Prop Theconcepttrader Reviews 

471
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the transparent rules, rapid payouts, and the highly helpful support team that always makes daily trading smooth. People truly appreciate the clear programs and efficient platform that allow them to execute their strategies without unnecessary stress. Traders highlight the reliable execution and straightforward approach that help them focus entirely on their professional performance. However, some people mentioned that the technical setup is not always user-friendly, while trading programs can look a bit confusing at first, and the risk of losing accounts introduces unexpected psychological stress for beginners.

What people talk about most

Service

Clients share strong appreciation for the service, highlighting fast and efficient support along with a... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy setup process and a... See more

Product

Customers consistently note positive experiences with product, highlighting it as a fantastic system for real... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting timely and ultra-fast transactions.... See more

Customer service

Consumers find customer service to be positive and consistently responsive. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m serious when I say The Concept Trading is seriously THE BEST prop firm in the business. Not only did I receive my first ever payout from them, but you can release ANY style, just don’t hit max dra... See more

Company replied

Rated 5 out of 5 stars

I honestly don’t understand why ‘The Concept Trading’ isn’t recognized as the world's best prop firm. Other firms catch you off guard by using cheap prices as bait. Once you purchase their challenge o... See more

Company replied

Rated 5 out of 5 stars

TCT has been a great experience for me. Their programs are practical, easy to follow, and designed for real trading. What I really appreciate is that TCT genuinely wants traders to win. Unlike many ot... See more

Company replied

Rated 5 out of 5 stars

TCT is the one prop firm that you should be using where it actually makes more sense to use them than putting your own money in your own personal trading account. Buy a challenge with the same amount... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

471 reviews

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4.7

All reviews

(471)

101 reviews in the last 12 months

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Rated 4 out of 5 stars

I can confidently vouch for their…

I can confidently vouch for their legitimacy as I haven't experienced any payout denials. I consistently use Smart Funded HFT through MQL5 for challenge accounts, and it has reliably led to successful outcomes each time.

19 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hi Vullnet, not sure if this is legitimate review sorry. Thanks for the 4 stars though.
Regards
TCT

After requesting information from this poster and not getting anything back we believe this to be a false review.
TCT

Rated 5 out of 5 stars

Prop firm done right

Prop firm done right, period.

31 July 2024
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Reply from Prop Theconcepttrader

100% Richard! Thank you for the 5 stars and simple but effective review.
We wish you all the best with your trading success.
Regards
TCT

Rated 4 out of 5 stars

The customer support at The Concept…

The customer support at The Concept Trading is outstanding. The team is knowledgeable, friendly, and always goes the extra mile. Their commitment to their traders' success is clear. I successfully passed my challenge using Smart Funded HFT on MLQ5. Hats off the team!

23 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thanks for the great review Johnny. Would love to know what we need to improve on to get 5 stars. If you could assist us with this feedback with an email to admin that would be awesome.
All the best with your trading success.
Regards
TCT

Rated 5 out of 5 stars

The customer support at The Concept…

The customer support at The Concept Trading is exceptional. They are well-informed, approachable, and consistently go above beyond. Their dedication to their traders' success is evident. I successfully completed my challenge using Smart Funded hft on MLQ5. Kudos to the team.

14 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thank you for the 5 stars Focid! We do pride ourselves on having a strong customer support team.
All the best with your trading success.
Regards
TCT

Rated 4 out of 5 stars

Payout in 48 hours.😊 It increases ones…

Payout in 48 hours.😊 It increases ones energy when you get paid for your effort, that's why I like the concepttrading. They payout what you have made without any decline. And also I passed the challenge account using easy funded mt5 through mlq5. It was great😊

23 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thanks Jules. We usually do so in 24hrs but weekends can be slower. Appreciate your review and all the best with your trading success.
Regards
TCT

Rated 5 out of 5 stars

I love trading with this prop firm.

I love trading with this prop firm.
It's so well and reliable, once you pass your challenge account. Payout is sure💸😊.
Cus I have gotten my first payout after passing the challenge last week with smart funded hft I rented through mlq5.

