I bought a cinch bodysuit for the first time as I had gained weight over the last 6 months and it was difficult to lose. I was going to a friend’s wedding and she used to be my PT. I’ve never b... See more
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See what reviewers are saying
Awful customer service. Been trying to replace/refund an item they've received back since 4th April. Which they claim they haven't received - proof of delivery states otherwise. Poor service. Updat... See more
Our two returns were recently processed after a slight delay as the business was moving warehouse. My daughter was very pleased with the waist clincher she received. My e mails were replied to promptl... See more
Company replied
I made a purchase PR39449 on April 19 2024 but I still haven't received my item or any response from them or any update from their delivery service. It seems like something is amiss with this company... See more
Company details
Information provided by various external sources
Feel strong and sexy in our high-quality collection of waist trainers and shapewear. Free delivery on all orders within the UK. Over 100000+ satisfied customers.
Contact info
United Kingdom
- prowaist.co.uk
2.4
Poor
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Top notch service
Top notch service, quick exchange and sameday solution. Love ny waist trainer.
1 October 2021
Unprompted review
Reply from Prowaist
Hi Aurelia, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Give the company a chance
I placed my order for a waist trainer and then panicked when I read these reviews after! I contacted the company to see when my Order would be delivered and they replied immediately to say there was a problem at the warehouse.. I thought oh no I’ve been done! BUT actually I received my order within 6 working days instead of the stated 5 and I was really happy with the product. For me the experience of the company couldn’t have been better, they responded promptly to my query and item delivered no problem.
1 October 2021
Unprompted review
Reply from Prowaist
Hi Jo, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Good site to buy waist trainers in the…
Good site to buy waist trainers in the UK
1 October 2021
Unprompted review
Reply from Prowaist
Hi Teresa, we value your feedback and your support. Thank you for taking the time to share your thoughts with us. We appreciate all the feedback we receive and we love hearing from you.
This is my second time ordering from…
This is my second time ordering from prowaist and i can only say that I am super happy with my results after using sweat waist trainer
29 September 2021
Unprompted review
Reply from Prowaist
Hi Olivia, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
I’m glad this company exists
I’m glad this company exists, their waist trainers really helped me a lot in my postpartum. Recommended 100%!!!!
29 September 2021
Unprompted review
Reply from Prowaist
Hi Stephan,we are so grateful for your feedback and love your support! We are constantly working to improve our product, and we appreciate your help in making sure that happens. Thank you for taking the time to write a review and tell us what you think.
I would buy again
I disliked a product but after speaking to customer service they happily resolved my concerns offering an exchange. I do not like ordering from random sites but this one was definitely worth it, just the advice from customer support was worth way more than the waist trainers themselves.
28 September 2021
Unprompted review
Reply from Prowaist
Hi Sonia, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Prompt delivery
Prompt delivery, I received the wrong size but staff has been very helpful assisting with an exchange, they even included a gift which was a lovely gesture from prowaist!
28 September 2021
Unprompted review
Reply from Prowaist
HI Tiffany, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Reply from Prowaist
Hi Nora, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Happy with my order
Happy with my order. I do recommend their waist trainers
26 September 2021
Unprompted review
Reply from Prowaist
Hi Maria, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Issue with delivery but has been…
Issue with delivery but has been resolved quickly and will be ordering again. Love the service
25 September 2021
Unprompted review
Reply from Prowaist
Hi P. Smith, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Received my waist trainer next day and…
Received my waist trainer next day and customer service has been very helpful assisting me choose the best size suitable for me
25 September 2021
Unprompted review
Reply from Prowaist
Hi Jessica, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Quality of the products is superb
Quality of the products is superb, delivery took an extra day but can't complaint.
24 September 2021
Unprompted review
Reply from Prowaist
Hi Ana, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Our two returns were recently processed…
Our two returns were recently processed after a slight delay as the business was moving warehouse. My daughter was very pleased with the waist clincher she received. My e mails were replied to promptly and politely. The returns process could be simplified but otherwise we have no criticism to make at all.
24 August 2021
Unprompted review
Reply from Prowaist
Hi Alison, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
My wife is very grateful to prowaist
My wife is very grateful to prowaist, she loved the waist cincher I bought for her as a gift.
17 August 2021
Unprompted review
Reply from Prowaist
Hi Albert, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
An overwhelmed individual??
a very overwhelmed individual I did not receive anything for 18days
Email doesn’t work and phone number just rings.
However after initially believing it was a scam I received my waist trainer
It was nice material my only disappointment is it is too big on the smallest setting dispite using the size guidelines.
14 August 2021
Unprompted review
Reply from Prowaist
Hi Thea, we are so grateful for your feedback and love your support! We are constantly working to improve our product, and we appreciate your help in making sure that happens. Thank you for taking the time to write a review and tell us what you think.
I can’t believe I’ve been scammed
I can’t believe I’ve been scammed. Ordered an item which was due for delivery 2-4 working days and now nearly two weeks there is no item. Tried to send an email and apparently email address does not exist! The website looks soo legit it was soo easy to believe it was a fully registered company that’s functional. Well done to this scammer as he really did a good job in running the false company and scamming people for goodness knows how long. I also spent £59 on a trainer which I later realised was actually £39 on the same website. That should have been a head up for me but was too stupid to realise..
12 August 2021
Unprompted review
As bad as reviews have said
I made a rookie mistake and checked reviews AFTER ordering.
When they arrived One item was correct but the more expensive item was not.
The excellent English on the site and UK address (stupidly) had me fooled.
Their address is a virtual address. No replies to emails.
Order off Amazon. It’s cheaper and reliable.
3 August 2021
Unprompted review
They are fraud they will take your…
They are fraud they will take your money and send you wrong items and if you tell them they will say return it after you return the item to them they will no longer reply you messages, please ignore this site please they are scammers, go to Amazon or ebey and you will get it very cheap
8 July 2021
Unprompted review
What to say about prowaist
What to say about prowaist, really fair experience. I’ve been helped out during the whole process of exchanging my waist trainer. Finally received the exchange and right now I’m enjoying it!
10 June 2021
Unprompted review
Reply from Prowaist
Hi Kellie, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Overall happy with my experience
Overall happy with my experience, I ordered 3 pieces of shapewear and got them within few days, sizing is alright and quality its quite decent. Xx
4 June 2021
Unprompted review
Reply from Prowaist
Hi Mitchell, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
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