My family use more than one of Proven's products and each of us have noticed an improvement in "stomach issues."
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On repeat subscription. Great taste, easy to use. Simple to stop a month for any reason. Great customer service
I have had two separate payments amounting to over £111 taken from my bank account despite raising the order/subscription several times throughout the day yesterday. They claim to have issued a r... See more
Company replied
My order got sent back to company due to an error in my postal address.I contacted the company by email and they alerted me that they had receipt of my tablets and would send them back to me with corr... See more
Company details
- #204 of 272 best companies in Vitamin & Supplements Shop
About ProVen Biotics
Written by the company
At ProVen Biotics, we know that maintaining a balanced gut microbiome is essential for you and your family’s overall wellness. That is why we have our own team of leading research scientists and state-of-the-art manufacturing capabilities developing gut health supplements tailored to suit every stage of life.
Our carefully formulated gut health supplements incorporate our extensively researched and award-winning live friendly bacteria blends to support your gut balance and overall health. Our unique, proprietary bacteria blends combine Lactobacillus and Bifidobacteria strains with other key live cultures and a wide range of nutrients in products that support the whole family.
We have products for babies and children, adults and those aged 50 plus, and we have also developed products for specific needs - for women of all ages, gut health support for travel, immunity, and for support alongside and following antibiotics.
Browse products for the whole family
Contact info
Baglan Industrial Park, Unit 2 Christchurch Rd, SA12 7BZ, Port Talbot, United Kingdom
- 01639 825107
- info@provenbiotics.uk
- provenbiotics.uk
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4.4
Excellent
58 reviews
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Replied to 100% of negative reviews
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Everybody’s body is different but great…
Everybody’s body is different but great for me, especially energy levels
24 January 2025
Unprompted review
Fantastic product
25 November 2024
Great as a weight loss aid
26 September 2024
Unprompted review
Do not subscribe to this brand
I have had two separate payments amounting to over £111 taken from my bank account despite raising the order/subscription several times throughout the day yesterday.
They claim to have issued a refund and cancelled my data but I have no proof of this. I had an email stating the order was shipped yesterday too.
There has been an offer of two boxes of products,which is extremely lacking to say that I am over £111 in deficit at a bank holiday weekend.
Appalling customer service and I feel no better since using their various products for several months.
28 March 2024
Unprompted review
Reply from ProVen Biotics
First and foremost, we want to express our sincerest apologies for the distress and inconvenience you have experienced. It's clear that your experience with us has not been reflective of the high standards we aim to uphold at ProVen Probiotics. We take full responsibility for the confusion and frustration caused, and it's important to us that we make things right.
We understand the significance of the issues you've raised, particularly concerning the unexpected charges and the communication regarding your order and refund. Upon reviewing your case, we can confirm that full refunds for the two separate payments amounting to over £111 have indeed been processed on our end. Additionally, we have taken steps to ensure that your subscription is cancelled as requested.
We recognise that trust is built on transparency, and we have already provided documented proof to you for both the refund and the cancelled subscription to ensure all your requests have been met.
Customer satisfaction and trust are paramount to us, and it's clear we have work to do to regain yours. We would appreciate the opportunity to discuss this further with you and ensure all your concerns are adequately addressed.
Once again, we are genuinely sorry for the situation that has transpired. Your feedback is invaluable to us as we strive to improve and ensure such issues are prevented in the future. We hope to have the chance to restore your faith in our service and products.
Updated 4th April 2024
Many thanks for contacting us and allowing us to resolve this issue. Wish you well and appreciate your patience.
I am a regular user of Proven products…
I am a regular user of Proven products and believe they contribute to my well being.
24 February 2024
Great products great value
Great products great value. Been using this brand for few years.
25 January 2024
Tried this before and continued to take it
Tried this before and continued to take it. It improved the blood cirrculation for me. I used to have cold hands and feet. I felt much warmer now. Just not sure about the ingredients if they are all chemicals.
4 January 2024
Top class product.
Top class service with very prompt delivery. My wife is taking this produce and recommended it to me. Excellent for the hair and hardens up nails, which grow extremely fast in the sunshine of Cyprus.
7 November 2023
Reply from ProVen Biotics
Hi there,
Sorry to hear you haven't received your product. Could you please reach out to our support - https://provenprobiotics.co/uk/contact-us/ and we will happily sort this for you.
After speaking with our sales, we can see the parcel is still with Royal Mail. In the meantime we will send a replacement order out for you. Many thanks
A very fast , efficient service
A very fast, efficient service was notified every step of the way.
7 November 2023
Reply from ProVen Biotics
Thank you for your review, we're glad you're happy with the arrival of your ProVen product :)
Great products
I have been using Proven probiotics now for some years and would honestly not use any others. Great value for money and wonderful quality
9 November 2023
Unprompted review
Reply from ProVen Biotics
Thank you for your review! We're really happy to hear that ProVen is such an essential part of your life!
Great product and helped my partner…
Great product and helped my partner massively. Highly recommend.
7 September 2023
Unprompted review
Reply from ProVen Biotics
We are glad to hear that our products have helped your partner! Thank you for your review! Much appreciated!
Reply from ProVen Biotics
Thank you for the support, it's really appreciated!
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