Propeller Travel Reviews 133

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The propeller team are masters of their craft. Deep technical and operational knowledge about handling and modifying complex itineraries across a number of extremely difficult constraints. The team... See more

Rated 5 out of 5 stars

I thought I knew a fair bit about booking complicated tickets but Propeller schooled me on what was possible! I ended up with a round the world ticket that delivered me what I needed. Or it would ha... See more

Rated 5 out of 5 stars

Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are lo... See more

Rated 2 out of 5 stars

Initial customer service was great when I was booking a complex, multi leg return set of flights. However, two of my flights were unilaterally cancelled. It was only by chance that I noticed this, Pro... See more

Company details

  1. Travel agent

Written by the company

Propeller Travel Management provides that personal touch to travel management.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt service

I couldn't be more satisfied with their service. From start to finish, they provided an exceptional service.

Another impressive aspect was their quick response time. No matter the time of day, they always replied promptly, providing clear and helpful information. I many times need last minute bookings and they get to them in time.

Daniel is always courteous and professional throughout.

I will definitely be using their services again in the future!

1 February 2025
Rated 5 out of 5 stars

Very efficient, thank U!

Extremely efficient (despite a lot of demand as many UK flights affected by weather). Re-arranged my full itinerary with no fuss. Thank you!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Complex Itinerary Seamlessly Booked

I provided an ITA Matrix itinerary which was relatively complex and I didn’t fancy trying to spend forever on the phone booking it. Propellor did all the leg work and managed to get the whole thing ticketed with minimal fuss. Will definitely use them again as it made life very easy indeed!

28 November 2024
Rated 5 out of 5 stars

James

James, the agent who assisted and advised me was superb. He listened to me, acknowledged my concerns and preferences. He strove to find me the best deal and succeeded. I wouldn’t hesitate to recommend Propellor Travel, and especially James.
Wonderful service, thank you guys.

4 October 2024
Rated 5 out of 5 stars

Best travel agency

Best travel agency, able to book almost any itinerary with them including ITA matrix or BA Golden Upgrade ones. Great communication, will use them definitelly again.

21 August 2024
Rated 5 out of 5 stars

Recommended

I've used Propellor a few times for more complex, multi-leg, multi-airline bookings and have found them to be excellent. Intimate understanding of how the industry works and very good at catering to my preferences. Recommended. Many thanks to Alp, Dave and the rest of the Propellor team.

29 July 2024
Rated 5 out of 5 stars

Propeller Travel Management exceeded…

Propeller Travel Management exceeded all my expectations. From booking flights to arranging accomodation the staff was attentive and helpful. I will definitely use their services again!

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Firstly the customer care from all the staff at Propeller is amazing, very knowledgeable and willingness to help in any situation. My wife and I done a multi flight trip from London, ending in LA. We had some issues with flight changes with some of the airlines. Gebie, Alp and the rest of the team at Propeller, was extremely helpful even with time differences. They stepped in and rectified the situation, resulting in a seamless flight experience for my wife and I. I’m extremely grateful for their help and I Propeller have gained a lifetime loyal customer. I would recommend them to everyone.

22 May 2024
Unprompted review

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