No problems at all having uploaded office 2021. Had been paying Microsoft 365, £84 a year to use publisher & Excel online which supports my entire business, which is being scrapped in Oct26. Now I've... See more
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Review summary
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It was very easy to purchase and then "update" the product key thankfully! For some reason, windows update downloaded and installed Win 11 PRO when I only ever purchased a license for Windows 11 Home... See more
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I found what I wanted at an amazing price. I followed the instructions online and was able to install and have an activated version of Office . This was a great relief after the product I previously b... See more
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Simple process complicated by Microsoft’s inability to uninstall COMPLETELY a previous version of Office. Once I finally located the problem and effected a clean out of left over files … it was a p... See more
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Company details
Written by the company
ProperKeys.com is your trusted source for genuine software product keys. We make it easy to find reliable, affordable licenses without the risk, confusion, or delays found elsewhere. One platform, secure delivery, and complete peace of mind.
Contact info
United States
- contact@properkeys.com
- properkeys.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy Installation.
Buying software license was easy and so was installing the license key.
8 August 2026
Reply from ProperKeys.com
Hello!
We're delighted to learn that your experience with buying and installing a software license was smooth. It's always our goal to ensure a straightforward and hassle-free process for our customers, so your feedback is very encouraging. Thank you for taking the time to share your positive experience!
We're grateful you chose ProperKeys.com and look forward to helping you again in the future. Should you need any more assistance or have another requirement, don't hesitate to visit us again.
Best regards,
ProperKeys.com Team
Quick and easy download and installation
Quick and easy download. Simple installation instructions. Great price.
8 August 2026
Reply from ProperKeys.com
Thank you for your feedback! We are thrilled to hear that you found the download and installation process to be quick and easy, and that our pricing met your expectations. Your positive review means a lot to us and helps motivate our team to continue delivering excellent service.
We appreciate your choice to use ProperKeys.com and look forward to serving you again. Please don’t hesitate to visit us in the future for more great deals and easy solutions.
Best regards,
ProperKeys.com Team
Reply from ProperKeys.com
Hello!
It's great to hear that you found our pricing favorable and managed to sort everything out with the installation. Your persistence is truly commendable and we're glad that everything is now set up properly. Thank you for sharing your experience, as it really helps us understand where we can enhance our guidance to customers in the initial phases.
We look forward to seeing you again at ProperKeys.com and hope your next experience is even smoother. Thank you for choosing us for your needs!
Best regards, ProperKeys.com Team
Reply from ProperKeys.com
Greetings!
Thank you so much for your positive feedback on the speed and ease of our process. We strive to provide an experience that is as seamless as possible, and it's wonderful to know we've met your expectations. Your satisfaction is our top priority, and hearing that our efforts are appreciated truly means a lot to us.
We look forward to serving you again in the future! Visit us again soon for all your needs.
Best regards, ProperKeys.com Team
Reply from ProperKeys.com
Hello,
We are delighted to read your feedback describing our service as "quick and easy"! It is our goal to provide an uncomplicated and efficient experience, and we're glad to see it reflected in your experience. Thank you for sharing your thoughts, which surely helps us continue our dedication to excellent service.
We truly appreciate your choice to use ProperKeys.com and look forward to serving you again. Please don’t hesitate to visit us soon for any future needs.
Best regards, ProperKeys.com Team
Brilliant
Brilliant. Wasn't too sure but eventually managed to get it working. It's working a treat. Thanks
8 August 2026
Reply from ProperKeys.com
Hi there,
We're thrilled to hear that you had a positive experience with ProperKeys.com and appreciate your patience in getting everything working perfectly! It’s always great to hear that our customers are satisfied with their experiences and find our solutions effective.
Thank you for choosing us and for your kind words. We look forward to the opportunity to serve you again in the future.
