ProAgri Supplies Reviews 71

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I'm only giving 4 stars because I was disappointed that the feed buckets had some minor defects in the plastic. Two out of the three had black (looked like dirt) embedded in them. Whilst I understan... See more

Rated 3 out of 5 stars

Good value but hardly extra large as advertised. We did not take into account the sidewalls when considering size, they make the bed too small for our labrador, more suitable to our cat. All other a... See more

Rated 5 out of 5 stars

My parcel seemed to go AWOL for no real reason. The lady was extremely helpful in resolving the issue and getting the parcel to me. The product itself was priced very competitively. I would have no qu... See more

Rated 4 out of 5 stars

First time ordering from here - order was placed and quick email to the order was placed. However I then recieved no updates, even though it says you will get notifications when dispatched etc, and i... See more

Company details

  1. Equestrian Shop

Written by the company

Online suppliers of wormers, veterinary medicines and animal health consumables.


Contact info

4.1

Great

TrustScore 4 out of 5

71 reviews

5-star
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1-star

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Rated 1 out of 5 stars

No response

They don't reply to emails when there is a problem with an order. Not clear whether this is an active business.

25 May 2022
Unprompted review
Rated 1 out of 5 stars

This site is a fraudulent site

This site is a fraudulent site. Avoid it. Check there is no contact no. SCAM

4 November 2021
Unprompted review
ProAgri Supplies logo

Reply from ProAgri Supplies

Good Afternoon,
We can assure you that we are not a fraudulent site?
We do have all relevant contact information on our website including contact telephone number and email address.

If you have a query with your order, please do let us know via email.

Kind Regards
ProAgri Supplies

Rated 4 out of 5 stars

Overall good shopping experience.

First time ordering from here - order was placed and quick email to the order was placed. However I then recieved no updates, even though it says you will get notifications when dispatched etc, and if I look at my order now it still says processing. I sent an email to ask if the order was going ahead as it was supposed to be first class delivery and still haven't recieved a reply a week later.
I have since had a reply, and an apology for the slow responce with my postage being refunded as a good will gesture so all in all I am happy with the overall service.

14 October 2021
Rated 1 out of 5 stars

Sent 3 products that expired in a week

Sent 3 products that expired in a week, no reply from emails in 6 days and counting regarding getting a refund or replacement for a nearly £100 purchase

Edit to add, company got in touch as soon as review was submitted and sent a return label. After visiting post office, was informed that the return label wasn't valid. Yet again, no reply to email so had to get a refund through PayPal.

15 September 2021
Rated 1 out of 5 stars

Not reliable

Placed my order
Paid for order
No delivery!
Emailed company and was told "Courier has lost it. We'll send another one next day delivery"
No delivery!
Emailed again
No answer
Called company
No answer
Wrote review on company facebook page
Company called back
Courier apparently lost 2nd item too (no honestly)
Company sending a 3rd with different courier
Company called 2days later to say "We can't get any stock so we're going to refund you"
I believe the conpany simply await orders before trying to get stock of the items orders.

14 September 2021
Rated 4 out of 5 stars

Sale was good and delivery

Sale was good and delivery . The product lacked finesse more care should be taken on welding areas and the adjoining corner should be smooth to allow the hose to flow freely through

10 August 2021
Rated 1 out of 5 stars

Hopeless

Hopeless! After waiting a month for my order I had to email twice to be told they would look in to why I hadn’t received it. Said they'd get back to me ASAP. Another 8 days passed before I emailed again only to be told they were out of stock! CRAP service!

23 July 2021
Unprompted review
Rated 5 out of 5 stars

So easy to use

So easy to use. Sample pots arrived a day after ordering and results back within 48 hours. Instructions are clear and easy to follow. Saves money on unnecessary worming.

9 June 2021

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