Protex XP Coatings Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Painting

Written by the company

Protex XP wall coatings - industry leaders Protex XP bespoke coatings are purpose designed to cope with all types of building surfaces. Our unique preparation and spray application systems enable complete or partial coverage of your property with a full choice of colour finishes. The result is a property that has been refreshed and revitalised with a system that adds protection and value…….all generally completed in less than one week. Based in the West Midlands, our commitment to complete customer satisfaction is exemplified by our Google reviews – we take huge pride in the restoration of your property. Protex XP looks forward to the opportunity to upgrade your property. Spray Wall Coatings Our spray wall coating systems are designed to help you protect and improve the quality of your home and enhance your everyday life, and they can even add value to your property as well. The benefits of spray wall coatings includes: Ten times thicker than traditional paint Made from high-quality resins and minerals Crack resistant, and doesn’t peel or flake Weatherproof Helps to prevent penetrating damp Breathable for walls – better ventilation No need for regular maintenance or repainting A high-quality, flawless finish Tough and long lasting Can be cleaned easily by power washing


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi there,

Protex
Had Protex to do the outside of our house 2023 just before Christmas, you will have to bare with me on this as im not very good on a lap top and after asking my husband and son for their help in writing this, they were both to busy as they work!!! the same as me!!!
Wez and the lads did a fantastic job, our house really does stand out now, so pleased with the finished job.
They were very professional and approachable, lovely guys, left no mess behind, and i would highly recommend them,
If i could i would put a photo of the before and after, but as i have said, no good on a laptop,
Neighbour has said best looking house on the Street, made me so proud,

Thank you so much,

Dominique and Anthony

11 December 2023
Unprompted review
Protex XP Coatings logo

Reply from Protex XP Coatings

Thank you so much for taking the time to leave a 5 Star review, very much appreciated. The Protex Team

Rated 5 out of 5 stars

Great Work!

I always find it intimidating when you're looking to get work completed on your home. You never know which quote is right, the quality of the workmanship, and if you're being charged for something you don't need. So I decided to get four quotes to render the front of my house which was showing it's age. I hadn't realised how difficult it is to get contractors to actually come out to look at the job, when they did, I was chasing them to provide a quote after ten days. They ranged from that seems really cheap to how much?
Protex were entirely different, Wes called around to view the work within a day, a comprehensive written quote was provided by the end of the day. I was impressed with the speed and and professional approach. I felt that if you can get this bit right where the others couldn't, then I'm sure the standard of the work would be equally good.
Wes and James completed the rendering for me and made it all very easy keeping me informed ar all stages.Their attention to detail and ensuring that all areas were masked up, plants in the garden and surrounding areas were fully protected was impressive. Their work has made a such a difference to the property.
I would have no hesitation in using their services again, or recommend them to a friend or family member. Thank you so much!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Rendering

A very professional company, attention to detail, workmanship 100%, would recommend Protex without a doubt.

6 September 2021
Unprompted review
Rated 1 out of 5 stars

Wes (the proprietor) is very difficult…

Wes (the proprietor) is very difficult to work with, unable to get on with my neighbour I had to mediate mid-works to get the job done. Anyhow, 5 years into a 10 year warranty paint has started to peel off and after many exchanges where he would not honour the warranty, he finally agreed to the works when I got his paint supplier involved (Andura). However, recently he has once again reneged on his commitment to complete remedial works. BEWARE.... and the warranty is not worth the paper it is written on!!

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Superb company

Superb company. Really happy with the process from start to finish. Dont hesitate to get in touch with these guys.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

Beware of Guarantee

Used this company 5 years ago (2016) to repair and re-paint the front of my shop premises. Initially a good job but over the 5 years the paint has started peeling and the rendering repair has started to come away. Many excuses given but no attempt or offer to help rectify the problem. The statement from the website is "BACKED BY A 10 YEARS WORKMANSHIP GUARANTEE – FOR YOUR PEACE OF MIND" - beware

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service

Protex Midlands quoted well and came and did the job but have never come back to finish the job. A couple of bi-fold doors were fitted after the rendering was done and it was agreed that they would come back to finish off round the edges. There was also a couple of patches on the rendering that i wanted them to touch up. The owner kept promising to come back but never has and in the end was quite rude to my wife on the phone. Its a shame as they would have got 5 stars had they just simply finished off as they promised.

23 May 2018
Unprompted review
Rated 5 out of 5 stars

First class from start to finish

No hesitation in recommending this company.You can be rest assured you are dealing with a professional outfit who do a very good quality job.You wont be messed around they will turn up when stated and weather permitting the job will be completed on time and everything left in pristine condition.On top of that Wesley is a nice genuine bloke and a pleasure to have working at your property.

5 July 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look