Best regards,
ProperKeys.com Team
Reply from ProperKeys.com
Hello,
We are pleased to see that you found our platform easy to use! At ProperKeys.com, we continuously work to streamline our services to ensure a straightforward and efficient experience for all our users. Your feedback is invaluable as it helps us maintain and improve our standards.
It’s always a delight to hear from satisfied customers. Thank you for choosing ProperKeys.com, and we look forward to serving you again in the future!
Best regards,
ProperKeys.com Team
Warning – Refund and Payment Issues
⚠️ Warning – Refund and Payment Issues
I purchased Microsoft Office license keys from ProperKeys on 24 July 2026. Some orders were completed and provided activation keys, while several other orders were immediately placed on hold.
I contacted support and was advised that the affected orders would be refunded within 7–10 working days. Despite repeated follow-ups, I have not received the outstanding refunds or any proof that they were processed.
I was later told that the refund issue was apparently related to my card date or card version, even though my card is valid until 2031.
I also noticed that one of the completed transactions appeared to have been reversed without me requesting a reversal.
I have retained all order confirmations, payment records, emails, and correspondence and have submitted the matter for further investigation.
I recommend that potential customers exercise caution and thoroughly investigate the company and its refund/payment practices before making a purchase.
24 July 2026
Unprompted review
Reply from ProperKeys.com
Hello,
Discovering that some of your orders were placed on hold, then being given an explanation about your card's expiration date that doesn't add up given its 2031 validity, and finally noticing an unrequested reversal on a completed transaction paints a troubling picture of what should have been a straightforward purchase. We take these concerns seriously, especially the lack of proof or clear communication regarding your pending refunds after repeated follow-ups on your part.
Since you've kept thorough documentation of your orders, payments, and correspondence, we'd like to review everything on our end and get you a concrete resolution rather than more waiting. Please send your order numbers and supporting records to contact@properkeys.com so our team can trace exactly what happened with each transaction and ensure your outstanding refunds are properly processed.
Best regards,
ProperKeys.com Team
Legit Store
Bought 2 keys. Keys were legit and worked right away. Great experience for good price.
6 August 2026
Reply from ProperKeys.com
Thank you for taking the time to share your experience with ProperKeys.com! It’s wonderful to hear that your purchase of keys went smoothly and met your expectations. Reviews like yours are what keep us motivated to continue providing excellent service and value.
We're thrilled that you found our prices favorable and that the keys worked perfectly for you right off the bat. We look forward to serving you again in the future and hope that you will choose ProperKeys.com for all your key needs.
Best regards,
ProperKeys.com Team
I feel the installation instruction is…
I feel the installation instruction is missing one step. It should tell the user what needs to be done to download the manual when clicked on instead of just going back to the page.
7 August 2026
Reply from ProperKeys.com
We genuinely appreciate your feedback on the installation instructions, and thank you for bringing this oversight to our attention. We strive for clarity in all our guidance, and your input is crucial in helping us enhance our user experience. Rest assured, we will look into improving our documentation based on your suggestion.
Thank you again for choosing ProperKeys.com for your needs. We hope that aside from this hiccup, everything else met your expectations and that we’ll have the pleasure of serving you again in the future.
Best regards,
ProperKeys.com Team
Easy and affordable
Easy and affordable, all office app work without subscription. Only time will tell for how long, but as of right now fantastic.
7 August 2026
Reply from ProperKeys.com
Thank you so much for sharing your positive experience with ProperKeys.com! We’re glad to hear that you found our services not only easy but also affordable. It's always encouraging to know that our customers are satisfied with their purchases.
We truly appreciate your choice to use ProperKeys.com and hope to continue being your trusted provider. Should you need any more assistance or decide to expand your suite, we look forward to serving you again in the future.
Best regards, ProperKeys.com Team
Reply from ProperKeys.com
We're delighted to hear that your experience with us lived up to your expectations! Your positive feedback about the quick delivery and the accuracy of the product description is greatly appreciated. It's customers like you who make our job truly rewarding.