4 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thank you for the awesome review Haulyarn! Much appreciated. All the best with your trading success.
Regards
TCT

Rated 3 out of 5 stars

Great trading conditions, however…

I recently bought a challenge on this Prop firm, I think the liquitity provider is great, the execution timing is on point, however, as a swing trader myself, I think they should improve on the lot sizing, specially when working with smaller lot sizes for a better stop loss and risk management. I think the lot size should not be limited to only 0.10, rather it should be able to be reduced, if need be, for a better stop loss marging and risk management.

25 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hi Junior, thank you for your review. We will escalate this issue to the broker to see if they and their liquidity provider will be able to adjust the trade size accordingly.
Regards
TCT

Rated 1 out of 5 stars

Very bad now.

They were really good but now they have changed brokers they’re terrible. Just a rip off like others now. Beware.

24 July 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hi Steven,
Thank you for your review. How are we a rip off exactly? The change of broker was forced onto us as previous broker was shut down by Metaquotes. New broker is more stable and regulated, this then comes at higher cost, so spreads are from new broker are slightly wider to accommodate the higher operational costs. That said, we are constantly pushing for better spreads from them. Other than this, we have not changed how we operate. Would appreciate if you could take the time to email the team what exactly is a rip off and why people should beware of us, so we can improve our services.
Regards
TCT

Rated 4 out of 5 stars

The Concept Trading is my next choice…

The Concept Trading is my next choice after reading good reviews. I hope they are all real. Having my super bot easy funded mt5 which I bought from mql5 marketplace I am trying to get funded as much as possible. This will be my 3. funded account and will not be the last since I can pass as many as I want myself✌️.

16 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hi Kenneth
Thank you for your review. We will work hard to get that extra star from you though. Can you share with admin where we went wrong to not get 5 stars?
Thank you and wishing you all success with your trading at The Concept Trading.
Regards
TCT

Rated 5 out of 5 stars

The concept trading is my number one…

The concept trading is my number one choice among all hft propfirms but I like mt5 more and was not able to pass it myself. Happy that I saw new bot published on mql5 Easy Funded mt5❤️.I rented it right away and passed my challenge myself. So so happy to have a 100k TCT mt5 funded account with %15 discount perfect😁.

13 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hello Vincent
Thank you for this wonderful review and 5 stars.
Wishing you all the best with your trading success.
Regards
TCT

Rated 5 out of 5 stars

I love how they paid by crypto cus…

I love how they paid by crypto cus other methods I see is what I do not have, my first payout was fast and the second. I was checking through their page one certain day and I found someone talking about a bot called Easy funded mt5 on mql5. Everything works perfectly💸!

12 May 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hello Emen, thank you for this excellent review. Wishing you all the best with your trading success.
Regards
TCT

Rated 5 out of 5 stars

This prop firm is super amazing

This prop firm is super amazing, i passed my account on Monday using smart funded hft I rented on mlq5. I submitted my ID and my credentials has been deliver. This means no issues, no IP issues, i followed all rules and all is great. Hoping to get my payout very soon.

8 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Hello Ethan, thank you for this wonderful review. Wishing you all the best with your trading success.
Regards
TCT

Rated 5 out of 5 stars

I can't speak highly enough about…

I can't speak highly enough about Concept Trading's customer support-it's truly exceptional. The team is incredibly knowledgeable, approachable, and consistently goes above and beyond to help. Their dedications to traders' success is evident in every interaction. I'm pleased to share that I successfully passed my challenge using the easy Funded MT5 on MQL5. This achievement wouldn't have been possible without the fantastic support from the Concept Trading team.

13 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thanks Louis, an amazing review. Really appreciate that and the acknowledgement of our support staff. All the best with your trading success, we look forward to a long and fruitful relationship together.
Regards
TCT

Rated 4 out of 5 stars

I thought I would ID issue because…

I thought I would ID issue because during the process of registering the account, I moved to another country and thought my Id won't be accepted, spoke with the support and told me no worries. Since HFT is allowed, I had to go rent Smart funded hft on mql5 and i smashed the challenge account withing few hours 🤗!

