I requested a payout on April 14 and, as of today, it is still pending with no approval. Support initially replied asking me to “wait” due to internal checks and liquidity provider verification, b... See more
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See what reviewers are saying
This prop firm is new but I liked the transparency of its rules. I had bad experiences with other props, but in this case I've been regularly paid and very fast. I didn't try the customer service,... See more
Company replied
UN TOTALE SPRECO DI SOLDI, TEMPO ED ENERGIE. NON PAGANO. Aspetto un payout (pure approvato) da mesi , solo scuse e fumo negli occhi. E stanno li a spingere.... offerte, sconto di qua, 2x1 di... See more
The only reliable prop firm that pays out 100% of the profits. I currently have two 100k accounts with them, and with the first account, I even received my first payout of €550. Truly the best! --... See more
Company replied
Company details
About Prop Number One
Written by the company
With Prop Number One you can access to virtual capital up to $300,000 after passing a simple test.
Withdraw 100% of your profits within 24 hours and after 60 days, get up to $3,000 per month in salary
- Trading Freedom: We accept Expert Advisors and Overweek Trading
- No Restrictions: Trade whenever you want, even during the news
- You have 100% profit: Withdraw 100% of your profits within 24 hours and get a salary up to $3,000 per month
Prop Number One: Your Success is Our Mission!
Contact info
Building A1, Dubai Digital Park, 00000, Dubai, U.A.E.
- support@propnumebrone.com
- propnumberone.com
Why Prop Number One?
3.4
Average
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent support
1 August 2025
Reply from Prop Number One
Thank you for your feedback! 💬
We’re glad to hear you found our support excellent — speed and professionalism are among our top priorities to ensure traders always have the best possible experience. 🚀
– Luca, CEO of Prop Number One
Scam
Scam, don't recommended. Hidden tricky commission that blow your account.
Very very crap.
1 August 2025
Unprompted review
Reply from Prop Number One
We’re sorry to hear about your experience. At Prop Number One, transparency and fairness are top priorities, and we take feedback like yours very seriously. We’d like to better understand what happened so we can address your concerns directly.
Please contact us at support@propnumberone.com — our team is ready to review your case and find the best way forward.
Luca, CEO of Prop Number One
the best profirm at the moment
28 July 2025
Unprompted review
Reply from Prop Number One
Thank you so much for your trust and support! 🙌
We’re honored to be considered the best prop firm at the moment — we’ll keep working hard to live up to your expectations.
Wishing you continued success in your trading journey! 🚀📊
— Luca, CEO of Prop Number One ✅
always present and ready to answer in a…
always present and ready to answer in a very cordial way!
if you have a problem they solve it in few moments.
24 July 2025
Unprompted review
Reply from Prop Number One
Thank you so much for your kind words! 😊
We’re truly glad to hear that you felt supported and appreciated the speed and cordiality of our team. Providing quick and effective solutions is always our priority.
We’re here for you anytime you need — keep up the great work! 💪
— Luca, CEO of Prop Number One ✅
Be careful with Prop Number One
Be careful with Prop Number One. The spreads are usury, and the business conduct is highly questionable. I highly recommend comparing other offers.
24 July 2025
Unprompted review
Reply from Prop Number One
Hi CSU,
I’m sorry for your experience. Unfortunately, as with any broker, spreads tend to be a bit higher at the start, but as you may have already noticed, for the past two weeks the average spreads have gone practically close to zero for EUR/USD.
I hope you can reconsider, and I invite you to check again.
Luca Cerullo, CEO
Great!
Here were problem but they refunded offering +0,5% of the account before the problem and the also offered a new 27k challenge for free. Even customer service is great! I highly recommend this prop.
9 July 2025
Reply from Prop Number One
Thank you for sharing your experience! We’re glad to hear the issue was resolved fairly and that you appreciated both the refund and the complimentary 27k challenge. We always strive to support our traders in the best way possible.
– Luca | CEO of Prop Number One ✅
Great support!
Their kindness and efficiency make them one of the best support services I’ve ever experienced
6 July 2025
Reply from Prop Number One
Thank you for your kind words! We strive to provide the best support possible and are glad it shows.
– Luca | CEO of Prop Number One ✅
Lack of Communication & Disable Functions !
i'm still a user of Prop Number One, but kind of disappointed, when they switch my account(s) to BlueChip (when they obtain the broker license), there was no communication at all that my accounts will be swapped ! i just discovered this by bunch of errors !
anyways, that can be handled,
but recently, they blocked / prohibited the trading copy through any platform except their VPS !
i used to use a central platform to centralise all my trading accounts, and now prop number 1 accounts are out !
i had a faith with this platform, but i think not anymore ! and expect the worst to come.
2 July 2025
Reply from Prop Number One
Hi, thank you for taking the time to share this feedback — and for still being with us.
We’re genuinely sorry to hear about your disappointment. What you’re describing matters, and we understand how frustrating it feels when:
accounts are switched to BlueChip without clear advance notice, and you only find out through errors,
a trading-copier setup you relied on is suddenly restricted unless you use our VPS,
that change breaks your workflow and confidence in the platform.
