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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the mattress protectors, noting their durability, comfort, and effectiveness in preserving mattresses. Many people appreciate the prompt and efficient delivery service, along with the ease of the ordering process and helpful customer service. However, some customers experienced issues with delivery, reporting significant delays or lost items. A few other people also felt that the product quality was not always consistent, with some protectors failing prematurely despite warranty claims, leading to dissatisfaction with their longevity.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and effectiveness.... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their durability... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered goods on time as expected. Good reliable company. This is the second time I purchased bed protectors from here and the first ones lasted over 5 years and the matress still looks like new.... See more

Rated 5 out of 5 stars

I am delighted with my Protect A Bed waterproof encasement mattress protector. It protects my mattress on all sides and I feel relieved that it will stay clean and dry and last better. Protect A... See more

Rated 5 out of 5 stars

Great service and product seems fabulous so far. thank you so much - very efficient and quick. My one big wish - that you start to make bespoke mattress encasements - perhaps this is something for... See more

Rated 5 out of 5 stars

I love Protect A Bed products - it’s great knowing that you and your bed are protected. Ok they’re a little expensive but do the job so much more effectively than cheaper alternatives so great value i... See more


Company details

  1. #127 of 224 best companies in Bedroom furniture shop
  2. #49 of 87 best companies in Bedding Shop

Written by the company

The global expert in healthy sleep. Specialising in mattress protection, our innovative products create a healthy and hygienic sleeping environment. At the heart of our success, is our miracle membrane, which is embedded within all of our mattress protectors and encasements. Providing protection that will increase the life of your mattress and benefit your health.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Excellent performance and comfort.

Purchased with a new mattress - the cover was more expensive than others, but comfort and durability has been excellent. The material is tough, but soft and allows for ventilation of the mattress. When bought with the mattress, the price was £56 (for 35cm deep king size cover) . Only 2 years later, when I bought this one, I had to pay £80 - hence only 4stars!

15 April 2022
Rated 5 out of 5 stars

Brilliant product I bought a second

Originally bought a protect a bed mattress protector when we bought our new bed from a local retailer. I've been so impressed and pleased with the mattress protector I bought a second one for the bed in the spare room

7 February 2022
Rated 5 out of 5 stars

replacement purchase

this was a set to replace ones we have had for around 5 years and had started to become discoloured due to my 'sweaty head' (as my wife calls it) they were perfect. a fair price for excellent quality,

19 October 2021
Rated 5 out of 5 stars

The best waterproof mattress protectors…

The best waterproof mattress protectors I have ever bought.. worth every penny !!! Smooth, cool in summer and warm in winter. This is not like any other waterproof protector I have tried as no 'crunchy' sound or 'pastic' smell or feel. I have bought 3 of these for every bed in my home and guests sleeping over have also commented on their comfort.

18 October 2021
Rated 3 out of 5 stars

Not what I thought

Pillow cases are fully lined with laminate fabric, but the mattress encasement protector isn't. It said it was for bed bugs, only one side is laminated. Thought I would be getting the same standard as 4 years ago, where it is fully laminated, for bed bugs. Luckily no bed bugs in current place. Wouldn't buy again if not fully bug proof

21 July 2021
Rated 5 out of 5 stars

Quality product

Ordering was easy and item arrived very promptly, I have had one of these mattress covers previously and they are excellent, nice and thin so not obvious it is there, keeps the mattress nice and clean.

8 July 2021

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