Propex Heating and Leisure Ltd Reviews 167

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

What a great company to deal with. Had a problem with my Whale Boiler with a suspected faulty non return valve. Rang them up and they fitted it next day. Also explained while i was there why the toile... See more

Rated 5 out of 5 stars

Everything arrived on time and we'll packed. Water system all up and running again. Only slight complaint which is not propex leisures fault but parcel force didn't ring our doorbell or talk to a nei... See more

Rated 5 out of 5 stars

The advice given by Kim when I called was clear and concise. I followed her exact method to solve my issue and it worked first time.......after I replaced the intake hose as advised. I couldn't be... See more

Rated 5 out of 5 stars

Very quick and efficient service from Propex. My trusty Hs2000 gas heater finally gave up after many years of reliable service, only because of water contamination on the pcb. Very pleased to find a... See more

Company details

  1. Heating equipment supplier
  2. Hot water system supplier
  3. Caravan Repair Shop
  4. Caravan Supply Shop

Written by the company

For over 35 years we have manufactured and sold LPG-powered air and water heaters for recreational vehicles and marine applications. After 35 years, Propex is proud to maintain the products are still designed and manufactured in the UK. Ensuring all UK and EU safety standards are fully maintained. Technical support is readily available and includes excellent after-sales support by employees who know the products. We sell a wide array of caravan and motorhome accessories online and instore. As well as, a fully equipped workshop with two vehicle lifts to carry out heater and tank installations. Plus, Motorhome and Caravan habitation services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I've grown to really trust Propex since…

I've grown to really trust Propex since we had a complex issue with a frost-damaged boiler housing in our caravan a couple of years ago. The girls on the phone were so knowledgeable and helpful and were able to advise a great solution for me.
Now I've recently bought another component from them and the service was excellent again. Website easy to navigate and postage was swift. Thank goodness for Propex or I'd be in a pickle!

7 June 2024

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