what bothers me is the sequencing rather than the checks. every operator asks for documents and that is fine. this one asks at the exact moment your money is waiting, which makes the wait for a docume... See more
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I’ve seen some lag and once the site was in maintenance when I wanted to play, which annoyed me a bit. But overall, the experience is decent. Games usually run fine, deposits are instant, and withdraw... See more
Nothing about this casino screams amazing, but also nothing screams scam. It’s just…fine. Deposits show up, games work, withdrawals arrive. Honestly that level of boring reliability is exactly what I... See more
photographed the licence on the worktop, rejected for glare. moved to the window, rejected again. scanned it at work, rejected for being a scan. four attempts for one KYC document and the cashout froz... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- promo-sky-now.click
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a straight comparison
a straight comparison, because i keep a note of these things.
january, 1,140 games in the filter. april, 1,050. july, 902. i checked each time in the same way, filter set to all, count from the last page number. that is a fifth of the catalogue gone in six months with not one announcement about any of it. the header on the homepage still says over 1,200.
the game round history is the one thing…
the game round history is the one thing here that is properly built, with every spin and stake and result in one place. what it cannot do is show anything OLDER than thirty days, which is exactly when you need it.
bonus wagering doesnt count live tables.
case 40182 is the one that still…
case 40182 is the one that still bothers me. the account went from verified to pending overnight with no message at all. i noticed because the cashout button had gone. raised it on the 3rd. the first reply called it a periodic review. asked where periodic reviews are described. nothing. asked how long one takes. nothing. asked whether the cashout stays frozen throughout, and that got a yes. thirteen days later it flipped back to verified, again with no message, and the money moved two days after that.
the game round id isnt shown anywhere
the game round id isnt shown anywhere, so you cant quote it to support.
Megan said the payments team would ring…
Megan said the payments team would ring about the cashout. they did not.
if the bonus is voided
if the bonus is voided, why does the balance still show it as available?
the spins were fine..
the spins were fine... the £8 winnings cap was not mentioned anywhere obvious.
Adam told me the first payout always…
Adam told me the first payout always takes longer, nobody said that at signup!
opened a slot in a hospital waiting…
opened a slot in a hospital waiting room, which is not the fastest wifi in the world, and the game loaded fine
the cashier, on the same connection two minutes later, would not load at all. tried it four times before giving up
cashier interface is decent
cashier interface is decent, the payout speed sitting behind it is not
opened a slot at the school gates and…
opened a slot at the school gates and it crashed twice in ten minutes.
app didnt apply the promo code.
Support scripts ignore my cashout…
Support scripts ignore my cashout question
the payout queue seems to reset every…
the payout queue seems to reset every time i chase it... day eleven now.
Welcome offer not as advertised.
checked the deposit history over…
checked the deposit history over breakfast, it only goes back thirty days.
why does clearing the cache fix a slot…
why does clearing the cache fix a slot problem that shouldnt exist?
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