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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the mattress protectors, noting their durability, comfort, and effectiveness in preserving mattresses. Many people appreciate the prompt and efficient delivery service, along with the ease of the ordering process and helpful customer service. However, some customers experienced issues with delivery, reporting significant delays or lost items. A few other people also felt that the product quality was not always consistent, with some protectors failing prematurely despite warranty claims, leading to dissatisfaction with their longevity.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and effectiveness.... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their durability... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered goods on time as expected. Good reliable company. This is the second time I purchased bed protectors from here and the first ones lasted over 5 years and the matress still looks like new.... See more

Rated 5 out of 5 stars

I am delighted with my Protect A Bed waterproof encasement mattress protector. It protects my mattress on all sides and I feel relieved that it will stay clean and dry and last better. Protect A... See more

Rated 5 out of 5 stars

Great service and product seems fabulous so far. thank you so much - very efficient and quick. My one big wish - that you start to make bespoke mattress encasements - perhaps this is something for... See more

Rated 5 out of 5 stars

I love Protect A Bed products - it’s great knowing that you and your bed are protected. Ok they’re a little expensive but do the job so much more effectively than cheaper alternatives so great value i... See more


Company details

  1. #127 of 223 best companies in Bedroom furniture shop
  2. #49 of 87 best companies in Bedding Shop

Written by the company

The global expert in healthy sleep. Specialising in mattress protection, our innovative products create a healthy and hygienic sleeping environment. At the heart of our success, is our miracle membrane, which is embedded within all of our mattress protectors and encasements. Providing protection that will increase the life of your mattress and benefit your health.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round good

Great service, really good value for such a high quality product. Bed feels more comfortable and I love the temperature regulation.

14 April 2025
Unprompted review
Rated 4 out of 5 stars

Quality product, perhaps need new delivery partner

Previously had a couple of mattress protectors and they are great quality. They appeared in the sale at a lower cost so ordered two more. Again same great quality.
The impediment to getting five stars is Royal Mail. Sent me an email, delivery between approx 10.00 and 14.00 .
Okay I'll be in and go out at 15.00. Royal mail then emailed at 13.52 now delivery is 15.00 19.30. So scuppered my afternoon and delivered at 17.00.

18 April 2025
Rated 5 out of 5 stars

Returning customer

Our previous Protect A Bed cover last about 5 years. It seemed a no brainer to replace with the same fantastic product. Even better, by purchasing directly from Protect A Bed, it was much less than I paid from a bed warehouse. I purchased a second for another bed at the same time. Highly recommended.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

A good mattress protector

A good mattress protector, it keeps you cool during sleeping hours and keeps your mattress well protected, it’s comfortable to sleep on and easy to take off and wash. Would definitely recommend.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Wrong product and length wait to get a reply from CS

Emailed in advance to double check composition of the product being bought, received product and it was not as expected despite confirming on email.
No telephone to call CS just email which makes solving the issue harder and still awaiting reply.l 4 days later.

8 April 2025
Rated 5 out of 5 stars

The best protectors on the market - can't recommend highly enough!

Protect-a-bed are the best protectors money can buy. They're fully breathable and cotton soft, so no plastic, rustly, sweaty under sheets - just top quality waterproof protection. The kids don't even notice they're on the beds, and we have one on ours too (older cats prone to daytime vomit - the protect-a-bed does the job at protecting our expensive mattress). Super product, can't recommend highly enough!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Well made and quality product

Well made and quality product. Reassurance was payed for when our burst hot water bottle soaked our bedding. But the mattress was clean and dry. Feels soft and with charcoal stays fresh between washes. Overall very good product.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful product

Wonderful product, fits the beds wonderfully no matter how deep the mattress, and no ruffling or crunching, considering waterproof.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Cool and restful sleep

Bought this product to replace the same product I bought a number of years ago. It had lasted well but was starting to show its age.,It definitely aids my sleep for I like a cool base and I wouldn’t be without one.

6 April 2025
Unprompted review

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