My journey with propel capital begins, they have good rules and good customer service especially on discord. They’re good so far will drop another review when I get funded or probably a payout
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See what reviewers are saying
The support team is quick to reply, quite an open and transparent prop firm and also promising to become one of the biggest prop firms........seems like they have their customers experience at heart
Company replied
I’ve had the best experience with Propel. I started my first funded challenge with Propel after 3 years of learning to trade. Passed my challenge within 7 weeks and was given my contract + accou... See more
Company replied
So far, so good. Sensible rules that don’t drag out the process of getting funded, great support, communication and an active community. UK based and great prices for challenges. They may be new, but... See more
Company replied
Company details
Written by the company
Propel Capital Group is a proprietary trading company, that provides traders with an innovative platform to demonstrate their trading ability. We are looking for the next generation of traders who can demonstrate risk mitigation and achieve profitability.
Contact info
Minster Court , EC3R 7PP, London, United Kingdom
- support@propelcapitalgroup.co.uk
- propelcapitalgroup.co.uk
3.8
Great
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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anyone who tries to buy an account
anyone who tries to buy an account, I suggested you not to do it, I went through the 2 stages, I requested a withdrawal after 9 days of waiting, they told me that I violated the page, I asked them to make the payment and take the account, and they accepted and still have problems with I sent the payment to the first card and there was a problem sending the 2nd card and they didn't even try and blocked my country of origin. in addition to the large spread that is very difficult to enter trading, they do not pay, so never buy from this propfirm
31 December 2024
Unprompted review
I like this prop firm
I like this firm .it's contacts and live chat is very fast on discord...it's good for traders and I hope this firm better in future for traders.
6 January 2025
Unprompted review
Reply from Propel Capital Group
Hi there,
Thank you for your 5 stars and the kind words. We really appreciate your review.
When birthing the firm, it was pivotal for us to ensure speed and efficiency in our responses. Your review reassures us that we are delivering on this front.
Best Regards,
Billy,
Propel Capital Group
Thank you again for your kind words. We wish you every success.
Please do no purchase they are thiefs…
Please do no purchase they are thiefs after completing my 2 phase they started bringing hidding rules
11 December 2024
Unprompted review
Reply from Propel Capital Group
Hi there,
Thank you for your feedback.
We understand and appreciate your frustrations. Prior to the purchasing of any accounts, especially before taking advantage of a particular promotion or discount, we recommend every user reads and understands the requirements and criteria imposed. Should you have reviewed our FAQ's prior to your purchase as recommended, you would have been familiar with the rules imposed on this promotion.
I am sorry to hear about your experience and frustrations, but our rules and criteria regarding promotions were evident, and have not changed. In addition we have since resolved your issue, and would appreciate a reconsideration of your review.
Should you want to discuss the matter further, please contact me at billy@propelcapitalgroup.co.uk.
Kind Regards,
Billy,
Propel Capital Group
The support team is quick to reply
The support team is quick to reply, quite an open and transparent prop firm and also promising to become one of the biggest prop firms........seems like they have their customers experience at heart
16 December 2024
Unprompted review
Reply from Propel Capital Group
Hi Innocent,
Thank you for your kind review and the 4 stars. We really appreciate your feedback.
We pride ourselves at Propel, on our insurance to deliver the best possible customer experience that we can offer. Your positive comments reassure us that so far, we are delivering on this standard. Thank you.
We wish you the best with your trading endeavours.
Thanks again,
Billy,
Propel Capital Group
Their instant support makes me…
Their instant support makes me appreciate the team especially Billy, infact they are all really good. Also their free competition account giveaways which is great for beginners or people that don't have to much funds to purchase an account and a great community to trade with
1 December 2024
Unprompted review
Reply from Propel Capital Group
Hi Stephen,
Thank you for your kind words and the review! Really appreciate the 5 stars!
I would personally like to thank you for your continued involvement in our community. It has been a pleasure to assist and communicate with you and I look forward to continuing this further.
Thank you for your acknowledgement regarding our competitions and giveaways. We wish to offer our services to a community of traders at all parts of their journey; beginner or experienced.
Thank you again mate, looking forward to monitoring your successes with Propel in the future.
Kind regards,
Billy,
Propel Capital Group
Thank you Propel Capital Group
Thank you Propel Capital Group, for the support to people who do not have the resources to access an account, that is to be appreciated. Thanks to all the team of moderators, administrators like Billy who is a genius. Thank you again.
13 November 2024
Unprompted review
Reply from Propel Capital Group
Hi Agustina,
Thank you for your review and the kind feedback.
