I recently used the services of Promosoundgroup, and I couldn’t be more satisfied. From start to finish, everything went smoothly, and the results were fantastic. I was impressed with how easy it wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the worst honestly first I don’t get it why they do not respond is that customer service professional? People are paying money to get a service the least Promosound can do is deliver the full... See more
Company replied
every order you make or made -> amazing results. Therefore for us our best provider for smm in the market, with high discounts if you are order and order again. never failed. great job.
Company replied
I'll be completely honest: I was very skeptical and nervous at first. I took a chance on a smaller Spotify package to test it out. After a couple of days, I saw my Spotify numbers sky rocket. It wasn... See more
Company replied
Company details
Written by the company
Discover the Power of Global Promotion with PromoSound! PromoSound is your go-to platform to elevate your brand, whether you’re a musician, food blogger, traveler, or athlete. Our global network offers powerful tools to boost your presence on major platforms like Spotify, SoundCloud, Instagram, TikTok, and more. Key PromoSound Services: Music Promotion: Grow your Spotify followers, secure plays, and reach top DJs, labels, and radio stations with proven strategies. Social Media Growth: Gain real followers, likes, and engagement on Instagram, TikTok, and other social platforms. Streaming and Playlist Boosts: Increase streams and followers on platforms like Spotify, SoundCloud, and Mixcloud. Industry Outreach: Get your music featured on radio stations, music blogs, and platforms like Resident Advisor. Our services are safe, effective, and 100% legal, providing guaranteed results without risking your online presence. Whether you’re looking to grow as a DJ, influencer, or creative professional, PromoSound has personalized solutions tailored to your needs. Stop searching for the right promotion partner—PromoSound is the global platform that ensures your success. Join us and start reaching new heights today!
Contact info
Kesklinna linnaosa, Narva mnt 5, 02000, Tallinn. , Estonia
- support@promosoundgroup.net
- promosoundgroup.net
4.3
Excellent
964 reviews
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
every order you make or made -> amazing…
every order you make or made -> amazing results. Therefore for us our best provider for smm in the market, with high discounts if you are order and order again. never failed. great job.
23 July 2025
Unprompted review
Reply from Promosoundgroup
We appreciate your continued trust and are glad to know our services consistently meet your expectations. We’ll keep working hard to deliver the best results and value for your orders every time.
Total scam
Total scam. I paid $10 for a TikTok package that was supposed to be delivered within 24–48 hours. It’s already been 24 hours and absolutely nothing has arrived. No updates, no communication—just silence. This service is clearly a ripoff. Don’t waste your money here
25 July 2025
Unprompted review
Reply from Promosoundgroup
We take your statement seriously and want to clarify that our packages are delivered within the stated timeframe which can be up to 5 days. Also delivery can depend on factors outside our control, such as platform activity or account settings.
If you still have any issues with your order, please contact us here infopromosound@gmail.com
Scam
I paid to them for youtube followers and not even after 12 hours I don received any mail with payment confirmation for my order. THEY STOLE MONEY
24 July 2025
Unprompted review
Reply from Promosoundgroup
We take such statements very seriously. Our records show that all confirmed payments generate an automatic order confirmation email. If you haven’t received one, it may indicate an issue with the payment processing or the email address provided.
Please contact our support team with your payment reference so we can verify the transaction and, if confirmed, ensure your order is delivered. We do not and will not withhold payments without providing the purchased service.
I ordered and I didn't receive anything
24 July 2025
Unprompted review
Reply from Promosoundgroup
We’re sorry to hear this and take such claims seriously. Our team will review your order details to confirm what happened and ensure you receive what you paid for. Please reach out to our support with your order number so we can resolve this promptly.
after a week and a half of waiting they…
after a week and a half of waiting they gave me half of what I paid for everytime I went to support number didn't work no response from email and the chatting bot would always say no one is available.SCAM!
11 July 2025
Unprompted review
Reply from Promosoundgroup
We value your feedback and want to be clear that we are committed to delivering exactly what our customers pay for. Delays or incomplete deliveries are not our standard, and we understand the frustration when expectations are not met.
In reviewing your case, we found that your page was deleted during the promotion, which caused the order to be only partially fulfilled. For promotions to work, the page must remain accessible throughout the campaign. Our email records also show that we offered you a partial refund, but did not receive a response.
