PROSKIPS Reviews 254

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was the first time we'd used a skip for a house clearance. The lady on the phone gave excellent advice on size needed, loading it and also some tips on correct disposal of hazardous materials... See more

Company replied

Rated 4 out of 5 stars

Initial contact and booking was excellent. Happy to match the price of a cheaper competitor and arrived on time. It would have been a 5* rating however they let themselves down over collection. Arrang... See more

Company replied

Rated 5 out of 5 stars

Have used them twice now, both times it's been an easy experience. Polite, helpful staff, deliver when they say they'll deliver, and the 2nd time they provided the skip at fairly short notice. Only bi... See more

Rated 5 out of 5 stars

Very helpful and quick response from our initial enquiry through to the skip arriving and being taken away after use; all of the team were very helpful and professional. After providing us with the d... See more

Company replied

Company details

  1. #35 of 43 best companies in Waste Collection Service
  2. #4 of 5 best companies in Household waste recycling centre
  3. #6 of 6 best companies in Rubbish Dump Service
  4. #23 of 27 best companies in House clearance service
  5. #15 of 28 best companies in Recycling centre
  6. #32 of 47 best companies in Waste-Management Service

Written by the company

Proskips - the UK's No. 1 Skip Hire company as seen on BBC's Dragon's Den. We offer an honest, efficient and reliable skip hire service throughout London and The Home Counties. Operating from six regional depots gives us unrivaled coverage for Central London Skip Hire, North London Skip Hire, East London Skip Hire, West London Skip Hire, South London Skip Hire and Home Counties Skip Hire. Please get in touch with the team on 0208 879 9892 or via email at skips@proskips.co.uk for any of our skip or waste collections services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service

I called two companies and the difference was immense. Proskips were so friendly and helpful and they gave really good advice which helped me save money. Very punctual and no problems at all.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

It was a smooth experience although I…

It was a smooth experience although I had to contact them a few times to confirm time of delivery and had confirmed prior date for collection, had to call back since they did not collect on the date prearranged. It is a good company though.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Great Company

12 September 2019
Unprompted review
PROSKIPS logo

Reply from PROSKIPS

Hello,

Thanks very much for your review.

Paul & The Proskips Team

Rated 5 out of 5 stars

Very professional

Very professional. They delivered on time, it was super easy to let them know when to pick the skip up when done and they provided an excellent service.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Great service

11 September 2019
Unprompted review
PROSKIPS logo

Reply from PROSKIPS

Hi Clare,

Thanks for your review.

Paul & The Proskips Team

Rated 5 out of 5 stars

Never having hired a skip before i was…

Never having hired a skip before i was a bit nervous of getting the right size. After booking it i realised i needed to change my original booking. Proskips were very accomodating, prompt on delivery and collection. An excellent result.

25 July 2019
Unprompted review
Rated 1 out of 5 stars

Were supposed t call me back when skip…

Were supposed t call me back when skip wasn’t needed but still took money .CHEATS

Can you please remove this review as no fault lies with pro skips and the fault is actually mine, I apologise for any damage done to company and wish all negative comments be removed
Once again sorry

24 July 2019
Unprompted review
PROSKIPS logo

Reply from PROSKIPS

I can assure you as the owner of Proskips, whatever your issue is, I will be on the phone with you tomorrow morning and resolve whatever your problem may be. If there has been any unintentional error by our business we will promptly resolve. I can assure you that we are a genuine and honest business focused on our customers and delivering the highest service delivery standards and who are proud of retaining many customers year on year from our conception. Please refrain from using ugly and damaging language whithout having spoken to management. Cheats are companies or individuals who have intentionally caused an injustice. We have not. I hope you will remove this post and your choice of words in the knowledge that within minutes of finding out that a customer of ours has an issue we are opening instant lines of communication to resolve . PT

Rated 5 out of 5 stars

Recommended

24 July 2019
Unprompted review
PROSKIPS logo

Reply from PROSKIPS

Hi Lamia,

Thanks very much for your review.

Paul & The Proskips Team

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