Professional Training Solutions Reviews 156

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional approach, highlighting how tutors go above and beyond to ensure a positive learning journey. Many people found the courses engaging, well-structured, and easy to follow, leading to a seamless and impactful learning experience. However, some customers encountered technical issues with the word processing program, noting difficulties with formatting and the inability to copy and paste or work offline, which they found frustrating. A few other people also felt that the initial tutor support was unsupportive, though they reported a much better experience after requesting a change.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's professionalism,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support and... See more

Service

Consumers find service to be positive. Many reviewers highlight the supportive and professional tutors,... See more

Based on these reviews

Rated 5 out of 5 stars

I really enjoyed this course and found the content clear, useful, and easy to follow. It helped me gain confidence in caring for children and young people. I’m especially grateful to my tutor, who was... See more

Rated 5 out of 5 stars

My tutor Cole Miller is not just a tutor but mentor in the way he supported and encouraged me during and after the program. He made the learning seamless and impacting also entertain any question and... See more

Company replied

Rated 5 out of 5 stars

This course was very useful in my CPD. I found it very resourceful and engaging. My tutor Cole Miller was truly exceptional throughout my studies. He was approachable and always made time whenever I... See more

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better tutor than Cole Miller. His support, patience, and constant encouragement made all the difference throughout my Level 3 journey. No matter the time or day,... See more


Company details

  1. Training Centre

Written by the company

We provide professional apprenticeship courses and training programs across London, Surrey and the South East.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

I’ve had an amazing experience working…

I’ve had an amazing experience working with my tutor Marilyn Cambridge throughout my course. Her support has made such a difference she explain things clearly, stay patient even when I’m struggling, and always find a way to make difficult topics feel manageable. What I appreciate most is how genuinely invested she is in my progress. Thanks to her guidance, I feel more confident and capable in my career as a carer. I’m really grateful for all her help and would highly recommend her to anyone looking for a dedicated and knowledgeable tutor.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great course and experience

Great course and experience, my curator was Sue Marshal, she was a great help. I have learned a lot and I hope it will help me in my future carrier for therapist. Actually my lector in university recommended this course for me, so I thought it might be helpful.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed my Level 3 Diploma…

I recently completed my Level 3 Diploma in Adult Care with Protrain Solutions, and I can confidently say the experience has been exceptional from start to finish. The course was well structured, clearly delivered and genuinely relevant to my role in adult social care.
My tutor, Jack Day, was outstanding. His teaching style is clear, supportive and highly knowledgeable. He consistently provided timely feedback, broke down complex topics in a way that made sense, and encouraged me to stretch my thinking. Jack created a positive learning environment where I felt confident, valued and motivated to succeed.
I also want to recognise Cole Miller, my practical observer. His professionalism, calm approach and constructive feedback made the observation process smooth and empowering. He helped me reflect on my practice and highlighted strengths I didn’t even realise I had.
Communication from PTS was excellent throughout — clear, timely and always helpful. The course materials were practical and easy to follow, and the whole experience has strengthened my confidence and prepared me for the next step in my career.
I would highly recommend Protrain Solutions to anyone looking to develop their skills, progress in their career or gain a deeper understanding of adult care. A genuinely positive and rewarding learning journey.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed studying this Level 3…

I really enjoyed studying this Level 3 Diploma course. It has been a great learning experience for me, and I feel much more confident in my understanding of the subject.

A big part of this is thanks to my teacher, Kelly Jull. She has been absolutely amazing throughout the course. She always took the time to explain concepts clearly and made sure I understood everything before moving on. No matter how challenging something felt, she was always patient and supportive.

Kelly was always willing to help whenever I needed it. Her dedication and encouragement made a huge difference to my learning journey. She created a positive and comfortable environment where I felt confident to ask questions and improve.

I would also like to mention Cole Miller, who was my observer teacher and came to my workplace to observe me. He was fantastic. His approach during the observation made me feel confident rather than nervous, which really helped me perform at my best. I really appreciated his positive attitude and the helpful feedback he gave me.