This Web Sites is a Big Scam
This web Sites is a Big Scam.Recently i was placed order for TikTok boost…Unfortunately I selected big order after 3rd day they start sending me some followers including video views and likes..Now I received all order but i got notification from TikTok for inauthentic views TikTok deleted all my videos views there Followers, Views and likes all is bot fake..please request don’t Trust and waist money this website..i did request for refund my order.but they are not answering my emails poor customer service..,My order #80793 was placed on July 5 , 2025.
5 July 2025
Unprompted review
Reply from Promosoundgroup
Hi,
Thank you for sharing your experience, and we’re genuinely sorry to hear about the issue. We never intend to mislead our customers, and we’re currently reviewing order #80793 to better understand what happened.
While we aim to deliver high-quality and compliant services, platform policies (like TikTok’s) can sometimes result in unexpected actions. That said, we take your concerns seriously and are happy to re-evaluate your order or offer a solution.
Please check your inbox again or reach out via our contact form — we’re committed to resolving this properly.
Used their service and it was marked as…
Used their service and it was marked as complete but nothing happened. Contacted their support. No answer
So stay away. Highly unprofessional
9 June 2025
Unprompted review
Reply from Promosoundgroup
Hi,
The average delivery time is around 5 days, but it ultimately depends on the specific package you selected.
Please note that the current status doesn't mean your order has been delivered — it simply indicates that your request has been forwarded to our PR team. The expected delivery timeframe is outlined in the package description.
FAKE PLAYS/STREAMS!
Spotify will remove your songs/eps/albums if you purchase from this site. They are a bunch of scamming crooks. Do not give them your money.
EDIT 30/07/2025
Lying about the "emails not being sent" and seeing "no sign of music being removed" are exactly that. LIES! If you were to check your inboxes, you'll see that I've sent you 3 emails on the matter accompanied by screenshots of proof that my music got removed.
23 April 2025
Unprompted review
Reply from Promosoundgroup
Hi! Your order has been successfully delivered. We’ve reviewed your Spotify page and found no issues with the delivery or any indication of removal. Additionally, we haven’t received any emails regarding a problem.
If the issue has been resolved, we’d appreciate it if you could update your review. Thank you!
HORRIBLE I Ordered
HORRIBLE I Ordered
1000 Subscribers
Never got this a scam on trust pilot it said they had one negative review but no had multiple scamm
26 June 2025
Unprompted review
Reply from Promosoundgroup
Hi,
We’re sorry to hear about your experience. We’ve checked your order and it shows as fully delivered. If something is missing or didn’t go as expected, please reach out to us directly — we’re happy to investigate and make it right. We take all feedback seriously and strive to provide transparent service.
Looking forward to resolving this with you.
Experience was not that ok with them
i have ordered some thing but they less than what i asked , when i argued they claim i have to pay more.
There ads speak about some prodcuts with description of various items to be delivered , they only delever half of the offer not full
20 June 2025
Unprompted review
Reply from Promosoundgroup
Hi,
Thank you for your feedback. We’re sorry to hear that the delivery did not match your expectations. Our offers are meant to reflect exactly what is advertised. If there was any confusion or items missing, we’re happy to look into it and clarify.
Please contact us directly with your order number so we can review the details and resolve this properly. We value transparency and want to make sure every customer receives what they paid for.
Scammm l paid for a service never got…
Scammm l paid for a service never got it, they never reply to emails scam scam scam don’t purchase anything from them
16 June 2025
Unprompted review
Reply from Promosoundgroup
Hi,
We’re sorry to hear about your experience. We take all orders seriously and strive to respond to every customer inquiry. If you haven’t received your service, please contact us again with your order number so we can investigate and resolve the issue as quickly as possible.
We’re here to help and would like the chance to make things right.
I have bought 9$ service for my youtube…
I have bought 9$ service for my youtube channel 1k subs but when I go to my orders they show no recent order but when I contacted the support they replied me in 2 hours and they told me the case and next day I saw subscribers boom on my channel Its lovely site I will love to use it again highly recommended fast completion
18 June 2025
Unprompted review
Will keep your money
I paid for a service on June 5th, 2025. The initial payment failed, and I received an email with alternative payment options. I chose PayPal and sent a screenshot of the completed payment to their support team. I never received a response.
