PRS Plumbing & Heating Services Ltd Reviews 40

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Turned up on time, was thorough and fast, meat and tidy, no bull. Really reassuring to know company fitted original system and engineers working for company were working for company when installation... See more

Company replied

Rated 5 out of 5 stars

Booked an engineer for annual maintenance service of my boiler. He arrived early and waited at my door until the booked time. The whole checking process was completed in slightly more than an hour’s t... See more

Company replied

Rated 5 out of 5 stars

It's always a challenge and a pleasure to deal with PRS. Whilst developing our BuildStage product for them we have had many conversations resulting in updating the software. They are always happy to... See more

Company replied

Company details

  1. Plumber
  2. Drainage Service
  3. Electrical engineer
  4. Gas engineer
  5. Gas installation service
  6. Central Heating Service

Written by the company

Family owned and operated for over 35 years. Employing over 100 engineers, we always aim to provide a high quality service to suit all our clients needs. We can carry out full Design, Supply, Installation and continued maintenance of all M&E services, catering for the most demanding of projects. With our in house Estimating, Surveying, Procurement, Design & Customer Care teams, we aim to provide a bespoke service to each of our clients. We at PRS believe in building lasting relationships - learning, educating and developing our procedures and systems for ease of delivery & assurance of quality


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Boiler servicing

They are familiar with my boiler set up and carry out the service professionally, show consideration, answer any questions and leave me feeling confident for the coming year.

30 July 2025
Rated 5 out of 5 stars

The whole team were fantastic and the…

The whole team were fantastic and the service they provided to me was fantastic I would highly recommend this company to anyone

27 February 2025
Unprompted review
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you so much for your lovely review! We're absolutely delighted to hear that you had such a great experience with our team. It means a lot to know you’d recommend us — that’s the best compliment we could ask for.

Rated 5 out of 5 stars

High Standards and Professional

This is the 2nd time I've used PRS to service boiler and water tank. The guys that came did a great job, they're professional, conscientious and leave things nice and tidy.

23 January 2025
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you for coming back to us — it really means a lot to have your continued trust and support!

We’re so pleased to hear that our team delivered the level of service you expect, and that everything was left clean and tidy. I’ll make sure your kind words are passed on to the engineers — feedback like this makes their day.

Looking forward to seeing you again next time!

Rated 5 out of 5 stars

Very good service

PRS completed my annual boiler and cylinder service in a friendly, helpful and efficient manner.

22 October 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Good Company

When I made my booking the guys were courteous. The engineer gave me a ring before he turned up which was good as I was out a lot of the day. The Engineer was perlite and knew his field. He did the job as quickly as he could so I could get on with my day.

7 November 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Great service.

Fast,efficient service.Engineers were polite and courteous, willing to answer any questions. Will certainly book again.

18 October 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Turned up on time and carried out work…

Turned up on time and carried out work to a very high standard.
Always used PRS and never had a problem with the 8 year old boiler,still like new.

14 October 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Personable and efficient service

Personable and efficient service. Great care and time taken to perform the task in hand and also effectively deal with unexpected outcomes.

11 October 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Polite and did well.

Polite and did well. Came on time

1 October 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

One of the best companies I ever dealt…

One of the best companies I ever dealt with. From the booking process to the professional engineer that serviced my boiler everything was fantastic. Thank you!

19 June 2024
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Boiler Service

Prompt responses to any queries, able to accommodate changes to booking slot, and efficient in getting the work done

7 June 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

Turned up on time

Turned up on time, was thorough and fast, meat and tidy, no bull. Really reassuring to know company fitted original system and engineers working for company were working for company when installations were done originally. So good to know they’re happy in their jobs and their employees that they stay long term! Good price too! Paid more for a worse service elsewhere so nice to have faith restored in the trade!

8 May 2024
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

What a fantastic review, thank you ever so much!

We truly pride ourselves on our low staff turnover and really appreciate the recognition.

Always at your service.

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