Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... See more
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Company details
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100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Promptness of resolving the issue
It was easy to specify the search
It was easy to specify the search I wanted and I received the data promptly.
Scott did a polite and good job of…
Scott did a polite and good job of cancelling my subscription that I was tricked into. But PropertyRecs.com needs to be put on the SCAM list
My experience with property recs.com…
My experience with property recs.com was phenomenal. I got just what I needed when I needed it , without the hassle of waiting for it in the mail. The whole process was very easy and I definitely would recommend them if you ever need a property record for a home. Thanks property recs.com you’re outstanding!!!
Customer was wrong but Property Recs was kind
I misunderstood the payment process as a one time payment for a 15 day period and had an account open for almost a year. Explained that I had only used the service one time since opening but had been charged monthly. They were kind and refunded me the total amount of the charges(after the first and only month of use) and closed my account to avoid any further charges. It was a quick a easy process and if needed in the future I will most definitely be using PropertyRecs again. Don't be like me and be aware its a monthly service charge
The agent answer my question quickly…
The agent answer my question quickly and took care of everything I needed in less than 5 minutes.
Peter made everything easy and took my…
Peter made everything easy and took my concerns seriously.
Fast response and Stephen handled my request quickly.
Fast response and Stephen handled my request quickly
Straight forward and simple
Straight forward and simple. Able to get the help I needed.
Very responsive and helpful
Got the information I needed but the…
Got the information I needed but the subscription plan was very vague and hidden. Please make the subscription plan more transparent during the time of purchase

Reply from PropertyRecs.com
I was able to easily access my file…
I was able to easily access my file with the property tied to my name. Ronald, in customer support chat, was able to quickly assist me in my account management.
This is the hallmark of good customer service
Never had an easier customer experience with cancellation or a refund.
Customer Service
Carol from Customer Service helped me close an account! She did an excellent job!
I had no idea I subscribed to this and…
I had no idea I subscribed to this and I was helped by Timothyhe did a great job and got it cancelled for me
The agent Ashley
The agent Ashley, was concise and prompt resulting in a refund!
This website secretly subscribed me to $20 monthly payments.
This website secretly subscribed me to a $20 / month subscription against my will and I didn't notice until 11 months later when I had to ask for a $220 refund. They initiated a refund promptly without questions. Still waiting 5-7 days to see if the money actually shows up ...

Reply from PropertyRecs.com
Samantha helped us out! she was patient, quick and forthright.
Samantha helped us out. The site response was fast All went well Except, (not in Samantha's control) she could only get us back $20.00 When, without my knowledge, I was somehow signed up for a monthly plan I paid in $120.00 ($20.00/month for 6 months) and got nothing In fact, Samantha's research indicated I was looking into Donna Harland who is sitting next to me as I type... Although, we appreciate the $20.00 refund, the remaining $100.00 refund would be the right action to take.
Fast service
Fast service. When my need for the service was over they cancelled my account, imediatly.
It was very easy to cancel.
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