14 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thanks for the great review James. All the best with your trading!
Regards
TCT

Rated 5 out of 5 stars

This propfirm is amazing!

This propfirm is amazing! I passed my first funded level on Friday, had to upload id and proof of address, and sign a contract. Sent my invoice an hour ago, and already received my payout (it's Saturday night here, and Sunday morning down under).

29 June 2024
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Reply from Prop Theconcepttrader

Thank you for the amazing review Gunther. We pride ourselves on customer service. All the best with your trading.
Regards
TCT

Rated 4 out of 5 stars

Payment Assurance

This is a very good prop firm. If you follow all the rules, they will pay you. The Easy Funded MT5, available on MQL5, helped me quickly pass the firm's challenge.

6 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thank you Edwardes for your review, we appreciate all reviews and will work hard to get that final star from you.
All the best with your trading.
Regards
TCT

Rated 5 out of 5 stars

The Concept Trading's customer support…

The Concept Trading's customer support is, without a doubt, the best I've even experienced. They're knowledgeable, friendly, and always willing to go the extra mile. It's clear they genuinely care about their traders' success. I also passed my challenge using easy Funded mt5 on MLQ5. Big ups to the team 🤗!

10 June 2024
Unprompted review
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Reply from Prop Theconcepttrader

Thank you Archie! Really appreciate the glowing report of our team. Customer support is something we take pride in. Thank you for the 5 stars and wish you all success with your trading.

Rated 1 out of 5 stars

I have not been able to trade lately…

I have not been able to trade lately because you have changed your broker. And the new broker is not even on MT5 or MT4 that gives me trust issues.

27 May 2024
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Reply from Prop Theconcepttrader

Hi Jack, we are sorry you are sensitively triggered by such issues. Please note, that the new broker is on MT4 and MT5 desktop terminals, as we explained fully in our correspondence to traders such as yourself. The broker has it's own mobile app, it does not use the Apple or Google app of Metaquotes for a reason. Access to the mobile app has been delayed whilst access to the app is being upgraded for TCT traders. Throughout this process you have had the ability to trade. It is an unfortunate situation forced upon us with our previous broker being shut down. We appreciate your patience as we navigate from that to the new broker. A shame for the one star review, purely based on mobile access triggering trust. The new broker is ASIC regulated, as are we, so that should provide enormous comfort with the knowledge that you are protected by Australian law and both the broker and The Concept are required to act with clients best interests at all times.
We look to continue to improve our services and tools for traders and wish you all success in trading with us over a long and fruitful relationship.
Regards
TCT

Rated 3 out of 5 stars

Great, but the customer service is so-so

I loved the concept of climbing the ranks to manage a capital of several million. That's why I took on a $77 challenge (the former rate). However, my experience deteriorated when, in the middle of the challenge, the Prop Firm decided to change brokers and reorganize everything. I missed many opportunities, and I found the response time to inform clients by email was quite long. It's a shame that no goodwill gesture was made.

30 May 2024
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Reply from Prop Theconcepttrader

Hi William.
We did not decide to change brokers, we were forced to as previous broker got shut down. We informed all clients of this within 24hrs of us finding out. We also managed to secure a new broker within 48 hours and began the monumental task of migrating clients across. We had a week to do this. A week that you could manage open positions until we had you across to new broker. The program you purchased did and has not changed for you. Only new purchases have changed. Our response time to client emails has always been within 24 hours, so we are a little confused as to why you say it took too long.
The situation was not of our doing but we believe we handled it with integrity and quickly, far quicker than expected. It was a shame for it to happen, but as said, was a surprise to us and out of our control.
We welcome your skills to trading our capital and wish you all the best with your trading career and success with it. We look forward to a long and fruitful relationship with you.
Regards
TCT

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