ProQuip Golf Reviews 289

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their effectiveness in various weather conditions and overall value. The delivery service is frequently described as swift and efficient, with many appreciating the promptness and careful packaging. People also commend the service for being responsive and helpful. However, some customers experienced issues with order communication and delivery logistics, noting a lack of dispatch notices or difficulties with courier services regarding delivery times. A few people also mentioned that sizing could be generous, and there were occasional concerns about product details like zipper functionality or color accuracy.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the promptness of the... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy, with quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets. Plenty of room to manoeuvre and Velcro waist tighteners if needed. Would hi... See more

Company replied

Rated 5 out of 5 stars

When I initially contacted ProQuip I spoke to Ann and Nikita who were very helpful in checking my order. Jackets, jumpers and windproof top are excellent quality. We wore the jackets at the Scottish... See more

Rated 5 out of 5 stars

Quick response to my query regarding shipping/tracking status. Got to use the product (rain jacket and pants) one day after receiving in a down pour. Kept me warm and dry!

Rated 5 out of 5 stars

Delivered on time after helpful phone call advising colour selected not available and options provided. Wearing experience so far good. Size accurate. Overall a good but alongside good service.... See more

Company replied


Company details

  1. #57 of 75 best companies in Clothing supplier

Written by the company

ProQuip is a Scottish golf clothing company, founded in 1981, in North Berwick. The world's leading innovator of lightweight golf weatherwear, ProQuip clothing is designed to withstand the elements, providing protection and comfort to golfers anywhere, in any weather. ProQuip has supplied clothing to 20 Ryder Cup Teams, European and American, since 1983.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

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Replied to 57% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Don't let the rain dampen your game

Don't let the rain dampen your game
Had the trousers on for the first time yesterday in the rain with no problem.
The jacket that I have had for a while is still has good.
Got a hat. Just bent the rear up to stop it catching on my jacket. No need for a umbrella.

12 October 2024
Rated 3 out of 5 stars

Positive customer support. Slow refunds

Really excellent and polite service on telephone. Clear and correct with information and responses to my questions. The 3 star rating is for the length of time to process a refund. Getting on for 3 weeks. Rather tardy

26 September 2024
Rated 5 out of 5 stars

Exceptional Experience with ProQuip's stormFORCE Gear

I recently purchased the stormFORCE Trousers and Rain Jacket from ProQuip, and I am thoroughly impressed with the entire experience. Despite being an international order, the shipping was incredibly fast, which was a pleasant surprise. The products arrived exactly as advertised, reflecting the high quality that ProQuip is known for. Additionally, the customer service was outstanding, with a team that was responsive and genuinely helpful. Overall, ProQuip exceeded my expectations, and I highly recommend them to anyone looking for reliable products and exceptional service.

28 August 2024
Rated 5 out of 5 stars

Smart outfit stylish and rain proof

ProQuip always good fit plenty of room not skimpy like other brands. Excellent quality and really nice colours. Rain proof excellent, does the job, ordering on line and delivery easy and efficient. Hat wrong size, my error returned and received replacement no problem

19 July 2024

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