Prosnagexperts Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

Written by the company

Have you bought a new-build home? Your property deserves better Far too many new-builds fall short of quality benchmarks. Developers often rely on homeowner tolerance to hide flaws. At Pro Snag Experts, our mission is to elevate new-home standards by delivering detailed snagging surveys that uncover issues others overlook.


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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

Highly recommend

Moved into a new build and wasn’t aware of using a snag company. Neil contacted me and explained the benefits. He was able to come and undertake survey quickly. Whole experience was excellent. Neil is awesome, very professional, and helped identify snags we wouldn’t have known to look for. Overall, it’s the peace of mind it gives you. Highly recommend.

21 January 2026
Unprompted review
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Reply from Prosnagexperts

Thank you so much for your kind words — it was a pleasure working with you! We're really glad the survey gave you the peace of mind you needed in your new home. Please don't hesitate to get in touch if we can ever help again

Rated 5 out of 5 stars

We recently used two services from…

We recently used two services from ProExperts Group — ProSnag for a General Snagging Survey and ProLoft for loft boarding and insulation — and the experience with both was excellent.

The snagging survey was incredibly thorough. Joseph went through every room methodically and identified a long list of issues we would have completely overlooked, from minor cosmetic defects through to things that could have caused problems further down the line. The report arrived within 24 hours, clearly laid out with annotated photos, and was easy to forward straight to the developer. It gave us real confidence that nothing had been missed.

The ProLoft team were equally impressive. Dan and Andy carried out loft boarding and insulation efficiently and professionally, leaving everything clean and tidy. The difference it's made to usable storage space is fantastic!

What stood out across both services was the speed of turnaround, the attention to detail, the professionalism of everyone involved, and genuine value for money. Communication was clear at every stage and there was never any pressure — just honest, helpful advice.

We wouldn't hesitate to recommend ProExperts Group to anyone buying a new-build or looking to get more from their loft space. A really first-class service all round.
Kevin Stokes

15 January 2026
Unprompted review
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Reply from Prosnagexperts

Thank you so much for taking the time to leave such a wonderful review, Kevin — this really means a great deal to us all at ProExperts Group!

It's fantastic to hear that both Joseph and the ProLoft team — Dan and Andy — delivered the standard of service we always strive for. We'll be sure to pass your kind words on to them individually, as feedback like this is truly appreciated.

We're so pleased the snagging report gave you the confidence and clarity you needed, and that the loft boarding has made such a positive difference to your home. That's exactly what we set out to achieve!

We hope you're settling in well and enjoying your new space. Please don't hesitate to get in touch if there is ever anything further we can help with — and thank you again for your support. It was an absolute pleasure working with you.

Rated 5 out of 5 stars

Great service

Great service, would highly recommend as a first time buyer.

4 December 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review Ismail, we appreciate your positive feedback!

Rated 5 out of 5 stars

I found Prosnagexperts’s to be…


I found Prosnagexperts’s to be everything that I hoped for. Professional, honest and well priced for the service provided.

17 October 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review Steve, we appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Professional And Thorough

We found Neil very professional and knowledgeable on what to expect from a new build. The report was detailed and gave us peace of mind that potential major issues had been checked.

The report highlighted small issues we would never have seen and Neil followed these up with ourselves and the builders for resolution.

A pleasure to deal with and more than happy to recommend.

5 November 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review Antony, I am happy to hear you feel it was a value added service. We wish you all the best with your new build purchase.

Rated 5 out of 5 stars

You must use these guys!

We were very impressed with Prosnagexperts when they carried out a report out on our property in Cornwall, it was very thorough and put our minds at ease before our purchase.
Would recommend Neil and would use again

5 May 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review Alex, and we wish you all the best with your new purchase, Beautiful property!

Rated 5 out of 5 stars

Property Snagging

I have quite a few properties and over the last few years I have spent countless hours trying to get problems sorted with builders after completion.
I have started using Prosnagexperts for snagging on property purchases since August. I have saved myself countless hours by making sure the builders do as they should before completion using the inspection reports from Mike and Jason.
They have been well worth the cost and the time and stress they have saved me over the last few months has been a huge help.
Prosnagexperts were recommended to me by a friend who had used them when purchasing their own property.
I will carry on using them from now on, I only wish that I had used a snagging company like them years ago.

9 November 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for the review Gary, we will see you on your next project! I will pass on your kind words to Mike and Jason.

Rated 5 out of 5 stars

Highly recommended

Joseph from prosnagexperts done a lovely job recently really happy with the quality of work provided! they delivered a great service and would definitely use again.

30 October 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review, I will pass on this feedback directly to Joseph.

Rated 5 out of 5 stars

An excellent service. 100% recommended

An excellent service. Neil was very professional, provided a first class product which was clear and detailed. I would 100% recommend ProSnag Experts.

7 November 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for your review Mark, We are happy you can see the value added by using our services.

Rated 5 out of 5 stars

Highly recommend Pro Snag Experts…

I cannot recommend Pro Snag Experts enough - from start to finish the service & report provided was excellent. Friendly & knowledgeable, Neil gave clear information & valuable advice. It gave me peace of mind & was well worth the cost.

29 October 2025
Unprompted review
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Reply from Prosnagexperts

Thank you for the positive feedback Zoe, We are continuously seeking ways to expand our knowledge base.

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