Prospa has been an absolute game-changer for my business. The entire process — from application to funding — was fast, transparent, and stress-free. Their team took the time to understand my needs and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience with Prospa. Both the initial loan and the top-up process were smooth, quick, and flexible. Approval was fast, documentation was minimal, and funds were released promptly. Th... See more
Company replied
I had enquired about a loan for my small business, and to be honest, I didn't think I would have a chance. I enquired on the Monday and by mid-morning on Tuesday, Grace contacted me to confirm some... See more
Company replied
The whole process from start to finish was very quick and efficient. Once I had approval, I received great support to get setup on the app and was able to transfer money immediately.
Company replied
Company details
Written by the company
Prospa is on a mission to make financial management simpler for small businesses like yours. Make business happen with lending products and a simple transaction account designed for what your business needs. Accessing the funds you need should be easy, so with Prospa there’s no lengthy application process and funding is possible in just hours. We get to know you so we can provide a solution that’s right for your business. Manage your Prospa Business Account and funding products anytime, anywhere it suits you via the Prospa App or Online. Apply for funding of amounts between $2000 and $500,000, with repayments that work with your cashflow. Join thousands of small businesses who’ve made business happen with the support of Australia's #1 online lender to small business.
Business loans made easy.
Written by the company
Contact info
Level 16, 55 Market Street, 2000, Sydney, Australia
- 1300 882 867
- help@prospa.com
- prospa.com
4.7
Excellent
8k reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Prospa
Hi Tuki, we appreciate you taking the time to share your positive experience. We are happy to hear that our service was efficient for you.
Reply from Prospa
Hello Helen, we appreciate your kind words! We're glad you were impressed with our efficient and friendly service.
The settlement went wrong
The settlement went wrong, I tried to coma mo one is ready to help me. I would not recommend any one.
20 April 2026
Unprompted review
Reply from Prospa
Hi Reddy, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Unfortunately, we haven’t been able to locate your account with the information available, which means we’re unable to investigate further.
We’d really like the opportunity to look into this and help resolve your concerns. Please contact our Customer Support Team on 1300 882 867 or email help@prospa.com with your details so we can assist further.
always excellent to deal with great…
always excellent to deal with great company,great people
20 April 2026
Unprompted review
Reply from Prospa
Hi Lawrence, we appreciate you taking the time to share your wonderful experience. We are happy to hear that you find our company and people great to deal with.
Easy to deal with and quick loan funding
Easy to deal with and quick loan funding
16 April 2026
Unprompted review
Reply from Prospa
Hi Verity, we're happy to hear that the loan process was easy and quick for you. Thank you for your positive feedback; we appreciate it.
I recently obtained a business loan…
I recently obtained a business loan through Prospa and couldn’t be happier with the experience. Maddy was absolutely fantastic to deal with - quick, easy, professional and genuinely friendly from start to finish.
The communication was clear and consistent the whole way through, which made what can sometimes feel like a stressful process incredibly smooth. What really stood out was the complete lack of judgment - just support, understanding, and a real willingness to help.
Highly recommend Prospa, and especially Maddy, if you’re looking for a straightforward and positive lending experience.
13 April 2026
Unprompted review
Reply from Prospa
Hi Lisa, thank you for your kind feedback.
We’re delighted to hear about your positive experience with Prospa and Maddy.
It’s great to know the process felt smooth, supportive, and stress‑free.
Thanks again for the recommendation, and we wish you every success with your business.
A seamless Experience
Easy to deal with, friendly and professional service, great communication.
10 April 2026
Unprompted review
Reply from Prospa
Hello Renae, we're happy to hear that you found our service friendly and professional, and that our communication was great. Thank you for your positive feedback.
Prompt and Reliable Service
We had a gentleman by the name of James that made the process so quick and easy but more importantly stress free, he was very kind and professional understanding what was required for our business's needs. James was a delight to communicate with being extremely reliable throughout the entire process, our experience and outcome was very positive and appreciative.
