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Company details
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ProxyAI is an AI-powered customer support platform built for e-commerce merchants. We help online stores answer customer questions instantly, around the clock, with an AI assistant that is grounded in the store's own content — products, pages, policies and FAQs — so answers stay accurate and on-brand. ProxyAI works where merchants work. We offer native integrations for WordPress and WooCommerce (via our plugin on WordPress.org), Shopify, and Wix, plus an embeddable chat widget for any website. Beyond live chat, ProxyAI includes a full helpdesk with support tickets, human handoff so a real person can step in whenever a customer asks, an AI ticket agent that drafts replies for your review, and knowledge sync that keeps the assistant up to date with your store automatically. We believe small merchants deserve the same quality of customer support tooling as large enterprises, without the complexity or the price tag. ProxyAI uses simple one-time purchases and transparent credit-based usage instead of forced subscriptions, and every reply is clearly labelled as AI-assisted — honesty with your customers is part of the product. ProxyAI is built and operated in Singapore. Visit https://www.proxyai.app to try it on your own store, or find us on the WordPress plugin directory. We read every piece of feedback — reviews here on Trustpilot directly shape what we build next.
Contact info
Singapore, Singapore
- admin@proxyai.app
- proxyai.app
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