Prostack Reviews 

84
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a company! After some pain with our previous hosting company, we had been on the look out for a new hosting provider. Since the first interaction on their online chat, to a much friendlier and... See more

Rated 5 out of 5 stars

From sales to tech support, all the guys at Prostack are always so friendly and willing to help. Nothing is ever a hassle, response time is ridiculously quick, and the team always go the extra mile.... See more

Rated 5 out of 5 stars

Excellent customer service. Clear communication, no pressure selling, everything explained clearly and the system designed to spec based on my brief. The technical support team respond quickly and are... See more

Rated 5 out of 5 stars

Outstanding service. The team at ProStack (previously SharpStack) provide hand-down the best customer service I've seen from any hosting company. They go above and beyond, their response time... See more

Company details

  1. Web hosting company

Written by the company

Prostack provide high quality managed hosting services to digital agencies, brands and online businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and hosting that just gets on with it

When I started a fledgling online business 6 years ago, bad hosting nearly killed it dead. Then I was lucky enough to meet Martin and who showed me what excellent hosting and service could be. He has had a hand in our hosting ever since, first elsewhere and latterly at Prostack. The hosting just works - all the time - leaving you free to get on with your own business. And if you do hit a problem, even when its your own stupidity that has just trashed your website, support are there in no time to get it fixed. Individual friendly service, super fast support, seamless scaling and migration - I recommend them without hesitation.

17 September 2020
Unprompted review
Rated 5 out of 5 stars

Industry leading support

Martin and the rest of the Prostack team are fantastic. Some of the best server side support I have ever worked with. Would strongly recommend Prostack to anybody.

15 September 2020
Unprompted review
Rated 5 out of 5 stars

"Our company has been using Prostack…

"Our company has been using Prostack for just over a year now, and the service has been faultless. We look after a number of websites for our customers and they've all been very happy with speed and reliability. One of the best things we've noticed, compared to other hosts we've used, is the speed of support. We're never waiting more than a few minutes for a reply to my questions. Great stuff guys, keep it up.” Nigel Jones, Director, Purple Tangerine Limited

15 September 2020
Unprompted review
Rated 5 out of 5 stars

ProStack have been exceptional in their service

ProStack have been exceptional in their service, and truly live up to being an extension of our own team. I'm always impressed at the speed and responsiveness of the team, and how quick they resolve our issues, small or large. They're a real pleasure to work with and constantly show their value

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

Outstanding service.

The team at ProStack (previously SharpStack) provide hand-down the best customer service I've seen from any hosting company.

They go above and beyond, their response time on tickets is incredible (usually within 5-10 minutes of submitting)

Can't fault them, we are in the process of moving all of our hosting over to them. Martin, Jimmy, Wilson, Denny and Sonia - Bravo!

6 July 2020
Unprompted review
Rated 5 out of 5 stars

An outstanding professional service

An outstanding professional service. The detail to which every aspect of our move was coordinated, the additional facilities incorporated, such as daily back-ups, and the highly efficient and rapid response to any and every support concern generated, have been exemplary. Rarely have I been able to offer praise so easily and deservedly. This is an excellent company.

15 May 2020
Unprompted review
Rated 5 out of 5 stars

Prostack are fantastic

Prostack are fantastic, reliable and easy to contact with superb support from a small team, I love the fact that the company is small and i get personal service.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent support, completely trust this excellent company

We have been using Martin and the team's services for well over a year now and have been extremely impressed with their support and help. Nothing is too much trouble, they consistently try to find ways to help, even if they do not immediately understand our non-technical terms and phrasing. They always give us notice if something is happening with their servers (upgrades etc) and we had the most amazing support when transitioning from our previous providers. We have complete trust in the team of good people working to help us keep our website functioning properly. We are happy to and thoroughly recommend Prostack (previously SharpStack) Hosting.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

Great hosting provider with truly outstanding customer support!

