PSI Health Insurance Reviews 379

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting quick response times and clear explanations that simplify complex processes. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, from enrollment to claims. However, some customers also noted an instance where they were dissatisfied with the coverage provided, leading to unexpected financial burdens for multiple services. Despite responsive customer service, the outcome in this particular case remained unchanged, with the member being responsible for the costs.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency,... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness, efficiency,... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and convenience of the app... See more

Based on these reviews

Rated 5 out of 5 stars

I highly recommend PSI insurance for international students in the US! I used their World Elite Plus plan to waive my expensive school insurance (saving over $2000/year). The website made it easy to... See more

Rated 5 out of 5 stars

PSI’s World Elite Plus saved me over 1000 dollars annually. It features the same coverage as school’s health insurance and more. Claims are easy, customer support responds fast and easy to reach. Just... See more

Rated 5 out of 5 stars

Such a refreshing company to deal with. Firstly their prices are very competitive whilst still maintaining excellent cover/benefits. When I reached out to the team via email for some support, they wer... See more


Company details

  1. Insurance agency
  2. Health insurance agency

Written by the company

For over 26 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

PSI-Wellaway, definitely trustworthy and value for the bucks

I think PSI insurance is doing a great job making healthcare accessible to everybody. They offer good service and the customer service is also always nice. I have been in contact with Odette, because i am not sure about what is covered and what is not and she always helps me out patiently through the whole thing. I’m very grateful to her and PSI for the kind of easy service they have been providing

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I have had PSI for a couple of years now and it has always provided exactly what I needed at a decent price.
Above all though, their customer service has always been consistently excellent and everyone has always been incredibly helpful whenever I’ve reached out.
Extra special shoutout to Odette who provided great service. Super friendly and helped me with everything I needed :)

6 April 2026
Unprompted review
Rated 5 out of 5 stars

PSI were very helpful and professional

PSI were very helpful and professional: quick to respond, were able to find an insurance that met my requirements and handled all the paperwork efficiently and attentively. Thanks for your help!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with PSI

I had a great experience with PSI! The whole process was smooth and straightforward, and their team was very helpful and responsive. They guided me through everything clearly and made sure my insurance renewal was completed on time without any issues.

I really appreciate how quickly they handled my request and how supportive they were throughout the process. It made things much less stressful for me.

Highly recommend PSI to anyone looking for reliable and efficient service!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with PSI…

I had a really good experience with PSI Health Insurance customer support. The live representative I spoke with was extremely helpful, patient, and kind throughout the whole process. What I appreciated most was that she kept following up with me and explained important details without me even having to ask. That was very thoughtful and made the entire experience much easier and less stressful. She was sweet, professional, and genuinely seemed to care about helping me. Great customer service experience.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Odette Rocks <3

My sister recommended their service because her experience was great. I can attest to that, I especially want to thank Odette for her efficiency and kindness she's the best!!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend!

The communication was easy and smooth. They are very responsive and helped me to upgrade my plan in a timely manner. I would surely recommend their services.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with PSI!

I had a great experience working with Madesin during my insurance enrollment. She was very helpful and proactive, especially in submitting a request for my Spring coverage, which made the whole process smooth and stress-free. I really appreciated her support and responsiveness. Highly recommend PSI!

25 January 2026
Unprompted review
PSI Health Insurance logo

Reply from PSI Health Insurance

Thank you very much, Debarshiya!

Rated 5 out of 5 stars

Highly recommend PSI Insurance

Highly recommend PSI Insurance! The waiver process was incredibly smooth and hassle-free. Their customer service is super responsive and always ready to help. I also had a great experience with my medical visits and claims. A must-have for international students!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service from PSI

Great service from PSI. The customer support team responded very quickly when I needed help. The coverage I originally purchased didn’t meet my school’s waiver requirements, but the PSI representative promptly helped me extend the coverage to match the requirement. I really appreciate their efficiency and helpful attitude. Highly recommend.

23 January 2026
Unprompted review
PSI Health Insurance logo

Reply from PSI Health Insurance

Thank you for your kind feedback. We’re pleased to know our team was able to assist promptly and ensure your coverage met your school’s requirements. We appreciate your recommendation!

Rated 5 out of 5 stars

Good experience

I had a great experience with PSI and highly recommend their services. I went to CVS to get a vaccine, and the process was quick and smooth. The shot was completely free, and I didn’t need to pay anything on the spot.

29 January 2026
Unprompted review

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