I am very grateful for all the support and guidance I received throughout this course. Both teachers have made a lasting impact on my learning experience, and I couldn’t have asked for better

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 in Early Years…

I studied Level 3 in Early Years Educator with PTS. I was assigned Karen Dallaway as my tutor.She was such a wonderful tutor in terms,being there for me,helping me with my assignments. She was also very dedicated in replying my messages.She was very responsible in taking steps to help me through this course.Words cannot express how awesome is Karen Dallaway.I am very grateful and thankful to God for giving such a tutor to help me complete my course.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed this online course…

I recently completed this online course and had a great experience. The content was clear, well-organized, and easy to follow. The lessons were engaging and helped me understand the topic step by step. I especially liked the practical examples, which made the learning more useful and interesting. Overall, it was a very good course and I would definitely recommend it to others who want to learn more about this subject.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I would certainly recommend this course…

I would certainly recommend this course to anyone wanting to a level 3 in childcare. A huge notice to Stephanie for always being to kind and understanding , she was what really got me through this level 3. She supports all of her students and will always give us positive energy no matter what the situation is.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great course which provides so much…

Great course which provides so much knowledge around child care. Huge shout out to my tutor Stephanie Archdeacon! Being a busy working mum of two, I literally don’t think I would have got through it without her. Her support and guidance was phenomenal, she really helped me get to the end of this course. Can’t thank her enough! Fantastic tutor, everything you would ever want/need from a tutor x

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 in Principles of Working with Individuals with Learning Disabilities

I just completed the Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities with Professional Training Solutions. I found the course really enjoyable and reflective. I would recommend it to anyone wanting to enhance their knowledge. My tutor Julie Dixon was on hand for any issues and gave constructive feedback. Thanks again

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just completed my NVQ Level 3…

I’ve just completed my NVQ Level 3 Diploma in Adult Care with Professional Training Solutions, and I honestly couldn’t be happier with the experience. The course was well-structured, practical, and really helped me grow in confidence and competence within my role. My tutor, Cole Miller, was incredibly supportive throughout, always patient, encouraging, and quick to give clear, constructive feedback. He ensured I fully understood each unit and encouraged me to reflect deeply on my practice. The whole journey felt organised and professional from start to finish. I’d highly recommend them to anyone looking to develop their career in adult care.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I found the Understanding Autism Level…

I found the Understanding Autism Level 3 very useful, it was to add to other qualifications I have gained.
It really opened my eyes to my own condition and made me more aware of others and the struggles they experience.
My tutor was so helpful and gave me very useful feedback which I used along the way.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Leonard Richi

First Professional Training Solution is an outstanding institution for professional skill development. The training was well-structured, supportive, and highly effective. Cole Miller is an exceptional tutor who is knowledgeable, encouraging, and genuinely invested in his students’ success. His guidance and motivation helped me build confidence and enhance my professional abilities. I am truly pleased to have completed my course and would highly recommend this institution to anyone looking to advance their career.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

I have just completed the Level 2…

I have just completed the Level 2 Certificate in Introducing caring for child and young person. The course was excellent and very helpful especially when you have not got a lot of experience with children. I learnt a lot. My assessor Lynne Batchelor was very helpful with giving good feedback on my assessments with guidelines of good reads. A very worthwhile course and I hope to continue with more courses in this area.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 Counselling Skills course

I’ve just completed the level 2 Counselling Skills course, the online course materials and support from my tutor Julie Dixon was excellent. The feedback on my assessment coursework has helped to confirm in my mind that I would like to continue my studies and eventually progress into a new career. I would definitely recommend this course and learning platform to anyone

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent course for your CPD!

This course was very useful in my CPD. I found it very resourceful and engaging. My tutor Cole Miller was truly exceptional throughout my studies. He was approachable and always made time whenever I needed any help.
Thank you Pro Train Solutions!

26 May 2025
Unprompted review

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