Please don't hesitate to visit us again at ProperKeys.com for any future needs. We’re always here to ensure that your experience is as efficient and satisfactory as this one!
Best regards,
ProperKeys.com Team
Great service
7 August 2026
Reply from ProperKeys.com
It's wonderful to hear that you were pleased with the service at ProperKeys.com! Your satisfaction is our top priority, and we are always delighted to hear when our efforts resonate so positively with our customers. Thank you for taking the time to acknowledge the hard work of our team.
We hope you choose ProperKeys.com for your future needs and look forward to serving you again. Your continued trust in us is greatly valued.
Best regards,
ProperKeys.com Team
Reply from ProperKeys.com
We're thrilled you found the process quick and straightforward at ProperKeys.com, and the inclusion of instructions was beneficial for you. Your positive feedback plays an essential role in helping us maintain and improve our services.
We look forward to welcoming you back to ProperKeys.com whenever you need our services again. Thank you for choosing us!
Best regards, ProperKeys.com Team
I had a very bad experience earlier in…
I had a very bad experience earlier in the year. When things go wrong they really go wrong. I decided to give you a second chance. Everything went perfectly well, this time!
7 August 2026
Reply from ProperKeys.com
Thank you for giving ProperKeys.com a second chance and sharing your positive experience with us this time around! It's heartening to know that we met your expectations on your return. We truly appreciate your willingness to revisit us and are thrilled that everything went smoothly.
We look forward to having you shop with us again. Your trust and satisfaction are what we strive to achieve every day. Thank you once more for your kind words and for choosing ProperKeys.com for your needs!
Best regards,
ProperKeys.com Team
Reply from ProperKeys.com
We're so glad to hear about your satisfaction with our swift service, and it's wonderful to know that everything worked perfectly for you. Your feedback is greatly appreciated as it motivates us to keep up the good work.
Thank you for planning to use our services again! We can't wait to assist you in the future and hope your next experience with us is just as positive.
Best regards,
ProperKeys.com Team
Great company
Great company, quick, easy and I had instant access. Price was unbeatable too
7 August 2026
Reply from ProperKeys.com
Thank you for your fantastic review! We're overjoyed to hear about your seamless and quick experience with ProperKeys.com, and that you found our prices unbeatable. Your satisfaction is incredibly important to us, and we're glad we could provide you with instant access.
It’s customers like you that make our work so fulfilling. We can't wait to welcome you back for your future needs. Thank you for choosing ProperKeys.com!
Best regards,
ProperKeys.com Team
Reply from ProperKeys.com
We appreciate your glowing review and are delighted to hear about your positive experience with our responsiveness at ProperKeys.com. Your satisfaction is our top priority, and it's fantastic to know we hit the mark for you!
We value your patronage and look forward to your next visit. Thank you for choosing us and for your commendable feedback.
Best regards,
ProperKeys.com Team
Smooth install
Everything was self-explanatory. Quick install. Hoping that the key will not stop working in a few months.
5 August 2026
Reply from ProperKeys.com
We're thrilled to hear that your installation process was crystal clear and swift! At ProperKeys.com, it's our priority to make everything as straightforward as possible for our valued customers like you. Your hope for the key’s lasting functionality resonates with our commitment to quality.
Please feel free to revisit us anytime you need. We look forward to welcoming you back and aim to continue providing great service that meets your expectations.
Best regards,
ProperKeys.com Team
The installation was easy with no bugs
6 August 2026
Reply from ProperKeys.com
Thank you for sharing your experience regarding the hassle-free installation process with ProperKeys.com. We couldn't be happier to know that everything went smoothly and met your expectations. It's customers like you who make our job truly rewarding!
We're looking forward to serving you again. Thank you for trusting us with your needs, and we hope you'll visit ProperKeys.com whenever you require more of our services.
Best regards,
ProperKeys.com Team
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