PROVEN Skincare Reviews 

4,476
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Beware of subscription scam. The products were okay, but then they started charging my credit card for "subscription" products I didn't order and didn't want. They started sending them to me without a... See more

Rated 5 out of 5 stars

Since finding proven my skin has increased significantly. I don’t have as much redness, cystic acne I really don’t get acne anymore. Pores have gotten smaller. I love that it’s simple in a 2 step syst... See more

Rated 5 out of 5 stars

Proven skincare has been a game changer in my skin routine going from someone who has had cystic acne for year. I have always been wanting to try different things with one thing never seeming to stick... See more

Rated 5 out of 5 stars

I am pleased that I can "push back" my order if my supply is adequate. I like having a "real" person (dermatologist) check in on me to see if my skin care is working well for me rather than AI. I tru... See more

Company details

  1. Cosmetics Industry

Written by the company

PROVEN Skincare creates personalized skincare products that are powered by science and designed for real results. Our formulas are built using the Skin Genome Project, the largest skincare database in the world and winner of the 2018 MIT AI Innovation Prize. This technology analyzes millions of data points to understand each person’s unique skin type, skin concerns, environment, and lifestyle. The result is a personalized skincare routine that is simple, effective, and custom-tailored. PROVEN Skincare focuses on trust, transparency, and results. Our mission is to make healthy skin achievable through personalized formulation, science-backed ingredients, and education that helps customers understand what their skin needs. PROVEN Skincare is personalized, science-based, and designed to help you achieve your best skin.


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4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

All reviews

(4,476)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth it

Ok so I’ve used MK for 99% of my life. I switched over to JLO and have had nothing but breakouts all summer. Not cool at all I’m in my 40’s and have never had an acne problem. After just the 2nd use of proven I noticed a cleaner surface to my skin. It’s definitely way better.

1 November 2023
Unprompted review
Rated 4 out of 5 stars

Well designed, hoping for more results…

I appreciate the very well thought out questions and well designed user experience. I will say my skin is brighter and has seen some improvement overall, but I had honestly hoped for more results after 2 months. I do really like the products and simplicity however, so I’m going to give it another round and see what happens…

6 November 2023
Unprompted review
Rated 4 out of 5 stars

Ease of routine

I love having a very simple routine both morning and evening with far fewer product bottles sitting on my counter! I have combination skin so having ingredients that treat the different needs within one product saves me money and time. My favorite part of the whole experience is the follow up from customer service to determine whether the formula is working! Thank you!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

The Proven products are the best!

The Proven products are customized to your skin care needs and is a very simple process. I love that my skin doesn't have a reaction to the products and I can change my formula on my next order if I would like to. I've been using the products for years and get complements on my skin often.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Love the products

I have been using Proven for almost two months and I can't say enough good things about the products. I have tried every product every brand and nothing seemed to work. Since using Proven, my skin has become even in tone, hydrating, and my fine lines are diminishing. Thank you thank you!

2 November 2023
Unprompted review
Rated 5 out of 5 stars

I have very sensitive skin

I have very sensitive skin. I am 70 years old and still had breakouts and very dry patches. This system has calmed it down quite nicely. I like that I only need a few products that don't overwhelm my skin. After many years of trying to find the right products for my skin, I have finally found it!

15 March 2023
Unprompted review
Rated 2 out of 5 stars

Customer service is abysmal

Their customer service rep Neriza is awful. I wrote the company with concern because they use an insane amount of plastic packaging (which as we all know, most of it ends up in landfills and we're in the midst of an ecological disaster).

Now, I've been a loyal subscriber for years and brought people over to Proven. I explained that I want to know their plans for switching to aluminum or glass, if there's a timeline, because if not I'm looking at alternative brands to switch over to. After giving me platitudes, Neriza canceled my account FOR me. Without asking. Without being asked. I've never been dismissed like this before. This is the worst customer service I've ever had. I'm appalled.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Takes the pressure off of me to figure out my skin!

I love that Proven has taken the pressure off of me to figure out the right combination of products for my skincare routine. I’ve struggled for years to find something that works for me, and within one box, I saw improvement. My second box is making things even better. Can’t wait to see how things continue to improve!

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Helpful with rosacea and dryness

I've found the Proven skincare line to be a game-changer for my rosacea and dry skin. The products effectively soothe redness and provide lasting hydration. While the night cream has a noticeable sulfur smell, the results outweigh the temporary scent inconvenience. Overall, Proven offers a reliable solution for those with similar skin concerns, delivering visible improvements and healthier skin.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Aging skin, dryness, and rosacea (Oh my!)

I am 52 years old with skin that burns easily. I also have rosacea and very dry skin. I love this personalized skin care system and already notice a difference in my skin. It's not as ruddy, and my skin feels clear and clean. I am happy to keep using the products!

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Worth the money

This skin care system is simple and a game changer for older skin - my wrinkles, discoloration, and texture are all improved beyond what I thought could happen. Would recommend highly to anyone!

29 October 2023
Unprompted review
Rated 5 out of 5 stars

One Happy Customer…

I’ve been a happy customer of Proven Skincare for over a year now and it has changed my skin for the better! My overall texture is better, fine lines and wrinkles are less visible, as well as my under eye bags, wrinkles and discoloration are better. I love the smell and texture of the skincare and how amazing my skin looks!

28 October 2023
Unprompted review
Rated 4 out of 5 stars

Great customization, packaging needs work

This system does just as it boasts. I love the customization to my personal needs, including location and what’s going on in my life. I’ve moved states in the last year and couldn’t nail down skin care that suited my skin with the new climate. Proven was able to nail down a formula that helps with my struggles but also addresses the climate changes in my area. My only complaint is the packaging. I would prefer more thought on use than look of packaging. I’ve had the same issue with both of my cleanser pumps and the product separates in the tube so sometimes the cleanser is thick and sometimes it’s far too thin.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

I am seeing positive results in my skin…

I am seeing positive results in my skin health since using Proven. I like how simple it is to use and how it moisturizes and doesn’t feel heavy. It is a bit pricey but I like the convenience of sharing any concerns and that I don’t have to shop and try to figure out what I need since I have a subscription that can be changed at any time to suit my needs. I think the natural ingredients are improving my dryness, age spots, bumps and wrinkles. I like using only Proven products. I used to use several different skincare brands and products and that may have been part of my problem. My skin feels and looks healthier since switching to only Proven.

26 October 2023
Unprompted review

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