The hoodie I bought delivered nothing…
The hoodie I bought delivered nothing of what I expected: everything was too short (nothing like the pictures on the website), the fabric very very cheap (nylon, it even glitters a little bit which I hate) and the colors extremely bright (nothing compared to the fall colors it promised). So Proud Sweden, there was simply nothing to be proud of. I gave the hoodie immediately to a second hand shop.
Reply from Proudsweden
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@proudsweden.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
