Elite Spin | £5000 + 500 FS Reviews 

I started with about $75 and kept my bets small, but the session ended much faster than expected. There were very few meaningful features. I expected a better experience.

one casino problem after another, still.

game providers listed on the about page... eighteen
providers with a game i can actually open... nine
that is not a small discrepancy and it has been that way since at least february

app is quick to open and slow to load an actual slot, every time

worth knowing that the payout clock here doesnt start when you press the button, it starts when a human looks at it, which in my case was three days later and nobody mentions that anywhere

the app crashed eleven times this month.
i have the dates becuase support asked for them the first time round. sent all eleven. the answer thanked me for the trouble and said the team was aware of an issue affecting some devices. asked which devices.
no answer. asked whether mine was one of them.
no answer. it crashed twice more while i was waiting for that reply.

ran the numbers on the loyalty scheme...
1500 points for £5 of bonus credit, and points acrue at one per £10 staked. that is £15000 of stakes for a fiver, which nobody puts on the front page for obvious resons.

The desktop site is solid, i will say that much, months without a problem. the app is a different piece of software entirely and it has thrown me out mid spin eleven times in three weeks, and it never says why

put in £20, got £20 bonus, then relised i couldnt touch either untill 35x

why does the bonus expire at 72 hours when the banner says a week?

the deposit history export covers the last thirty days and nothing older. everything before that is on screen but cannot be downloaded, so a full year for your own records means screenshotting page after page.

Tried to pull £60 out of my casino balance on the train... the app took the request, then threw me out. signed back in and the request had gone from the list, no trace.

Support has not solved my issue. ��

chat bot cant escalate a bonus query, human queue runs nine to five.

Josh quoted 72 hours. it has been 168. the cashout is still marked IN REVIEW and nobody has written to me since.

free spins vanished, no note

Tried to set a time out from a phone while stuck in a waiting room. no such option in the app. opened the browser, logged in again, found it four menus deep and set it there. the app then logged me straight back in.

why ask for a bank statement when the deposit came off a card?

KYC.

day eleven. nothing yet.