On June 6th, I followed up with additional screenshots from both my bank and PayPal showing the payment went through. I was told they hadn’t received the payment and that I would be placed "on hold." That’s completely unacceptable you were paid for a service. If $40 is that serious to you, keep it. I’ve lost more in Las Vegas, NV.
Edit: After contacting PayPal directly, they confirmed the payment had indeed been received. I sent that confirmation to the company, and suddenly they acknowledged the transaction. They then asked if I wanted to proceed or request a refund. I chose the refund due to their unprofessionalism. Afterward, they told me they would only issue the refund if I removed my review. That’s not how business works completely shady and unethical.
2nd edit: refund received and my review will remain
3 June 2025
Unprompted review
Perfect 👌
I recently bought 1000 subscribers for $9.00 / $10.80 with tax. I got everything! It was perfect 10/10, no bots, no nothing. Just pure greatness.
Would highly recommend!
2 June 2025
Unprompted review
amazingggg
this was so good it helped me start up my artists career highly reccomended make sure to use promosound!!!
19 May 2025
Unprompted review
My name is Makhosi from South Africa…
My name is Makhosi from South Africa trading as 1000Kings, I recently started using Promosound’s music promotion services for my tracks on SoundCloud and YouTube.
I’m thrilled with the results.
Their targeted promotion delivered real, organic growth—my plays, likes, and followers spiked noticeably within days.
I even started getting messages from new fans on SoundCloud praising my work, which was a huge boost. The service feels tailored, and the engagement is genuine, not bot-driven.
I’m excited to use Promosound again for my upcoming projects to keep growing my fanbase. Highly recommend for artists looking to stand out
3 May 2025
Unprompted review
DO NOT PURCHASE FROM HERE
Ordered the spotify followers and order said complete yet I didn't receive anything? Customer service is slow and doesn't check their emails. Order 73889 if they bother to even check these reviews
6 May 2025
Unprompted review
Reply from Promosoundgroup
Dear Terry,
You have purchased one day ago. Please note that it's important to check the delivery time for each package before placing an order, as we are not an instant service. According to our records, your order has now been completed.
Additionally, we have not received any emails from you regarding this matter.
AVOID
This is is how Promosound operate.....I bought 100 YouTube Likes costing a small amount and that went OK...this 'reeled' me in and gave me confidence to place another order which involved much more money for YouTube views and nothing happened. I emailed them but got no reply. I've noticed they usually respond to negative reviews by saying they can't find an Order or Email address and that sort of thing and want you to get involved in lengthy communications. In my email to them I've offered to delete this review if they complete the Order but so far nothing. AVOID THIS OUTFIT
1 May 2025
Unprompted review
Reply from Promosoundgroup
Hi Ian,
We’ve attempted to locate your account in our database using the information available, but we were unable to identify you. Additionally, you did not provide an order ID or the email address associated with your purchase.
Please note that all our orders are delivered within the specified delivery timeframe—not instantly.
If you're certain your order hasn't been delivered and you purchased through our website, kindly reach out to us again at infopromosound@gmail.com with your order details so we can assist you further.
Before submitting your review, you had the option to provide your order ID, as this feature has been available for many months now. However, we did not receive it from you. You can still share your order ID by including it in your review, replying to our “request for further information” on Trustpilot, or by contacting us via email. Unfortunately, we are unable to identify your order based solely on the content of your review.
This is such an amazing website I’ll…
This is such an amazing website I’ll totally recommend it to all my friends !!
1 May 2025
Unprompted review
Reply from Promosoundgroup
Thank you so much for your support! We're thrilled to hear you’re enjoying the site and truly appreciate you spreading the word. We’re here whenever you need us! Here is a promo code for your next purchase: 10%Trustpilot
So helpful
So helpful! I recomond it to anybody trying to get noticed in the music and social world.
10 April 2025
Unprompted review
Reply from Promosoundgroup
Thank you for the great feedback! We're so glad to hear you found our service helpful. Your recommendation means a lot to us, and we’re excited to keep supporting your journey in the music and social world! Here is a promo code for your next purchase: 10%Trustpilot , which is valid for all users, regardless of whether your account is new or existing. Enjoy your discount! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.