I honestly can’t thank ProMed enough for all their help, especially Alisha. Setting up a new GP practice comes with a million questions and challenges, and Alisha has been there every step of th... See more
Company replied
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See what reviewers are saying
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pres... See more
Company replied
Absolutely top class company. Medical item required urgently. Delivered the next day, Alisha was super helpful on the phone. Highly recommend this company. Can't fault them. 100% seamless.
Company replied
Company details
- Medical Equipment Supplier
- Hospital equipment and supplies store
- Medical Equipment Manufacturer
- Medical supply store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.8
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent Service
I find Promed very responsive to my needs.
It is easy to communicate with real people, and the best solution to my equipment problems has always been found.
20 February 2023
Great customer service
Great customer service, Avril expedited my delivery as I needed to have unit before travel. Excellent
20 February 2023
Kardia device purchase
I got great help and advice from Cathy and bernie on 2 different days. Everything about the kardia device was explained to me. They were excellent to me.
Two brilliant ladies
16 February 2023
I liked that I didn't have to wait days…
I liked that I didn't have to wait days to receive the item I ordered. I was amazed at how swiftly it arrived. Great experience.
10 February 2023
Customer service were so nice and…
Customer service were so nice and helpful when I phoned. The item I ordered does exactly what it said on the website.
10 February 2023
Usual friendliness and efficiency
I experienced the usual friendliness and total efficiency when placing my order. Thank you
9 February 2023
Very impressed - fast delivery & helpful staff
Spoke to a kind and helpful lady on the phone about my purchase first. It was delivered 36 hrs after I bought it which made a big difference as it was necessary for health monitoring. Overall I'm very impressed with the company.
2 February 2023
Kardia Mobile 6l & Promed
I needed a home-use, hand-held ECG device as the ECG in my GP's never seems to catch my Irregular heartbeats. I wanted to buy from a trustworthy Irish medical supplies company, as when dealing with the heart, I wanted to be sure I was purchasing a reliable device. I found Promed on my first online search and looked no further.
I ordered the Kardia Mobile 6L without any issues, and it arrived two days later. I had the device set up within minutes and recorded my first ECG. The device is extremely easy to use. Based on the device's capacity to digitally share individual ECGs, and reports, my GP can now see these rogue heartbeats and has referred me to cardiology for further investigation.
I signed up to Promed's monthly plan which allows all the above and various other services. Kardia Mobile 6l keeps a record of all my ECGs. It also has a guest option, so it can used for other family members too.
I am very happy with the Kardiamobile 6l and the professionalism of Promed.
9 February 2023
Great service.
Products are described well and easy to find. Web ordering is a simple process. Staff friendly and helpfull.
30 January 2023
Great service
Great service, website easy to navigate. Very quick delivery. Would highly recommend.
1 February 2023
always very happy with the service…
always very happy with the service anytime we call.
12 January 2023
The helpfulness of the person taking…
The helpfulness of the person taking the order & the efficiency of the delivery
20 December 2022
Reply from Promed
Thank you most sincerely for your valuable feedback
It is a great customer services
It is a great customer services, they are happy to help you and with a quick and efficient response. Highly recommended.
2 December 2022
Reply from Promed
Thank you so much for your valuable feedback
requestd couch rolls on Wednesday evening and delivered on Thursday morning
very quick delivery of order excellent
24 November 2022
Reply from Promed
Thank you so much for your positive review
Always helpful and pleasant and very…
Always helpful and pleasant and very quick delivery service .
24 November 2022
Reply from Promed
Thanks Dr Besri for your positive review
Reply from Promed
Thank you for your prompt review
Clear catalogue and pricing.
Clear catalogue and pricing.
Fast delivery.
Products as described.
4 October 2022
Reply from Promed
Thank you for your positive review
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