Proton Engineering Services Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Raf is excellent Really personal attention and he always takes deep pride in his work He is solutions orientated and always goes the extra mile From small to complex jobs - Raf is great We will a... See more

Rated 5 out of 5 stars

I have had a brilliant job done by Proton Engineering Services. Came next day to a boiler breakdown. Arrived exactly when he said he would, 10mins to identify the problem (partly blocked condensate pi... See more

Rated 5 out of 5 stars

So easy to book a visit and suitable time using his website. Rafa was on time and I received a text to inform me that he was on his way. Wore shoe protectors in the house. Problem was with my heating... See more

Rated 5 out of 5 stars

Rafal installed a new combi boiler at our house. It was a big project requiring a lot of reconfiguration of pipe work, removal of tanks, etc. Rafal completed the work quickly and to a very high standa... See more

Company details

  1. Gas engineer

Written by the company

Reliable - gas, plumbing and heating company at your doorstep.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Absolutely TOP service

Absolutely TOP service, communication logical and clear. Already used 2nd time. 1st was new boiler installation, 2nd boiler yearly servicing. I wish all companies had this level of professionalism and customer service.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Proton engineering services - highly recommend

Proton engineering services are one of the best companies I have dealt with. Rafal is highly professional, diligent, knowledgeable and has fantastic customer service. Other larger boiler companies would not have been as dedicated to our need of a new boiler, new location and upgrade of radiators from the original 1970 installation. He always consulted with us, never took anything for granted and ensured we were happy every step of the way. I highly recommend. Thank you again Rafal.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a leak on my outside tap and Rafal came and investigated and got to the source of the issue quickly. He was very professional and kept me updated on what he was doing. Excellent service and he went above and beyond to get it all sorted for me the same day. Very grateful to have found Proton Engineering Services and will definitely be using them again in the future. Thank you again!

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

I am delighted to share my 5-star review of Proton Engineering Services for their outstanding work in resolving my boiler issue.

I was facing a major issue with my boiler, and I contacted Proton Engineering Services for assistance. The company responded promptly and scheduled an appointment for the next day. The engineer arrived on time and was extremely professional and knowledgeable. He quickly identified the root cause of the problem and provided a clear explanation of the issue and the steps needed to resolve it.

Proton Engineering Services was able to provide me with a fair quote, and the engineer began work immediately. He worked diligently and efficiently, ensuring that my boiler was back in good working order in no time. He also took the time to answer my questions and explain the steps he was taking throughout the repair process.

I was extremely impressed with the level of service and expertise provided by Proton Engineering Services. The company's professionalism, attention to detail, and commitment to customer satisfaction were second to none. I would highly recommend this company to anyone in need of boiler repair or other heating services.

Overall, I had a fantastic experience with Proton Engineering Services, and I would give them my highest recommendation. Thank you for your outstanding service and for resolving my boiler issue with such

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Had a new combi boiler fitted

Had a new combi boiler fitted. Rafael was very helpful in choosing the right boiler. He went the extra mile to complete the work in one day, so we were not left without heating. Very efficient, friendly and no mess left behind. Very happy and would highly recommend him

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish!

Raf came and installed a new radiator in my conservatory and did a fantastic job, all the pipework was clean and tidy and stayed longer than expected to make sure all radiators were fully working.

Very punctual, polite and good prices.
Would highly recommend.

16 January 2023
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Thank You, John, really appreciate good feedback thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent heating engineer

Very punctual, reliable and explained everything very clearly. Installed a replacement combi boiler for us. The work was carried out efficiently, to a high standard and at a competitive price. Thoroughly recommended.

9 January 2023
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Thanks so much for sharing your experience with us. Kind Regards Proton Team.

Rated 5 out of 5 stars

Great job at removing 2 fireplaces!

Rafal responded to our request quickly and clearly. He did a great job with removing our 2 gas fireplaces and left them both tidier than when he arrived!

He was also super helpful in giving us advice on some other work we need doing and will be booking him in for them in the new year.

5 December 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Dear Tom, thank you for leaving us such a wonderful review, Kind Regards Proton Team.

Rated 5 out of 5 stars

Very professional heating engineer who…

Very professional heating engineer who listened to my request for an economically set system boiler to heat 3 zones.
Excellent price and quick to get to work.

28 November 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Thank you for leaving us such a wonderful review, Kind Regards Proton Team.

Rated 5 out of 5 stars

Always professional standard

Have used proton services a couple of times now and the standard of work is amazing , always quick to respond and leaves the job clean and tidy , would 100% recommend

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service from start to finish. The work was carried out both quickly and professionally at a great price! Would highly recommend and will definitely be using this company again when we have our radiators replaced next year. EXCELLENT.

11 November 2022
Unprompted review
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Reply from Proton Engineering Services

Dear Matt, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

Excellent gas engineer fully recommend

Excellent gas engineer fully recommend, talked me through the entire process and explained all the options.
Very clean and tidy could not even tell he had been.

Will use again

1 November 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

Did a great job at short notice of…

Did a great job at short notice of servicing the boiler and balancing all the radiators throughout the house. Would use again.

28 October 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Dear Christopher, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

100% recommended

Raf is brilliant at what he does, a complete professional, highly knowledgeable and personable. He’s done a few jobs for us now and he will always be our first choice!

10 October 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Dear Emma, thank you for leaving us such a wonderful review, Kind Regards Proton Team.

Rated 5 out of 5 stars

Comes highly recommended!

Absolutely couldn't recommend more! We've had Proton Engineering Services out a few times now for various jobs (both big and small!) and we are never disappointed. Raf is always on hand, is incredibly reliable, professional and does a brilliant job every time. A rare find indeed!

3 October 2022
Unprompted review
Proton Engineering Services logo

Reply from Proton Engineering Services

Dear Charlotte, thank you for leaving us such a wonderful review, Kind Regards Proton Team.

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