It is great to hear that you appreciate the work of the support team. We have trying to build a team at Propel that is not just efficient but also friendly and approachable.
Thank you also for your kind words! I really appreciate your recognition, it does not go unnoticed!
Thanks again,
Billy,
Propel Capital Group
not a prop i will recommande i took…
not a prop i will recommande i took their challenge 10k cause they said u have free retry but imagine i passed phae 1 and i failed on phase 2
and guess what u can have 2nd chance if u fail only on phase 1 this a scam not a propfirm fundedelite for example give u 2 nd chance even u failed on your funded account
21 October 2024
Unprompted review
Reply from Propel Capital Group
Hi Driss,
Thank you for your feedback.
We understand and appreciate your frustrations. Prior to the purchasing of any accounts, especially before taking advantage of a particular promotion, we recommend every user reads and understands the requirements and criteria imposed. Should you have read to this prior to your purchase as recommended, you would have been familiar with the rules imposed on this promotion.
I am sorry to hear about your experience and frustrations, but our rules and criteria regarding promotions were evident, and have not changed.
Should you want to discuss the matter further, please contact me at billy@propelcapitalgroup.co.uk.
Kind Regards,
Billy,
Propel Capital Group
Affordable Firm Ever
I love how cheap and diverse the challenges are and it's literally for us small traders, Well-done Propel Capital Group, I wish nothing but growth for you guys cheers!!
1 October 2024
Unprompted review
Reply from Propel Capital Group
Hi Simamukele,
Thank you for your kind review.
We would also like to thank you for your wishes. We hope that you would join us as we embark on our growth into the industry.
Wishing you all the best!
Kind Regards,
Billy,
Propel Capital Group
Block my account and no response to me…
Block my account and no response to me on email. Not good service and no like this I nearly pass my account and they lock it and ban me from discord. I only ask support for help and they block me
29 September 2024
Unprompted review
Reply from Propel Capital Group
Hi there Abdul,
We cannot locate your account details from the name provided via your TrustPilot. I am awaiting your reply in response to my request for additional information via TrustPilot.
I can also confirm that we have had no support requests from the name you have provided on your TrustPilot.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
SCAM FIRM
SCAM FIRM. They no pay me my profit from my funded account when I request. How can a firm not pay customer when they pass challenge get payout and they don’t pay. Prop firm is what I need to live in my country and they decide they no pay me. This not good
26 September 2024
Unprompted review
Reply from Propel Capital Group
Hi there Hamza,
I cannot find your account details from the name provided via your TrustPilot. I am awaiting your reply in response to my request for additional information via TrustPilot.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
I check my email today and they ban me…
I check my email today and they ban me for group trading? What is group trading can someone explain? I trade only me no one else trade with me so I don’t understand what group trading mean here. Maybe I email back ask for proof but I get no reply. I don’t know what to do this was last money for me and they take it am I now banned I do not understand someone help NOW!!!! I hope this get fixed soon
28 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Bilal,
I cannot find your account details from the name provided via your TrustPilot. I am awaiting your reply in response to my request for additional information via TrustPilot.
In fact we have not accused anyone, nor banned anyone for group trading since our birthing, so it will be beneficial to discuss this matter further.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
SCAM SCAM SCAM PURCHASED A ACCOUNT AND…
SCAM SCAM SCAM PURCHASED A ACCOUNT AND NO LOGIN FOR 6 HOURS NOW THEY ARE SCAMMING ME
28 September 2024
Unprompted review
Reply from Propel Capital Group
Hi there Yusuf,
I cannot find your account details from the name provided via your TrustPilot nor can I identify any purchases using your name. I am awaiting your reply in response to my request for additional information via TrustPilot.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
I ask for refund and they do not give…
I ask for refund and they do not give me refund!!!! I do not want to trade with Them anymore and I just want my refund. Refund me my 10k account because you guys are bad spreads are not good how can I trade with these conditions
27 September 2024
Unprompted review
Reply from Propel Capital Group
Hi there Alina,
I cannot find your account details from the name provided via your TrustPilot. I am awaiting your reply in response to my request for additional information via TrustPilot.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
I pass my challenge they give me funded…
I pass my challenge they give me funded account I make payout I request 2000$ and then they ban me and tell me my country not allowed!!!!???? WHY DID THEY GIVE ME MY FUNDED ACCOUNT AFTER I PASS THEN? THIS MAKES NO SENSE if my country restricted then they should tell me at the start not when it’s time to pay me out and they don’t want to so they ban me
27 September 2024
Unprompted review
Reply from Propel Capital Group
Hi there Yan Chi,
I cannot find your account details from the name provided via your TrustPilot. I am awaiting your reply in response to my request for additional information via TrustPilot.
