Proper API Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and expertise, highlighting their ability to explain complex topics clearly and provide honest advice. Many people appreciate the personalized approach and the feeling that their best interests are always a priority, making the overall service and customer interactions exceptional. However, some customers also noted that while the support was ultimately effective, certain processes required considerable back-and-forth communication. A few other people felt that there was room for improvement in setting accurate expectations upfront, particularly regarding post-notary phases and rental assessments, to ensure a smoother experience for first-time buyers.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, highlighting the helpfulness and friendliness of the team.... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

Clients share positive opinions on user experience. Many customers express satisfaction, highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel lucky that I saw an ad with proper api services. My husband and I did our full financial strategy with Dariusch and his team - from health insurance and pension to investments. After a year wor... See more

Rated 5 out of 5 stars

Proper API has been a real help in navigating the German system, something that can feel overwhelming as an expat. Their team clearly knows their stuff and we appreciated how approachable and supp... See more

Rated 5 out of 5 stars

They help with all kinds of questions, and I have found them to be trustworthy. I like how well any of my queries are answered and laid out in a comprehensive manner. I have received help for matter... See more

Company replied

Rated 5 out of 5 stars

I had my kick-off Meeting today with Denis Zelenkovskyi and it was the most honest session I have ever had with these kind of service-providers. he was completely transparent about how much does it ov... See more

Company replied


Company details

  1. Property Investment
  2. Investment service

Written by the company

As an expat navigating the complexities of the German system, you need strategies that go beyond the conventional. At Proper API, we empower you to maximise your financial potential by taking advantage of the available tax, real estate, and investment opportunities. We focus on intelligent financial structures that ensure both growth and security. With our guidance, you'll learn how to accelerate your income, make informed investment decisions and automate your wealth creation processes for long-term success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
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Rated 5 out of 5 stars

I wish I had met them sooner!

The work from the team is great, straight to the point and with a clear strategy. They are truly competent and have helped me simplify my experience of being a foreigner in Germany. I wish I had met them sooner! Not only would I blindly recommend them, I've done so already in multiple occasions and the feedback received has always been positive.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

I was lucky to be familiar with Porper API…

I was lucky to be familiar with this great company. They know their job and their service is invaluable. They make "buying property" or "choosing insurance" as easy as just making a contract with an Internet service provider. You don't need to be engaged in details. You just need to decide, the rest will be handled with Proper API.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great consultation with patience

I engaged in consultations with them across a variety of subjects, and I was consistently impressed by their patience and willingness to address all my inquiries. Initially, after several calls, I expected them to introduce charges, finding it hard to believe they were investing so much time with me without seeking compensation. Surprisingly, that wasn't the case at all! I incurred no charges despite more than 10 hours of consultation. While I understand they bill insurance companies, as an end user, I'm genuinely pleased with their commitment and support.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Great Experience

Very helpful, detailed and patient. I felt really comfortable speaking about my finances. The explanations were quite easy and translations were excellent. I recommend Proper API to anyone who wants to start taking their financial future seriously.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Highly recommended top class service

I am delighted to express my utmost satisfaction with the financial consultancy provided by André Guiet.
He brings a level of intellectual prowess that sets him apart in the field.
André demonstrated a profound understanding of intricate financial strategies, translating complex concepts into actionable plans.
From pension insurance, liability and household related to investment portfolio, it was very useful for an expat like me to be able to delve into various topics that was completely new to me.
The communication was clear and concise, reflecting his ability to distill sophisticated financial information into understandable terms.
I wholeheartedly recommend Proper API team to those seeking a financial expert with a unique blend of intelligence and practical application.
I am grateful for the positive impact he has had on my financial journey moving forward.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Dariusch was extremely clear

Dariusch was extremely clear, transparent, and friendly throughout the entire process. He was able to explain all insurances and their benefits, and quickly channel me to experts that I needed when it was outside of his immediate domain.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Best service

For expats looking to build up some wealth and buy properties in Germany are exactly at the right place with this service provider. The service of Proper API is one of a kind in my opinion. The kind of communication and transparency offered with them is second to none. You really feel at home with them. From the initial free meeting to all the way till you sign up for the service, you are treated with absolute respect and kindness. They really care about their clients and make a full effort to provide as much correct information as possible. They support you in literally all the topics you bring up.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

very pleasant experience

I had a very pleasant experience with my consultant André Gueit, from Proper Api. They helped me to re-access the insurances and financial plans I have hired in the past and to find a better option for my needs of the present.
We had a couple of consultations where everything was throughout explained, translated, and my consent and opinion were always asked, I felt the consultation meetings were always very transparent and clear.
Andre is a very kind person, with a nice and clear way of explaining the offers and the details of which plan.
I trust and recommend Proper API and specially my consultant who left me very pleased with the whole experience.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

They took great care in thoroughly…

They took great care in thoroughly explaining financial and investment concepts to me, including a deep dive into opportunities I could leverage as a professional in Germany. This tells me they care a lot about their clients and want the best for them, and it makes me feel that I’m in capable hands. I also appreciate the fact they are very accessible and promptly responsive to my questions or concerns. Keep up the great work folks!