We want to be transparent here: when broker/licensing transitions and risk-control policies change, communication should be proactive and crystal-clear. If you felt left in the dark, that’s on us — and we’re sorry. Also, we understand that copy-trading is a core part of many traders’ risk and account-management routines, so any limitation needs a strong explanation and support plan.
To address your case properly (and not with a generic reply), we’d like you to open a ticket so we can review your specific setup and give you a precise, accountable answer. You can do it here:
https://propnumberone.freshdesk.com/it/support/home
Once inside, please select “Text to Luca – parla con il CEO”. This ensures your report goes directly to the top channel and gets priority review, especially on communication and policy-impact issues like these.
We appreciate you raising this openly. Our goal is to regain your trust with facts, fixes where possible, and clearer communication going forward.
PNO Team 💛
Fantastic customer service!
1 July 2025
Reply from Prop Number One
Thank you for your kind words! We’re committed to keeping our responses quick and precise to support you at every step.
– Luca | CEO of Prop Number One ✅
Great team and quick to direct you for…
Great team and quick to direct you for help. thanks.
11 June 2025
Reply from Prop Number One
Thank you for your kind words! We’re glad to hear our team was able to assist you quickly and effectively. We’re always here to help you on your trading journey.
– Luca, CEO of Prop Number One ✅
My experience with PropNumberOne has…
My experience with PropNumberOne has been extremely positive. The support team is outstanding: quick, always ready to resolve any issues, and providing immediate solutions. The prop firm rules are clear, well-structured, and perfectly balanced: strict enough to ensure safety and professionalism in trading, but not overly rigid. I feel truly supported and motivated to do my best. Highly recommended!
6 June 2025
Unprompted review
Reply from Prop Number One
Thank you for your detailed and thoughtful feedback! We’re truly glad to hear that you’ve had such a positive experience with our support team and trading rules. Our goal is to provide a professional yet supportive environment, and your words confirm we’re on the right path.
– Luca, CEO of Prop Number One ✅
Reply from Prop Number One
Thank you for sharing your feedback!
We’re glad you had a great experience with us — your satisfaction is our priority.
– Luca, CEO of Prop Number One ✅
Reply from Prop Number One
Thank you for sharing your feedback! We’re so glad you're having a great experience with us, we are here for you!
– Luca, CEO of Prop Number One ✅
The experience on the website was okay…
The experience on the website was okay but response to feedback not encouraging.
4 June 2025
Reply from Prop Number One
Thank you for your honest feedback.
We’re glad to hear the website experience was okay, but we truly apologize if our response to your feedback didn’t meet expectations. Improving our responsiveness is a priority, and your comment helps us do just that.
– Luca, CEO of Prop Number One
Transparency
Transparency, clear rules and an astonishing customer care. 4 stars and not 5 stars due to not availability of MT4-MT5 platform
21 May 2025
Reply from Prop Number One
Thank you for your honest and valuable feedback! We’re glad you appreciate our transparency, clear rules, and dedicated customer care. We understand the importance of MT4/MT5 for many traders and are actively working to restore full availability as soon as possible.
– Luca, CEO of Prop Number One
Reply from Prop Number One
Thank you for your feedback! We are happy that you appreciated the speed of payments and our professional service. We will continue to work hard to always offer you the best.
– Luca | CEO of Prop Number One
Top of the line prop!
7 May 2025
Reply from Prop Number One
Thank you for the kind words!
We’re glad to hear you’re enjoying the experience — we’ll keep working hard to stay at the top for traders like you.
– Luca | CEO of Prop Number One
Great firm.
16 April 2025
Unprompted review
Reply from Prop Number One
Thank you! We’re glad you’re enjoying your experience with us.
— Luca, CEO of Prop Number One
Great customer service
14 February 2025
Unprompted review
Reply from Prop Number One
Thank you for your kind words! We’re glad to hear you had a great experience with our customer service.
— Luca, CEO of Prop Number One
altro giro altra regola
altro giro altra regola, ogni 2 per 3 aggiungono sempre piu regole stringenti per fregarti. Millantano il 100% del payout ma per raggiungerlo non puoi aprire piu 3 operazioni sullo stesso asset e con l'ultima regola introdotta non puoi avere un lucky day trade, prop serie come FTMO non hanno queste regole stringenti. Sento puzza di SCAM.
another round another rule, every 2 by 3 they add more and more stringent rules to screw you. They boast of 100% payout but to reach it you can't open more than 3 operations on the same asset and with the last rule introduced you can't have a lucky day trade, prop series like FTMO don't have these stringent rules.
18 April 2025
Unprompted review
Reply from Prop Number One
Ciao Marco,
Qui Luca il CEO di Prop Number One, da quando siamo attivi vorrei farti notare che abbiamo tolto diverse regole, e questa per l'appunto e' la prima regola aggiunta.
-Abbiamo tolto lo YOLO Trading
-Abbiamo tolto nella fase 2 la regola dello 0.5% per tre giorni
Il tutto su richieste della community, miriamo a mantenere un'ambiente sano di trading,
Puoi consultare sempre tutte le nostre regole qui:
-Pratiche Proibite: https://faq.propnumberone.com/it/collections/11795837-pratiche-proibite
-Regole: https://faq.propnumberone.com/it/collections/10554604-regole
Per qualsiasi dubbio non esiti a contattarci a support@propnumberone.com
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