In addition, it is impossible for you to access a challenge from a restricted country, whether that be from a giveaway or a purchase, as the website and dashboard will not be accessible through your IP address.
Alternatively, please reach out to me at billy@propelcapitalgroup.co.uk so that we can discuss further and reach a resolution.
Kind regards,
Billy,
Propel Capital Group.
A fantastic UK prop firm
A fantastic, young prop firm company that goes above and beyond in customer service. You can reach out to them at anytime - like a personal PA. Spreads are decent and I've no problem with them
1 August 2024
Unprompted review
Reply from Propel Capital Group
Hi there,
Thank you for your 5 star review! We appreciate your kind words.
We thank you for your noting of our accessible customer support team. We understand as a new firm, the importance of delivering easily accessible and informative customer service. Your comments support us in the fact that so far, we are delivering on this front.
I personally would like to thank you for your engagement in our community. I recognise your username as not only an active member in our Discord, but as a demonstration of the type of community we want to build. For that I thank you again!
Kindest Regards,
Billy,
Propel Capital Group
Best funded
23 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Oxy Dox,
Thank you for your 5 star review, we really appreciate your gesture.
We thank you for the kind words and look forward to supporting you along your journey with Propel.
Kindest Regards,
Billy,
Propel Capital Group
So far, so good
So far, so good. Sensible rules that don’t drag out the process of getting funded, great support, communication and an active community. UK based and great prices for challenges. They may be new, but my experience so far has been much better than with some of the bigger prop firms
20 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Neil,
Thank you for your review and the 5 stars. Much appreciated!
When creating Propel, it was important for us to prioritise sustainability, whilst maintaining a fair trading environment. Therefore, it is great to hear to hear that you think our rules are sensible, when considering our aim.
We thank you for putting your trust in us a new firm. We understand that it will take time to build the trust needed to compete with the bigger firms, so we aren't trying to match them on price whilst we are in our infancy.
Thank you again Neil, we look forward to observing your funding journey and welcoming your payouts!
Kind Regards,
Billy,
Propel Capital Group
Great UK owned prop firm
I’ve had the best experience with Propel. I started my first funded challenge with Propel after 3 years of learning to trade. Passed my challenge within 7 weeks and was given my contract + account within 5 days.
I love propel and the community side of things and you can really tell it’s ran by genuine people who actually care about their traders.
I’m very excited to start my funded journey with propel and look forward to my first payout which I will update my review after receiving.
Thanks guys!
16 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Scarlett,
Thank you so much for your review. 5 stars!
Firstly, we appreciate the trust you have placed in us to undergo a challenge. As a new player to the industry, we understand that people will be dubious to go with a new firm, so we thank you for your faith in our services.
I would also like to congratulate you, not just on your successes with us, but with your journey in trading. It takes a lot of resilience and hard work to grow into the position that you are in, and for that we commend you. We would also like to thank you for your comments on our genuineness. In respect of the trust you place in us, it is only right that we care for our traders and support their journeys.
We thank you again, and look forward to welcoming your first payout with us! Good luck!
Best Regards,
Billy,
Propel Capital Group
I haven’t withdrawn or anything but…
I haven’t withdrawn or anything but when i had a problem , their customer service guy (billy) if im not mistaken was really kind and helpful keep up the good work
12 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Nelson,
Thank you for your 5 star review! We appreciate your kindness.
I would personally like to thank you for your directed comments. I wish to provide the most efficient service to the best of my abilities and in a friendly manner. Your comments recognise my efforts, and are convincing that I am performing at a high level. Again I thank you!
Kind regards,
Billy,
Propel Capital Group
For a up and coming prop firm
For a up and coming prop firm, propel are showing great signs of what they are all about. With easy access to the team with any queries you may have, to pay outs on time and with no dramas.
I can already see Propel being one of the best about in the future and would recommend them to anyone who is looking for a trusted prop firm to begin their funded career.
12 September 2024
Unprompted review
Reply from Propel Capital Group
Hi Jack,
Thank you for your review, we are so appreciative of your 5 stars!
We thank you for your recognition of our services. We are so appreciative of the trust you put in us, and so in return we see it fit to be transparent with our customers and provide a smooth and user friendly experience.
We would also like to thank you for your predictions regarding our future. We wish to be a long term player in the industry, and your comments reinforce our potential. Again we thank you for this.
Thank you again!
Kind Regards,
Billy,
Propel Capital Group
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