9 April 2026
Unprompted review
Reply from Prospa
Hi Karren, we're happy to hear that the process was quick, easy, and stress-free. We appreciate that our team member was kind, professional, and reliable, understanding your business's needs. We value your positive feedback and are grateful for your appreciation.
Went without stress
8 April 2026
Unprompted review
Reply from Prospa
Hi Greg, thanks for sharing your experience! We’re pleased that the process was smooth and stress‑free for you.
A Pleasure to Deal With
Friendly, cheerful guy, very helpful, pleasure to deal with!
1 April 2026
Unprompted review
Reply from Prospa
Hi Melissa, thanks for the lovely review! We’re so pleased to hear you found the experience helpful and enjoyable. It was a pleasure assisting you.
quick and easy cash loans
quick and easy cash loans, fast and easy helpful loans
3 April 2026
Unprompted review
Reply from Prospa
Hello Stuart, we're happy to hear that you had a positive experience with our quick and easy loan process. Thank you for your helpful feedback!
Finance without the hassle.
Stress free finance without the hassle. Easy to apply and quick transaction. Customer service is exceptional.
27 March 2026
Unprompted review
Reply from Prospa
Hi Lisa, thank you for your wonderful feedback! We’re glad to hear you found the process stress‑free, easy to apply for, and quick from start to finish. It’s great to know our customer service made a positive impression. We really appreciate you choosing Prospa and taking the time to share your experience.
Lightning speed application
The whole process of application and getting the money in the bank took less than 12 hours. I have never had such an amazing experience with lenders in the past.
25 March 2026
Unprompted review
Reply from Prospa
Hi Irshad, thanks for the great review! We’re glad you enjoyed our lightning‑fast process and seamless experience. We appreciate you choosing Prospa.
Seamless experience
Very easy, seamless experience. Communication was on piont and the entire process moved along quick and efficient.
24 March 2026
Unprompted review
Reply from Prospa
HI Linda, thanks for your feedback! We’re glad to hear you found the process easy, seamless, and efficient. We appreciate you choosing Prospa.
Efficient
I would recommend this company to anyone seeking financial assistance
They were kind , courteous and efficient at what they do
23 March 2026
Unprompted review
Reply from Prospa
Hi Kim, we're happy to hear that you had a positive experience! We appreciate you recommending our company for financial assistance; your feedback is greatly valued.
Kind regards, team @ Prospa
Martina was terrific navigating me…
Martina was terrific navigating me through the process.
The only negative is that my bank didn’t comply with your portal which made it difficult to obtain proper documents.
12 March 2026
Unprompted review
Reply from Prospa
Hi Robynne, thank you for sharing your experience. We’re really pleased to hear that Martina was terrific and guided you smoothly through the process.
We also appreciate you calling out the challenge with your bank’s document compatibility. Feedback like this is valuable and helps us continue improving our portal and overall experience. Thanks again for taking the time to leave a review.
Easy process
16 March 2026
Unprompted review
Reply from Prospa
Hi Brian, thanks for the review! We’re pleased to hear you found the process easy and appreciate you choosing Prospa.
The excellent service and the speed in…
The excellent service and the speed in which the matter was executed. Thank you again.
17 March 2026
Unprompted review
Reply from Prospa
Hi Gabs, we're happy to hear that you were pleased with our efficient service. Thank you for your positive feedback; we appreciate your time.
1) I was guided extremely well by Mona.
1) I was guided extremely well by Mona.
2) The process was quite easy to follow and the required result was achieved quite quickly.
12 March 2026
Unprompted review
Reply from Prospa
Hi Alfred, thank you for your lovely feedback. We’re pleased to hear Mona provided great support and that the process was quick and easy. We appreciate you choosing Prospa.
Great service and very quick response
9 March 2026
Unprompted review
Reply from Prospa
We're happy to hear that you had a great experience with our quick service. Thank you for your positive feedback; we appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.