While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially praising the quality and design of the bottles. Many people appreciate the thermal properties, noting that the bottles keep drinks hot or cold effectively, and they love the variety of designs available. However, some people were dissatisfied with their orders, mentioning issues with delivery times and receiving incorrect items like seals that were too small. A few reviewers also experienced problems with lids leaking or straws being too short or falling out.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the brilliant quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the high quality of the... See more

Order

Reviewers highlight ambiguous aspects of order. Some customers found the ordering process simple and delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bottle arrived on time and is a great bottle to use for both hot and cold water. I have the 500ml and the 330ml. Love using them both. Worth having them both 😊.

Rated 4 out of 5 stars

Very good thermal properties and durable exterior paint for this bottle ! Unfortunatelly it occured a delivery issue => The second delivery was good, but 1 month after the order.

Rated 3 out of 5 stars

The straw lid fits the big bottle good, but when it’s on the bottle the bottle leaks and when looked at it properly there is no seal inside the lid

Rated 3 out of 5 stars

Delivery was ok.Had the 1litre bottle for a few days seems ok..used it to hold water .The bottle has had an easy life yet the red outer coating is scratched and marked so maybe a plain stainless woul... See more


Company details

  1. #256 of 285 best companies in Fashion accessories shop

Written by the company

For a better, stronger you! Let’s get to work! Novice or pro, Proworks is here to help make your fitness journey that little bit smoother. Based in the North East of England, our team is committed to bringing you the very best water bottles, fitness gear, exercise equipment and personal sports accessories. At home or on the go, whatever your preferred sport, routine or fitness goals, Proworks has you covered! Designed to Inspire From yoga to triathlons, CrossFit to boxing, and more; Proworks products are designed to ensure maximum performance. Perfect if you are kitting out your home gym, Proworks wants you to exercise smarter and recover faster. Explore our range, supercharge your routine and get inspired to smash your goals. Tested for Maximum Quality With Proworks you’re in the safest possible hands. Painstakingly sourced and put through its paces by our team of athletes, to make it into our range, each Proworks product must meet our exceptional standards. Got a query? Our dedicated UK service team is here to help. Be Part of It What’s your fitness story? Follow us on Instagram, Pinterest and Facebook, share your pics and vids, connect with new friends and get inspired! It’s here that you’ll also find lots of events and offers exclusive to the growing Proworks community.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love our new Proworks…

Absolutely love our new Proworks bottles. It's so nice to still have an ice cold drink out in the recent heat and still as cold returning home 5hrs later. I bought one each for my husband and myself. Beautiful colours, extremely top quality products. Delivered very fast. Definitely recommend item and seller. Thanks Proworks.

13 May 2026
Rated 5 out of 5 stars

Little things that improve quality of life

I love these bottles and I’ve purchased a new one every two years or so. I use them every day, as I’m disabled and they allow me the independence to make tea from my hospital bed every day. Love the designs and the water stays hotter than any other bottle I’ve tried. One very happy customer. Highly recommend.

22 April 2026
Rated 4 out of 5 stars

Great bottles

Bottle arrived on time and is a great bottle to use for both hot and cold water. I have the 500ml and the 330ml. Love using them both. Worth having them both 😊.

16 March 2026
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Have completely stopped responding to me. I returned 2 bottles for an exchange and they acknowledged they have received the bottles back but despite saying the exchange will be processed it is over a month later and nothing received. I have sent multiple chase up emails and nothing. Steer clear.

18 November 2025
Rated 2 out of 5 stars

The bottle itself is lovely but...

The bottle itself is lovely, as i knew it would be - i've bought a few. However, i am truly disappointed with the customer service. I ordered on 10th August, and emailed on 31st August when the bottle hadn't arrived and there had been no update to explain why. I have found the Shop app experience pretty terrible as well, so that didnt help. I still didnt receive any response to my email, but did receive a generic email to say my product was on the way. No apology or recognition that it was well over the published timeframe - one i had used to ensure i was ordering in time to take my bottle away with me. Sadly i had to ask for a rescheduled delivery as it was arriving while i was away. I love the bottle but disappointed with the communication.

Since posting this review i've now had chance to read previous reviews...my goodness! Turns out i'm not alone!

1 September 2025
Rated 1 out of 5 stars

Official bottle lids leaked

Official bottle lids leaked. The straws they came with keep falling out, and are too short.

Support asked me for details of my order. Then ghosted me.

Better alternatives found on places like Amazon.

15 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look