on the spot. later on, I tried to use it and it does not show any sign of life. Does not charge itself, does not charge other devices.
Tried to contact the customer service, multiple times, no reply. Of course I cannot easily travel back to the duty free shop just to return the power bank.
Disappointing purchase of ApexHub-MST Device. Advertised MacOS Extended mode support for multiple displays, but doesn't work. Contacted support, no response for 2 weeks
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