I bought a set of pans with features I needed (such as a helper handle). They were beautiful, very solid and seemed very good quality. Unfortunately they were so heavy with that it wasn't possible for... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We ordered two copper bottomed frying pans but, unfortunately, received incorrect ones. On contacting Proware they immediately sent the correct ones out on a next day delivery. I returned the incorre... See more
The quality of the stainless steel tri ply cookware is already known to me, owning some smaller pans. This order of larger pans was handled brilliantly through the website. Very fast despatch and wel... See more
I have already shopped with ProWare before but on this shopping ‘trip’ I wanted to buy a replacement lid for one of my existing 18cm saucepans and on the ProWare website I could only see 24cm spare li... See more
Company details
Information provided by various external sources
We are a family owned and run business with years of experience in the kitchenware industry. The ProWare ranges are carefully designed and engineered in Sheffield to the highest standards. We pride ourselves on producing beautiful and professional quality cookware that will last a lifetime.
Contact info
5 Churchill Way , S35 2PY, Sheffield, United Kingdom
- 0114 478 4784
- info@proware-kitchen.co.uk
- proware-kitchen.co.uk
4.8
Excellent
638 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The promot delivery of a high-quality…
The promot delivery of a high-quality product means that I intend to se you again.
10 December 2023
Reply from ProWare Kitchen
Thank you Alan, we look forward to it,
Many thanks,
ProWare
Prompt delivery well packed
17 November 2023
Reply from ProWare Kitchen
Thank you for ordering with us,
Many thanks,
ProWare
Induction pans
Ordering very easy to do and prompt delivery of the items after ordering. They also look fantastic and representative of the photos on your website.
30 November 2023
Reply from ProWare Kitchen
Thank you Phillip, I'm glad you are pleased with the items you have ordered, I hope you enjoy using them,
Many thanks,
ProWare
Friendly
Friendly, took the time to talk to.me about the products and asked what I was looking for and why. Efficient follow up and immediate delivery. Very imrepessed
27 November 2023
Reply from ProWare Kitchen
Thank you Karen, it was lovely speaking with you, we hope you enjoy using your cookware,
Many thanks,
ProWare
The service and packaging was spot on
The service and packaging was spot on. The saucepans are of high quality - will be looking to buy more in the future. Thank you
16 November 2023
Reply from ProWare Kitchen
Thank you for ordering with us Lesley, we are glad you like your cookware, make sure you sign up to our newsletter as you will hear about any offers on there first,
Many thanks,
ProWare
Excellent transaction
Excellent transaction. Items exactly as described, very well packed and dispatched quickly.
16 October 2023
Reply from ProWare Kitchen
Thank you for ordering with us Stephen, we're pleased you are happy with your order and service,
Many thanks,
ProWare
Dislike and can’t cope with the design…
Dislike and can’t cope with the design of stainless steel pans. I have tried to persevere but will have to replace. The curved handle makes it extremely awkward to lift and turn the pan when emptying contents. Very disappointed. Proware apologise that they aren’t comfortable for me. Not much consolation really.
30 October 2023
Unprompted review
Reply from ProWare Kitchen
Hi Christine, Thank you for your feedback. As we have explained on email, the curved design of the handle is to supress heat and also to allow the saucepans to stack inside each other for space saving storage - both features prove to be very popular with our customers. We do, of course, offer a no-quibble returns policy for items which are unused and in their original packaging for anyone receiving the pans and feeling like they are not right for them. If you want to discuss this matter further, please contact us directly on info@proware-kitchen.co.uk or give us a call.
Many thanks,
ProWare
Excellent service from start to finish…
Excellent service from start to finish kept informed well as to when they would arrive.
18 October 2023
Reply from ProWare Kitchen
Thank you for ordering with us Lavinia and for letting us know about the service you received,
Many thanks,
ProWare
Reply from ProWare Kitchen
Thank you Prashant, thank you for ordering with us, we hope you enjoy using it,
Many thanks,
ProWare
Good product but it was a gift I didn’t…
Good product but it was a gift I didn’t used myself
21 August 2023
Reply from ProWare Kitchen
Thank you for ordering with us, I hope your gift was well received,
Many thanks,
ProWare
Excellent
Great service and delivery. Steel tri-ply pan and roasting tins look beautiful, very sturdy and well made.
8 August 2023
Reply from ProWare Kitchen
Thank you Tom, we hope you enjoy using your stainless steel tri-ply cookware,
Many thanks,
ProWare
Excellent saucepans
I’ve had my original Copper Base saucepans from another brand for 25 years and they needed replacing. I did some research and found these beauties on ProWare. I am delighted with them, they are sturdy and I used them yesterday for the first time,I am so pleased with them that today I’ve ordered the Sauté pan to match.
6 August 2023
Reply from ProWare Kitchen
Thank you, we definitely agree with you, our Copper Base saucepans are beauties. We hope you enjoy cooking with them,
Many thanks,
ProWare
Proware Kitchen are just fantastic.
Customer service and delivery were great and the build quality looks really solid and nice to look at.
Who can argue with lifetime guarantee, though judging by the build quality, I suspect I will never have to use it. I will be sure to give Proware Kitchen an honourable mention when ever the topic arises and will definitely be returning for more.
2 August 2023
Reply from ProWare Kitchen
Thank you Andy, we hope you enjoy using your new cookware, thank you for recommending us,
Many thanks,
ProWare
Easy to order and quick to deliver
Easy to order and quick to deliver. A lovely cooking experience!
10 July 2023
Reply from ProWare Kitchen
Thank you for ordering with us,
Many thanks,
ProWare
Reply from ProWare Kitchen
Thank you for ordering with us Guy,
Many thanks,
ProWare
Reply from ProWare Kitchen
Thankyou Mrs Tunnacliffe,
Many thanks,
ProWare
excellent customer services
DPD failed to find us and returned the goods. Proware customer services Rachel, was excellent and definitely went above and beyond duty to help.
30 June 2023
Unprompted review
Reply from ProWare Kitchen
Thank you Susan, we're glad we were able to help and we hope you can now enjoy using your cookware,
Many thanks,
ProWare
I forgot to put the right delivery…
I forgot to put the right delivery address in the original order but them sent an email. You sorted it and told me. Not many companies would do that.
And your saucepans are great
15 June 2023
Reply from ProWare Kitchen
Thank you Frankie, I'm glad we were able to sort out your delivery,
Many thanks,
ProWare
Order arrived within 2days
Order arrived within 2days, amazing better than amazon. Have not tried my frying pan yet, but it looks great just what I was looking for.
12 June 2023
Reply from ProWare Kitchen
Thank you for ordering with us Nancy, we hope you enjoy using your frying pan,
Many thanks,
ProWare
Very prompt response to enquiry and…
Very prompt response to enquiry and very helpful. Would definitely return and recommend
6 June 2023
Reply from ProWare Kitchen
Thank you Anna,
Many thanks,
ProWare
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