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Competent, Professional and Understanding. Definitely Highly Recommended!

I wanted to build a strategy to be financially independent in the future and save taxes by investing smartly. I have to say, luckily I've found the 100% matching company to guide me in the form of Proper API. I had a wonderful experience with Christian (Klingsporn), who carefully designed me a customised plan according to my needs and guiding me through each step. He answered all my questions and was never pushy to sell their products, letting me decide what I need and what I don't need.

I had a concern on the committing timeline for the investments and insurances I chose because at the moment of discussion I had already planned financial commitment and I wanted to start things as late as possible. He accommodated that too suggesting me the best possible dates at the latest to start and taking care of all the things smoothly.

Add to that I needed to take a small loan to take care of an urgent thing and of course also to build up a positive credit score (SCHUFA) which is indeed useful in the future. But as I'm new in Germany it was hard to get the approval by myself due to limited history I have in Germany. But Christian helped me with that too by involving in the process of loan application.

So to sum things up, I 100% recommend Proper API and I'm completely satisfied by their competency and professionalism. Add to that it is very difficult to get good support in any field in English within Germany, which Proper API excels in every possible way.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

I have been associated with Proper API...

I have been associated with Proper API for a few months now and I am extremely satisfied. I had seen an Advertisement for Proper API and decided to look into it. Christian Klingsporn helped me with understanding various strategies in investing and also about all the required insurances and strategies to survive in Germany.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Consistent long term support

Extremely satisfied with the service. Always felt each advice given was based on objective evaluation of relevant factors. I even got a second opinion from elsewhere which only validated the solutions provided. In the service phase, I am able to reach the team within one working day, for any clarifications or support. In one instance, a claim for liability insurance was extremely professionally handled, despite the situation being unconventional. Looking forward to continued support!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

It has been my absolute pleasure…

It has been my absolute pleasure working with Proper API and André in particular. Proper API has the approach of putting their clients first, which is important for this brunch of business. André had a very thorough explanation of my options and was eager to answer all of my questions. It is clear that he is a talented professional helping his clients make the best decision possible. There is also an option of having WhatsApp support which comes in handy in particular cases. I am very satisfied with ProperAPI and André in particular when it comes to managing my personal finances and growing wealth.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Professional and objective service

I really liked the service I received from André, he was always professional and objective. I discussed several topics I had in mind (like real estate investment, stocks investments, taxes, insurances) He was honest with his advice about what is worth to do now and what is better to wait (I.E: As blue card, it's better for me to wait for the permanent residence for better real estate investment options)

I can really recommend their services.

3 August 2023
Unprompted review
Proper API logo

Reply from Proper API

Hello Luis,

Thank you very much for your evaluation and for taking the time to speak about your experience. We are happy that we could fulfill your expectations and that you are delighted with your tailored plan and our services. We always give honest advice and the best suggestions for you.

Kind Regards,

Team Customer Satisfaction | Proper API

Rated 5 out of 5 stars

Tailored for the expat issues

As an expat in Germany I needed some help figuring out the local taxes and how to better manage my activities abroad.
The team in proper API was helpful and Dariusch goes often above and beyond to help me.

They helped me save some money in the short term with a clear plan to increase the savings in the longer terms.

So far very happy with them!

3 September 2023
Unprompted review
Proper API logo

Reply from Proper API

Dear David,

I wanted to express my gratitude for taking the time to share your feedback with us. Knowing that we can meet your expectations and provide satisfactory services brings us great joy.

Kind regards,

Team Customer Satisfaction | Proper API

Rated 5 out of 5 stars

Outstanding Service from Lukas Klein and the Team

⭐️⭐️⭐️⭐️⭐️

As an expat in Germany, I've encountered my fair share of challenges when navigating the insurance and investing landscape. ProperAPI has been an absolute lifesaver for me. Their dedication to making things understandable and accessible for expats is unparalleled.

I specifically want to extend my gratitude toward Lukas Klein. Not only did he assist in setting up my insurance seamlessly, but he also expertly managed all my claims. Each interaction with Lukas was marked by his perpetual smile and his genuine willingness to help. He saved me countless hours that I would have otherwise spent trying to figure things out on my own.

On top of the top-notch service I received, their referral process is simple and efficient. After experiencing their exemplary service, I referred a friend and will continue to do so. I genuinely believe that a company of this caliber shouldn't have to spend on advertisements - their work speaks for itself and they deserve referrals time and time again.

If you're an expat struggling with insurance or investments in Germany, look no further than ProperAPI. The level of service and expertise they provide is simply amazing.

Highly recommend! 🌟🌟🌟🌟🌟

21 August 2023
Proper API logo

Reply from Proper API

Dear Alex,

I want to express my gratitude for sharing your feedback with us. Knowing that we could meet your expectations and provide satisfactory services brings us great joy.

Warm regards,
Pierre Ibanda
Customer Satisfaction | Proper API

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