Just recently had to migrate my resellers hosting platform from Memset. I found Sharpstack by chance, but all I can say is wow!. They have been nothing but helpful from my first enquiry. Helping me migrate and set up numerous websites. I wasn't expecting such a great service for the price paid for the package which is very reasonable compare with my existing hosting package. All I can say is well done Sharpstack and keep up the good work.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Best Hosting Company

We have a number of companies and use Sharpstack Hosting for all of them. Always happy to help even when they don't really need to.
Couldn't recommend them more highly.

11 February 2020
Unprompted review
Rated 5 out of 5 stars

Best hosting provider we've ever worked with

Martin and the team at Sharpstack are quite simply the best hosts that we've ever worked with. The servers are high spec and extremely quick, but it's the level of support that makes them stand head and shoulders above anyone else. Support tickets are picked up and worked on within minutes. Potential issues are noticed and worked on before we even become aware of them. No request is ever too big or too small and they're always willing and able to help you track down any issues that you may have, even if the issue isn't necessarily server related. The depth of their knowledge and experience, along with a willingness to spend time investigating, means that they have always been able to help when needed.

Sharpstack always go above and beyond to make sure your sites and servers are all working perfectly and I can't recommend them highly enough. We wouldn't go anywhere else now.

20 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, Friendly, Helpful, Reliable Hosting Company

We have been working with Martin and his team at SharpStack for over a year. They are an excellent UK hosting company and always meet our needs and the needs of our client - in fact they will go beyond to ensure we are more than satisfied with the service.

The speed of their support response is incredibly quick! If there is ever an issue, they deal with it promptly, sometime even before we realise it needed resolved.

They fully managed the migration of our dedicated servers across to their infrastructure with ease. There was no downtime to our services and our clients websites and emails were completely unaffected. They made the whole process seamless and easy.

We love working with SharpStack! They are always a pleasure to deal with - friendly and polite. If you are looking for a new hosting company, we would recommend Martin and his team!

17 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Managed Hosting Provider

Sharpstack used their experience and knowledge to provide us with the correct environment for our 11 websites with pretty much zero downtime during the migration from our existing provider.

The move to Sharpstack saved the business money as well as improving the general performance of the sites.

Their support is second to none, tickets are answered promptly and the team is always professional whilst being polite and friendly at the same time.

17 January 2020
Unprompted review
Rated 5 out of 5 stars

We're very satisfied with the service…

We're very satisfied with the service Sharpstack provide.

They are extremely reliable and the performance of their hosting has been notable over previous suppliers.

We entrust Sharpstack to host over 200 websites on behalf of our clients. They handled the migration of these and, having been involved in several migrations, cannot recommend their services highly enough. Communication was great and execution of the migration plan even better.

We look forward to continuing our relationship with Sharpstack for many years.

17 January 2020
Unprompted review
Rated 5 out of 5 stars

Very Happy with Sharpstack

We have been working with Martin at Sharpstack for almost two years and have been very impressed with the level of service and speed of the servers.

The move from our previous service provider was seamless and touch wood we have not had any issues to date.

Fully recommend

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic hosting company, highly recommend

I am very happy with the service provided by Sharpstack Hosting, they are reliable and offer a fantastic hosting performance at amazing value. I currently have two websites hosted with them, one which they migrated seamlessly onto one of their cloud servers and a new one built directly on their Bronze hosting package.

Their support is very responsive, friendly, and have always gone above and beyond. The fact it is 24/7 support gives you added peace of mind.

I am grateful to have a hosting company where I don't have to worry about my websites and can focus on running my business instead. Highly recommend.

15 January 2020
Unprompted review
Rated 5 out of 5 stars

Best managed hosting supplier I've worked with

I am completely confident that I've got hi-functioning, stable and secure solutions for my clients. In Martin and Jimmy - and the wider group of technicians - they have a super attentive team whose response and resolution time is second to none. I would recommend them to anyone.

14 January 2020
Unprompted review

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